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Job Purpose:
Compliance Technician required to assist the Business Risk Supervisor and Manager of a global life organisation to ensure that IOM companies develop, implement and maintain regulatory compliance.

Key Responsibilities:
Act as a Monitoring Officer, writing monitoring reports and add value to the business, by identifying areas of regulatory weakness or where procedures can be improved.
Maintain a database of any non -compliant items, including action plans and timescales for the rectification of such items, and regularly monitor progress through to correction.
Investigate staff AML disclosures and fraud cases for the MLRO or DMLRO to review; prepare sign off forms & disclosure documents. Assist the MLRO & DMLRO in maintaining good working relations with the FIU.
Maintain a list of Sanctions and Terrorist listings and run on a weekly basis the client-matching program Climate.
Support the business so that there are no Sanctions breaches by ensuring that the appropriate level of understanding is held.
Draft new regulatory guidelines for departments to follow, and assist with the implementation of new regulatory requirements.
Act as a point of reference for regulatory queries from within the Company and from external sources.

Skills & Experience:
A minimum of 3 years experienced in a compliance /AML/KYC position.
Previous background in FSA and FCA regulations.
A professional Compliance qualification/ Diploma.
Ability to look for process improvements and work on own initiative.

Hours & Benefits:
Business hours.
Market rate salary and company benefits.

Job Purpose:
An Account Services Administrator is sought by a Douglas-based international bank, on a contract basis. The successful applicant will be responsible for providing full administrative support across the Account Services, Internet Banking, Scanning, and Static Teams.

Key Responsibilities:
Complete internet banking registrations and password/memorable date changes for both personal and corporate clients.
Provide a range of essential services to ensure processes across the bank work effectively and efficiently.
Maintain high level of accuracy in order to meet 'right first time' requirements.
Promotes business change , drives and promotes ideas.
Understand and adhere to all service standard, service charter, and service level agreements.

Skills & Experience:
1-2 years previous experience within a banking operations position.
Educated to a minimum of A-Level standard.
Excellent time management and organisational skills.

Hours & Benefits:
Competitive salary, full-time business hours, based in central Douglas.

Job Purpose:
Multiple Administrators required to join a project team on a 2-3 month temporary basis to undertake a FATCA & CRS data cleanse project.

Key Responsibilities:
Review Stakeholder cases and ensure correct information is present and up to date in line with regulations.
Liaise with necessary parties in regards to any policy updates.
Process any changes via in house system.
Carry out data analysis and deal with any queries from internal clients.
Ensure all servicing requirements are completed in an accurate and consistent manner and policies are adhered to.
Build and maintain professional relationships with colleagues and liaise in other areas of the business.

Skills & Experience:
Previous office administrative experience required, preferably within financial services.
Knowledge and experience working with KYC and CCD requirements.
Excellent communication skills, both written and verbal.

Hours & Benefits:
Competitive rates of pay, full time, business hours, based in Central Douglas.

Job Purpose:
An experience Sales Executive is sought by an expanding Douglas-based Payroll & Contractor Services company, on a permanent basis. The successful applicant will be selling company products and services to warm client leads.

Key Responsibilities:
Manage your own workflow, lead pipeline, and priorities.
Manage the aftersales relationship, building ongoing relationships and identifying cross selling/referral opportunities.
Create your own leads to add to those provided, to help exceed targets.
Manage client applications from application through to payment, hand-holding throughout the entire process.
Monitor competition by gathering current marketplace information on products and pricing, recommending changes where necessary.

Skills & Experience:
2 years previous experience within a sales-focused role, with a proven track record in meeting and exceeding sales targets.
Excellent customer service and communication skills with clear experience in sales prospecting, negotiating, and closing.
Knowledge of UK contractor, tax, umbrella and limited company structures would be advantageous.

Hours & Benefits:
Very competitive salary with an company attractive commission structure and company benefits; full time business hours.

Job Purpose:
Marketing Coordinator required within a financial services organisation on a contract basis. Reporting to the Digital Marketing & Data Manager, you will provide marketing and design services to external customers and companies.

Key Responsibilities:
Responsible for monitoring and updating the Monthly content calendar.
Chase content for the monthly content calendar from staff and proof reading the content.
Update and maintain/manage the 2018 Print Calendar.
Managing turn-around times and content based on the dates specified in the print calendar tracker.
Maintaining and monitoring the Reporting document tracker reporting spreadsheet
HIF and SRUF Factsheets to be updated monthly , chasing data for factsheets and ensuring that data is delivered to Marketing provider in a single and document/excel spreadsheet.

Skills & Experience:
At least 3 years experience working in the broader financial services industry.
Previous experience of working as part of a team.
Experience in meeting tight project deadlines.
The ability to produce and write proofing documentation.
Full clean driving licence is essential.

