Paragon Recruitment is the go-to Job Centre to find temporary jobs and work in the Isle of Man. We're here to find you your next temporary or contract role, whether you're an experienced candidate or a newcomer to the Isle of Man. 

As a preferred recruiter for many of the Isle of Man's premier employers, we actively manage a comprehensive selection of roles at every level – often with priority access to the Island’s best career opportunities not available through other routes.

Job Purpose:
Senior compliance professional required to join an established financial group on an initial contract basis. The successful candidate must possess extensive banking experience and have a clear track record of project management and also be experienced in writing and revising policies and procedures for banking operations.

Key Responsibilities:
Support the implementation and delivery of the compliance plans.
Keep track of industry regulatory developments and assist in the analysis of laws and trends impacting the compliance risk environment and assess impact on organisational operations.
Advise and support first line of defence with the adoption or as appropriate, development, implementation and maintenance of compliance policies.
Proactively working to support business initiatives and projects.
Provide support to draft reports to executive management.
Provide support to establish, enhance and implement relevant compliance policies and procedures.

Skills & Experience:
Experience compliance professional with over 5 years within a regulated financial services environment.
Experienced banking professional.
Have excellent working knowledge of IOM regulations (FSA) including experience of Conduct of Business and Anti Money Laundering regulations.
Have excellent verbal and written communications skills and an ability to communicate effectively with internal and external contacts at all levels.
Have a good understanding of offshore financial services products.

Hours & Benefits:
Competitive salary, full time working pattern- core business hours, based in central Douglas.

Job Purpose:
An experienced HR Administrator is sought by a large Douglas-based Wealth Management company, on a temporary basis for 4-6 months. The role holder will support the day-to-day activities of a busy HR team.

Key Responsibilities:
Working with the HR Manager to support and develop staff and be the first point of contact for HR matters.
Maintenance and management of HR records in a highly confidential and professional manner.
Particular focus on upcoming GDPR regulations and all associated processes.

Skills & Experience:
A Minimum of 5 years' experience working in a HR Environment, covering a broad range of HR Disciplines.
CIPD qualifications would be advantageous but operational experience is preferred.
Working knowledge of GDPR regulations and procedures.
Clear understanding of HR Good practice guidelines & legislation/regulations within the UK/IOM and SA.

Hours & Benefits:
Very competitive salary; full-time business hours based on a 37.5 hour working week.

Job Purpose:
Customer Service Officer required to join the Customer Contact Centre Department of an International Bank on an initial contract basis, likely to be made permanent.

Key Responsibilities:
Act as the first point inward contact for all telephony based customer queries.
Manage and deal with a wide range of service requests from customers worldwide.
Build rapport with customers by gaining a full understanding of their needs in order to provide exceptional customer service.

Skills & Experience:
Previous customer service experience is essential.
Previous office experience ideally with in Financial Services is highly desirable, but not essential.
A minimum of 5 GCSE's grades A*-C including Maths and English is essential.

Hours & Benefits:
Structured working pattern, shift work - core business hours 6am to 8pm, competitive rates of pay - based on experience, Central Douglas based.
Full training provided.

Job Purpose:
An Account Services Administrator is sought by a Douglas-based international bank, on a contract basis. The successful applicant will be responsible for providing full administrative support across the Account Services, Internet Banking, Scanning, and Static Teams.

Key Responsibilities:
Complete internet banking registrations and password/memorable date changes for both personal and corporate clients.
Provide a range of essential services to ensure processes across the bank work effectively and efficiently.
Maintain high level of accuracy in order to meet 'right first time' requirements.
Promotes business change , drives and promotes ideas.
Understand and adhere to all service standard, service charter, and service level agreements.

Skills & Experience:
1-2 years previous experience within a banking operations position.
Educated to a minimum of A-Level standard.
Excellent time management and organisational skills.

Hours & Benefits:
Competitive salary, full-time business hours, based in central Douglas.

Job Purpose:
Multiple Administrators required to join a project team on a 2-3 month temporary basis to undertake a FATCA & CRS data cleanse project.

Key Responsibilities:
Review Stakeholder cases and ensure correct information is present and up to date in line with regulations.
Liaise with necessary parties in regards to any policy updates.
Process any changes via in house system.
Carry out data analysis and deal with any queries from internal clients.
Ensure all servicing requirements are completed in an accurate and consistent manner and policies are adhered to.
Build and maintain professional relationships with colleagues and liaise in other areas of the business.

Skills & Experience:
Previous office administrative experience required, preferably within financial services.
Knowledge and experience working with KYC and CCD requirements.
Excellent communication skills, both written and verbal.

Hours & Benefits:
Competitive rates of pay, full time, business hours, based in Central Douglas.

Job Purpose:
Marketing Coordinator required within a financial services organisation on a contract basis. Reporting to the Digital Marketing & Data Manager, you will provide marketing and design services to external customers and companies.

Key Responsibilities:
Responsible for monitoring and updating the Monthly content calendar.
Chase content for the monthly content calendar from staff and proof reading the content.
Update and maintain/manage the 2018 Print Calendar.
Managing turn-around times and content based on the dates specified in the print calendar tracker.
Maintaining and monitoring the Reporting document tracker reporting spreadsheet
HIF and SRUF Factsheets to be updated monthly , chasing data for factsheets and ensuring that data is delivered to Marketing provider in a single and document/excel spreadsheet.

