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Job Purpose:
Qualified Advocate or Solicitor with upwards of 2 years PQE required to work within an established Private Client Team of a leading Legal practice to manage a caseload of private client work.

Key Responsibilities:
Applicants will manage a diverse caseload within the Private Client team including:
Wills and powers of attorney.
Private trusts and foundations.
Applications to the High Court for protective receiverships.

Skills & Experience:
Minimum of 2 years PQE within Private Client work.
Sound technical knowledge and experience.
Excellent communication skills and experienced in working as part of a team.
Positive approach to managing a diverse workload to high professional standards.

Hours & Benefits:
Full time, competitive salary depending upon experience plus company benefits package.

Job Purpose:
A permanent opportunity for a Commercial Banking and Due Diligence Case Manager to join a global banking organisation. Based within the Onboarding team you will actively support the Head in managing the Operational Risks in the team, ensuring that policy and procedures associated with the New to Bank On-boarding processes are consistently applied at all times.

Key Responsibilities:
Provide full operational support to the team or function, as required, anticipating workload and supporting with appropriate materials.
Manage operational tasks as required.
Provide excellent customer service at all times.
Own and resolve issues with all stakeholders or customers and escalate where appropriate.
Deliver fair outcomes for our customers and ensure own conduct maintains the orderly and transparent operation of financial markets.
Support the On-boarding Officers in the delivery of a first class end to end on-boarding experience by ensuring the correct policy and procedures are followed, correct and applicable documentation obtained and recorded correctly on the Bank's client database.
Ensure the new to bank client on-boarding and existing client CDD processes are undertaken within the defined SLAs, ensuring any risks to the timescales are escalated to the Team Leader and Relationship Manager.
Liaise and work with other areas of the Bank to ensure the best possible experience and outcomes for the clients, employees and the Bank.

Skills & Experience:
A minimum of 3 years banking experience , working in Client On boarding Know Your Customer (KYC)/CDD.
Proven managerial / leadership experience.
A desire to find ways to continually improve the service delivered to customers.
Both spoken and written communication skills with experience of adapting your style and approach to the audience and message to be delivered.

Hours & Benefits:
Business hours.
Salary dependent on experience.

Job Purpose:
Home & Broadband Product Manager required to join an expanding Telecommunications Company on the Isle of Man in a permanent capacity. Reporting to the Head of Consumer and working closely with members of the Commercial, Technology, Customer Experience and Regulatory teams you will develop strategies and tactics based on regular research across the region to meet the home and broadband and related service needs of the Consumer and SME market.

Key Responsibilities:
You will be responsible for managing the full product lifecycle of fixed line, broadband and associated value added services across the CIIM region to drive new revenue and exceed annual operating plan within the Consumer and SME markets.
You will be responsible for tracking and driving the trading performance of the products in your ownership.
You will take responsibility for managing the lifecycle and catalogue for those products identified as under your management. This includes customer journey, staff training, supporting documentation, and KPI reviews.
You will seek to add value to the business by leveraging company investments to deliver products and services up the value chain, ensuring that both customers and revenues become more sticky and less exposed to external market conditions.
You will work with relevant stakeholders to develop 5 year plans, annual operating plan and forecast for your identified product set and key customer segments.
You will already have and continue to develop strong and professional business communication skills and your abilities as a self starter.
You will be expected to stand in for the Head of Consumer in their absence when requested.
You will be responsible for the development of fixed and broadband products and VAS as well as their related service strategies and solutions, in support of the 5 Year and Annual Operating Plan.
You will develop and maintain relationships with key supplier and account stakeholders.

Skills & Experience:
You will have a proven track record in managing products within the Consumer or SME market.
A good understanding of IT & Telecommunications technologies & the market place.
Strong technical skills and knowledge including: xDSL, G fast, Super MIMO, LTE.
Experience in the production and scheduling of product, commercial and financial plans.
Effective customer relationship management experience.
Self motivated, well organised and effective at communicating at all organisation levels.
Strong written and verbal communication skills presentable at C-Level.
Ability to work in co-operation & collaboration with others to achieve organisational objectives.

Hours & Benefits:
Competitive salary and comprehensive benefits.

Job Purpose:
Tax Manager required to work as part of a small and growing team. The role requires a spectrum of tax advisory work, together with some tax compliance responsibilities.

Key Responsibilities:
Varied advisory responsibilities including the preparation of tax advice reports and associated research.
Review of tax advice reports prepared by colleagues, as part of internal four-eyes review.
Assisting on specific client matters, including attendance at client meetings, as required.
Preparing quotations for work, for review
Assisting with training of staff.