Hours & Benefits:
Business hours with a willingness to travel outside of working hours when required. Competitive salary.

Job Purpose:
IT Support Engineer, responsible for 2nd Line Support for large business clients, sought by a leading Cloud and Technology Solution Provider.

Key Responsibilities:
To assist in maintaining and supporting every aspect of the IT infrastructure for day to day client operations.
Installing and configuring hardware, operating systems, and applications.
Supporting and maintaining systems, ensuring their performance, availability and security.

Skills & Experience:
A minimum of 3 years technical experience in a similar support position.
Strong communicator, comfortable providing extensive support for a wide range of IT applications, technologies and IT environments across all business clients.

Hours & Benefits:
Full time business hours, very competitive salary in line with experience.

Job Purpose:
Technical Administrator required on a permanent basis for an international life organisation to support the Customer Service Centre, Relationship Management, Regional Offices and Sales Consultants.

Key Responsibilities:
Carry out Root Cause Analysis and Problem Solving as required and highlighted by quality data from a variety of sources such as the Quality Tool, Error Log, and Complaints etc.
Use in-depth technical knowledge to develop 'first line of defence' mechanisms to support risk framework or Financial Control Initiative (FCI).
Guide others through the management of complex queries through imparting knowledge.
Conduct technical skills coaching with team members as required in partnership with the Work Place Coaches.
Responsible for the definition of current business processes through the use of User Guides, Process Guides, Control documentation and any other supporting documents ensuring their accuracy. You may be required to audit against these documents.
Accurate and efficient completion of administrative tasks in the relevant area. This may, from time to time, include the allocation of work to colleagues.
Handle any process or system related referrals. Completion of problem solving activities, and making key decisions and recommendations where required.
Complete checking, authorisation and random sampling as required ensuring all customer, regulatory and internal control.
Ensure that opportunities for process and service improvements are captured and progressed.
Champion and lead a culture of customer service excellence and continuous improvement.

Skills & Experience:
A minimum of 2 years experience within a similar role within the Financial Services Industry.
Good Anti-Money Laundering knowledge/experience.
Good basic computer skills and experience using Microsoft Office applications
Life Administration systems such as AS400.

Hours & Benefits:
Office hours.
Market rate salary and company benefits.

Job Purpose:
Welcome Team Administrator required to deliver an exceptional customer service experience to financial advisers looking to place business within an international life organisation.

Key Responsibilities:
Deal with financial advisers and sales branches via telephone, fax and e-mail.
Identify potential problem areas and offer solutions or alternatives wherever possible.
Produce new business and additional single premium quotations across all products.

Skills & Experience:
Minimum of 1 years' experience in Financial Services, within a customer facing administration role.
Good understanding of AML / KYC requirements.
knowledge of Microsoft Office Applications (Word, Excel, Outlook).
Ability to draft thorough and comprehensive letters / fax.

Hours & Benefits:
Business hours.
Salary dependent on experience.

Job Purpose:
Part or fully qualified ACA/ACCA Accountant, is sought by a mid-tier Accountancy Practice to join its successful team.

Key Responsibilities:
Applicants will work within an environment offering a full spectrum of services to local and international businesses, including accounts preparation, audit and advisory, business support, corporate finance and taxation.

Skills and Experience:
Previous experience in the planning of audits and supervision of fieldwork, along with completions for a portfolio of clients.
Excellent communication skills are essential.

Hours & Benefits:
Full time hours, competitive salary and benefits package

Job Purpose:
Recruitment & Training Advisor required for a Douglas based independent banking organisation. The jobholder will provide support to the Group HR Manager to meet the Group's overall strategic aims and objectives.

Key Responsibilities:
Handling all recruitment queries in a responsive, customer focused way providing a comprehensive first line of information and advice.
Providing support and guidance to managers in recruitment and selection process.
Assisting with the creation of job descriptions and role evaluations.
Preparing and placing of job advertisements within an agreed budget.
Design, maintain and deliver or outsource quality training solutions with specific emphasis on induction, product and personal development training.
Monitor and review the system of performance appraisal and continually develop as necessary, ensuring that annual appraisals are carried out in a timely manner and followed up.
Assist in following up individual development needs and source external training provision as and when required, monitoring training costs against budget

Skills & Experience:
Degree educated (desirable) with a minimum of 4 years relevant administration experience.
Desire to establish a career in HR and study towards CIPD professional membership.
Excellent interpersonal skills such as empathy, sensitivity, tact and discretion.
Strong communication and time management skills.
Flexibility and the ability to work well in a team.

Hours & Benefits:
Market rate salary and comprehensive benefits package.

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