Skills & Experience:
At least 3 years experience working in the broader financial services industry.
Previous experience of working as part of a team.
Experience in meeting tight project deadlines.
The ability to produce and write proofing documentation.
Full clean driving licence is essential.

Hours & Benefits:
Business hours with a willingness to travel outside of working hours when required. Competitive salary.

Job Purpose:
Administrator required to join a project team of an International Life Assurance Organisation on a long term contract basis. The role holder will be responsible for supporting all activities surrounding the identifying and contacting of all High Value and new clients for the purpose of obtaining and recording the correct country of tax residence information.

Key Responsibilities:
Support the completion of client file reviews.
Identification of key indictors based on the findings within the file reviews .
Written communications to clients using templated emails and letters.
Updating the business systems with responses from clients.
Logging, controlling and monitoring the client responses through excel and the business work flow system.
Responding to client queries referred on from the HelpPoint team.
Providing regular progress updates.
Following the agreed chase process as defined by the project.
Provide our colleagues with support and assistance when required to respond to client queries

Skills & Experience:
Preferably a minimum of 1 years relevant office based experience.
Minimum 5 GCSE's or equivalent, including Maths and English.
Good organisational and time management skills with an emphasis on quality and the ability to work to deadlines.
Ability to work on own as well as part of a team.

Hours & Benefits:
Competitive rates of pay, full time- business hours, parking on site.

Job Purpose:
Customer Service Administrator required to join an established Payroll Solutions Organisation on an initial temporary basis with the potential of progressing to a permanent role.

Key Responsibilities:
To handle enquiries from potential new contractors, advising them on whether using Simplify will be beneficial to them and providing personalised illustrations via our online system .
Working with the Contracts and Compliance Administrator to ensure the speedy return of paperwork from new contractors and generally support the on-boarding process.
Provide customer support for existing contractors over the phone as a first point of contact, and in situations where you are unable to resolve the enquiry during the initial call, take responsibility for ensuring that the enquiry is resolved.
A basic understanding of payroll and tax so as to be able to resolve simple queries on the first contact, and understand when more complex enquiries need to be escalated to a member of the payroll Team.
To keep all contractor files up to date with all changes
To identify potential sales leads and to support the sales team in the sales process
To record all contractor contact information on to internal CRM system and produce all relevant paperwork for applications (i.e. contracts) & keep notes on the CRM system of all additional contractor information.

Skills & Experience:
Previous administrative experience in a client focussed role is highly desirable.
Excellent knowledge and experience in Microsoft Excel is essential.
A minimum of 5 GCSE grades A*- C including Maths and English.

Hours & Benefits:
Competitive salary, full time working pattern, central Douglas based.

Job Purpose:
Administrator required to join an established Payroll Solutions Organisation on an initial temporary basis with the potential of progressing to a permanent role.

Key Responsibilities:
The role holder will be responsible for working as part of a team to ensure weekly contractor timesheets are processed efficiently and on time to guarantee contractors receive their salary payments each week.
Receiving weekly timesheets from the client and processing either manually or via excel imports to the Merit payroll system.
Raising Client Invoices for the contractor timesheets received each week.
Running the payroll process once all timesheets and invoices have been generated on the payroll system.
Daily recording and reconciling of the salary totals for the payroll processed.

Skills & Experience:
The ideal candidate will already have payroll, accounts or book-keeping experience or that of financial and banking knowledge from a similar working environment.
Excellent knowledge and experience in Microsoft Excel is essential
A good working knowledge of payroll systems and banking software would also be advantageous.
A minimum of 5 GCSE grades A*- C including Maths and English.

Hours & Benefits:
Competitive salary, full time working pattern, central Douglas based.

Job Purpose:
Experienced Administrator with previous Financial Services experience is required to join an International Life Assurance Organisation on an initial contract basis. The role holder will be dedicated to the delivery of high quality experience for Customers and Financial Advisers. Working as part of a high performing team, the team member will be responsible for the administration of products, from New Business applications through to the payment of the final surrender value.

Key Responsibilities:
Liaise with relevant parties via telephone, letter or email and provide information as requested internally and externally.
Take responsibility for the work allocated to you, ensuring that you take ownership as far as possible for the client outcome.
Ensure that opportunities for process and service improvements are raised with the Team Technician and/or Team Leader.
Escalate system issues and defects in the appropriate manner.
Support any business projects and initiatives as required.
Administration of initial policy set up.
Administration of additional single and regular premiums.
Administration of new business and related policy queries, including updates and general enquiries from Advisers and clients.
Interaction with regional offices.

Skills & Experience:
Previous administrative experience within Financial Services.
Knowledge and experience within a Life Company is highly desirable.
Anti-Money Laundering knowledge/experience.
Experienced in using Life Administration systems such as AS400.
Hold industry related qualification-desirable.

Hours & Benefits:
Good rates of pay - market competitive, structured working pattern-core business hours, car parking on site.


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