An experienced Brands & People Development Manager is sought by a large wholesale retail distribution company on a permanent basis. The role holder will report to the Operations Director and will be responsible for developing strategic business goals into prioritised brand and staff development activities, and should be prepared to undertake local and national travel to deliver the role requirements.
People Development -
Maintaining a fully-resourced team across business sites; managing effective talent and succession planning and high quality recruitment.
Define HR planning requirements to achieve continuous improvement in knowledge, quality, and service delivery.
Build and maintain a High Performance Culture across the site teams.
Assist, support, and develop the FLOW training platform and modules.
Brand Development -
Continually review the marketplace and seek customer & competitor insight to ensure the business remains current.
Regularly review brands standards across the company and communicate updates with site teams.
Spend time with each site, ensuring visibility to both teams and customers, and to understand different site trading requirements.
Resolve issues causing customer complaints and identify and implement appropriate actions to prevent recurrence.
Skills & Experience:
Minimum 3 years operational experience gained in a multi-site trade or hospitality function.
Up-to-date demonstrable knowledge of training & development reward systems, performance management, and HR best practice.
Excellent communication skills, able to influence and persuade others to commit to new ideas and approaches.
Strong leadership skills, being able to embrace company values and embed them throughout the business.
Hours & Benefits:
Full time business hours; Salary commensurate with relevant skills and experience; company benefits package.