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Paragon Recruitment is the go-to Job Centre to find temporary jobs and work in the Isle of Man. We're here to find you your next temporary or contract role, whether you're an experienced candidate or a newcomer to the Isle of Man. 

As a preferred recruiter for many of the Isle of Man's premier employers, we actively manage a comprehensive selection of roles at every level – often with priority access to the Island’s best career opportunities not available through other routes.


Client Service Analysts
Experienced Client Service Analysts required to join an International Bank on an initial 6 month temporary contract.

Key Responsibilities:
Delivering an expert, quality-driven service to clients.
Providing a first-class experience for all our customers, demonstrating ownership of all queries and acting as the first point of contact for all their day-to-day banking requirements using various communication methods.
Proactively educating clients on the features and benefits of the international proposition, and managing clients throughout the proposition tiers.
Acting on client prompts to capture data and making changes to accounts in line with agreed procedures across the Service Centre.

Skills and Experience:
Experience of providing excellent customer service either within the financial services industry or a similar customer centric industry.
Adaptability in your approach and attitude..
Confidence in your ability to talk to clients in detail about products, services and channels.
A strong level of computer literacy and proficient keyboard skills.
A minimum of 5 GCSE's including English and Maths at Grade C or above.

Hours & Benefits:
Hours operate on a shift pattern basis between 7am-8pm Monday- Friday, you may also be required to cover certain weekends.
Excellent professional training provided.
Based in Central Douglas.


Job Purpose:
Business Analyst required to join an International Life Assurance Organisation on a contract basis. The role holder will be responsible for capturing and evaluating business objectives and the planning and execution of test phases of the delivery, sought by the company.

Key Responsibilities:
Define and document detailed business requirements, and contribute to the development of business cases.
Ensure proposed software developments meet business requirements and ensure IS solutions will meet business and system needs.
Plan and develop the test strategy, risk analysis and test plan.
Support the user acceptance test, ensuring the functional and business requirements are met.
Provide training and post implementation support to all affected areas.
Deal with queries and support system users during a warranty phase.

Skills & Experience:
Formal Business Analysis qualifications, ideally ISEB.
Experience of working under a formal delivery methodology.
Strong analytical, reasoning, and communication skills.
Ability to work to strict project deadlines.
Experience within the Life Assurance industry.
Experience of Agile would be advantageous.

Hours & Benefits:
Very competitive salary in line with skills and experience, full time business hours.


Job Purpose:
Multiple Team Leader opportunities within an International Bank on an in initial contract basis.

Key Responsibilities:
The role holder will be responsible for overseeing a remediation project team.
Ensuring CDD screening I effectively completed on a case by case basis.
Overseeing work flow and allocating responsibilities amongst the team.
Completing tasks in line with set deadlines.

Skills & Experience:
Proven track record as a Team Leader with people management skills.
Previous Financial Services experience preferably within banking-desirable but not essential.
Knowledge and experience working with KYC and CCD requirements.
Excellent communication skills, both written and verbal.

Hours & Benefits:
Market competitive pay rate, structured working pattern- core business hours, based in central Douglas.

Job Purpose:
Temporary Investment Administrator required to join the Settlements team at an established Private Wealth Management Organisation.

Key Responsibilities:
Processing multicurrency dividends and other income payments, processing and reviewing consolidated tax reports.
Applying withholding tax accurately across all income payments.
Update procedures when system updates and changes in regulations and the industry occur.
Ensuring customer queries are dealt with in a professional and effective manner whilst liaising with clients on a regular basis.
Provide support to the Investment Administration Executive and other team members.


Skills & Experience:
A minimum of two years in an investment administration role is essential.
To have a thorough knowledge of investment administration activities, both technical and operational, with the ability to detect possible problems and provide solutions.
Previous experience in a dealing role would be advantageous but not necessary.


Hours & Benefits:
12 Month Fixed Term Contract.
Full time hours.
Market rate salary.

Job Purpose:
Administrator required to join a Wealth Management Organisation on an initial contract basis.

Key Responsibilities:
The role holder will be responsible for the ongoing administration of externally managed accounts, ensuring that the company's records are accurate and up to date.
Arrange payment to, or request money from, external managers as required
Assist with reconciliations and data cleansing activities.
Completion of all processes necessary to ensure the completion of the quarterly EMC valuation process with any set service standard/timetable.

