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Job Purpose:
A Retail Sales Advisor with an enthusiasm and interest in mobile technology, is required to join the team of a leading Telecommunications provider. The role will require the provision of professional advice and support services to customers and previous experience in a retail sales role, is required.

Key Responsibilities:
Demonstrate and sell products and services for mobile and residential technical products.
Able to clearly provide information for customers to make informed decisions.
Process all orders and work within targets set by the company.
Fully competent in the use of computerised systems.

Skills & Experience:
Excellent level of personal presentation; giving a professional impression, as well as providing an efficient sales service to customers.
Previous experience in a Retail sales role, with an understanding of modern retail technology.
Able to demonstrate and sell products and services which comprise the mobile and residential services portfolio.

Hours & Benefits:
37.5 hours a week, Monday to Saturday.

Job Purpose:
An experienced Brands & People Development Manager is sought by a large wholesale retail distribution company on a permanent basis. The role holder will report to the Operations Director and will be responsible for developing strategic business goals into prioritised brand and staff development activities, and should be prepared to undertake local and national travel to deliver the role requirements.

Key Responsibilities:
People Development -
Maintaining a fully-resourced team across business sites; managing effective talent and succession planning and high quality recruitment.
Define HR planning requirements to achieve continuous improvement in knowledge, quality, and service delivery.
Build and maintain a “High Performance Culture” across the site teams.
Assist, support, and develop the FLOW training platform and modules.
Brand Development -
Continually review the marketplace and seek customer & competitor insight to ensure the business remains current.
Regularly review brands standards across the company and communicate updates with site teams.
Spend time with each site, ensuring visibility to both teams and customers, and to understand different site trading requirements.
Resolve issues causing customer complaints and identify and implement appropriate actions to prevent recurrence.

Skills & Experience:
Minimum 3 years operational experience gained in a multi-site trade or hospitality function.
Up-to-date demonstrable knowledge of training & development reward systems, performance management, and HR best practice.
Excellent communication skills, able to influence and persuade others to commit to new ideas and approaches.
Strong leadership skills, being able to embrace company values and embed them throughout the business.

Hours & Benefits:
Full time business hours; Salary commensurate with relevant skills and experience; company benefits package.

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