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Job Purpose:
Swedish speaking Customer Service Advisor required for an international life organisation.

Key Responsibilities:
First point of contact for customers, financial advisers and custodians over the telephone and email and the core part of this role is to help them to resolve their queries.
Build key relationships within the business to enable you to do this, as well as with the customers themselves.
Expected to deliver customer service to the highest standard and provide a personalised and friendly service.

Skills & Experience:
Fluent in Swedish.
Experience in a Customer Service environment from any sector.
Excellent communication and listening skills.

Hours & Benefits:
Monday - Friday, 8.00 to 17.30.
Salary to be discussed.

Job Purpose:
Customer Consultant, responsible for managing all customer requests in a confident and proactive manner, sought by international Life Assurance business. Permanent job.

Key Responsibilities:
Provide an accurate service in a knowledgeable and professional manner, ensuring customer satisfaction at all times.
Act as a Customer Service Role Model, taking every opportunity to build beneficial relationships.
Confidently support peers in dealing with all customer requests.
Support a culture that encourages innovation and continuous improvement to the benefit of the customer.
Uses knowledge to assist peers to effectively deal with customer queries and identify improvements to departmental procedures.

Skills & Experience:
Previous experience in Life Assurance industry.
Knowledge of life assurance products.
Excellent communication skills, both written and verbal.
Able to work within a team environment and contribute at all levels.

Hours & Benefits:
Full time business hours, salary commensurate with skills and experience, full company benefits.

Job Purpose:

Temporary Customer Services Officer required to join the corporate department of a leading international bank for a period of 9 months.



Key Responsibilities:



Skills and Experience:

Previous experience within a banking position required.



Exceptional communication skills.



Knowledge of corporate structures is beneficial.



Hours & Benefits:

Office hours and Douglas based.

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