Skills & Experience:
Minimum of 2 years experience within an administrative role preferably Financial Services.
Previous Investments knowledge is highly desirable.
Minimum of 5 GCSE's A*-C.
Excellent communication skills, both written and verbal.

Hours & Benefits:
Market competitive pay rate, structured working pattern- core business hours.

Job Purpose:
Temporary Investment Administrator required to join the Asset Servicing team at an established Private Wealth Management Organisation.

Key Responsibilities:
Processing multicurrency dividends and other income payments.
Applying withholding tax accurately across all income payments.
Preparing consolidated tax reports.
Providing cover for other areas within the department where training has been received and other duties as required.

Skills & Experience:
Educated to A Level or equivalent.
Previous experience in an investment administration role would be advantageous but not necessary.

Hours & Benefits:
12 Month Fixed Term Contract.
Full time hours.
Market rate salary.

Job Purpose:
AML Specialist required to join an International Bank on a long term contract basis. The role holder will be responsible for providing an effective consultancy service to the organisation on all transaction monitoring, sanctions screening and payments and transaction filtering policy matters.

Key Responsibilities:
Supporting regulatory reporting as required, working proactively with the 2nd line of defence to discharge all regulatory responsibilities.
Actively reviewing MI and taking action to address emerging issues.
Interpreting divisional and internal policy ensuring a risk based, practical and pragmatic approach that meets the requirements of criminal law, regulatory guidance and organisational policy.
Shaping, scoping and managing projects through the entire lifecycle, ensuring delivery to time, cost and quality.
Ensuring accurate and timely reporting against project plans and budget, making sure that each project adheres to governance, including full project documentation and the existence of a fully-supported board or working group.

Skills & Experience
In-depth knowledge and proven application of project methodologies, and ideally a recognised formal qualification in project management to a certified level.
Experience of transaction monitoring, sanctions screening and payments, and transaction filtering.
A proven understanding and practical experience in the application of risk management principles.
Working knowledge of the AML and Sanctions & Terrorist Financing (STF) regulatory environment.
A strong understanding operating processes.
Excellent communication skills, both written and verbal.
Strong influencing and conflict resolution skills, with the ability to view the impact of issues from a wider perspective.

Hours & Benefits:
Competitive salary, full time business hours, parking available on site.

Job Purpose:
Multiple long term contract opportunities within the Customer Service Team of an International Life Assurance Organisation

Key Responsibilities:
Provide an accurate service in a knowledgeable and professional manner, ensuring customer satisfaction at all times.
Act as a Customer Service Role Model, taking every opportunity to build beneficial relationships.
Confidently support peers in dealing with all customer requests.
Support a culture that encourages innovation and continuous improvement to the benefit of the customer.
Uses knowledge to assist peers to effectively deal with customer queries and identify improvements to departmental procedures.

Skills & Experience:
Previous office administration experience ideally including telephony duties.
Excellent communication skills, both written and verbal.
Able to work within a team environment and contribute at all levels.

Hours & Benefits:
Full time business hours, salary commensurate with skills and experience, parking on site.

Job Purpose:
Opportunity for a Contract Accountant to work within an established payroll solutions provider on an initial temporary contract (6 - 12 weeks).

Key Responsibilities:
Assist with the preparation of year financial accounts for UK/ IOM Companies and Trusts.
Assistance with quarterly Trust accounts.
Review group consolidated management accounts and reconcile inter-company transactions.
Assist with the revision of forecasts and update of management accounting schedules.
Provision of variance analysis on monthly accounts.
Ad-hoc statistical analysis.

Skills & Experience:
Qualified in or working towards a professional qualification such as ACCA/ ACA/ CIMA.
Experience of problem solving and analytical skills is essential.
Excellent written and oral communication.

Hours & Benefits:
9am - 5pm, highly competitive salary.

Job Purpose:
Data Operations Analyst required to join the Operations Team at a leading international bank.

Key Responsibilities:
Client on boarding and account servicing processes such as account opening, closing, data amendments and other banking activities.
On boarding clients onto online banking platform, distribution of new client advices, completing various data analysis on complaints and queries from internal clients.
Ensure all account servicing documents are completed in an accurate and consistent manner and policies are adhered to.
Build and maintain professional relationships with colleagues and liaise in other areas of the business.

Skills & Experience:
Previous financial services experience is essential.
Knowledge and experience working with KYC and CCD requirements.
Excellent communication skills, both written and verbal.

Hours & Benefits:
Competitive salary and benefits package.
Full time, business hours.

 

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