Skills and Experience:
Qualified Tax professional (CTA/ ATT) or Qualified Accountant (ACA/ACCA) with a number of years Tax experience, potentially within a Practice environment.
Proactive approach and strong work ethic; keen to work as part of a growing team and undertake diverse role responsibilities as needed.

Hours & Benefits:
Full time working hours, competitive salary.

Job Purpose:
Senior Finance Administrator required to join a well established Financial Services Provider. The role requires the management of a portfolio of multi-jurisdictional companies and trusts and undertaking a variety of administrative tasks.

Key Responsibilities:
To assist with day-to-day and year-end finances and the production of responsibility invoices.
To assist in projects as and when necessary e.g. integration of acquisitions from a finance prospective.
Assist the management team with weekly and month end reporting.
Liaise with clients and internal members of staff with the distribution of final fees in a timely manner.
Provide assistance and supporting documentation to auditors.
Manage and maintain our filing (scanning and linking documents online).
Ensure compliance with company standards, policies and procedures.
Be willing to travel off island as and when required to do so.

Skills & Experience:
Minimum of 3 years experience in a similar role.
To hold or be working towards a professional qualification is desirable.
Extensive regulatory and compliance understanding.
Have excellent organisational and communication skills.

Hours & Benefits:
Full time, competitive salary and benefits.

Job Purpose:
Treasury/FX professional required to join an expanding Financial Services Group on the isle of Man. This is a new position as Treasury Manager, designed to support the operational delivery of client services with a focus on cash management, foreign exchange, daily rate setting, confirmation matching, authorisation of payments, managing external relationships and general administration.

Key Responsibilities:

Cash Management
Daily cash management, including placing money market deposits, preparation of payments for deals and monthly reporting.

Foreign Exchange
Placing of same day foreign exchange deals on behalf of clients by authorised persons.
Entries on Bridge/Pulse systems.
Deals placed with approved counterparties / banks.
Prepare payment instructions for payments team.
Managing liquidity.
Rolling/placing new hedges or monthly swaps.
Daily Rate Setting & Confirmation Matching.
Compile & distribute.
CLMA interest rate tier notifications.
Confirmation matching of foreign exchange and money market deals.

Skills & Experience:
Significant treasury/fx experience in a similar regulated environment.
Valid and valuable stakeholder experience both internally and externally.
Used to working to tight deadlines.
Hold a relevant related professional qualification, ACI Dealing Certificate.

Hours & Benefits:
Market rate salary and comprehensive benefits.

Job Purpose:
HR Generalist required to join a global commercial business based on the island. This is a newly created position as the HR Manager/Business Partner as part of their expansion plans. Primary responsibility for the HR function reporting into the Director of Group HR.

Key Responsibilities:
ensuring the HR Operational Plan is integrated into and understood by all stakeholders within the UK and IOM operations.
Maintain and enhance HR policies, procedures, systems and programs, ensuring they are in line with local legislative frameworks.
Work with the Director of Group HR, ensuring the HR operational plan is successfully embedded in the business.
As a Change Agent, act as a key contributor and advocate of the Employee Engagement Forum.
Work with managers to aid their understanding of the people agenda in relation to resourcing, development and retention initiatives.
Responsible for the proactive management of the talent and succession-planning pools in relation to managers and colleagues.
Champion and advocate social media and other cost-conscious recruitment channels that support and promote the company brand.
Manage day to day HR activities including queries from colleagues and managers
Ensure all legal requirements, including internal and external audits, are met as a minimum.
Develop and support the HR and Payroll Administrator.

Skills & Experience:
Hold or working towards a relevant HR professional Qualification.
5 Years+ experience gained in a HR generalist role.
Generalist background with good working knowledge of IOM and UK employment legislations.
Good understanding of GDPR regulations and implications upon business practice.

Hours & Benefits:
Competitive salary and comprehensive benefits.

Job Purpose:
Credit underwriter require to join a financial, services organisation, reporting to the Credit Manager you will analyse and assess credit proposals received from brokers or clients directly.

Key Responsibilities:
Assess applications received for loans and approve loans that meet the Banks agreed lending criteria in accordance with their mandated authority.
Assess applications received for loans and recommend to the Credit Manager or the Credit Committee those which meet the Bank's lending criteria but are outside their mandated authority.
Communicate and liaise verbally and in writing between customers and staff, and interpret and respond clearly and effectively to spoken requests over the phone or in person.
Accurately maintain all related systems, files and Data.
Ensure all relevant Regulations and Polices are adhered to when assessing any proposal.

Skills & Experience:
A minimum of 3 years experience working in a credit role within the financial services industry.
An understanding of the relevant UK & IOM Regulatory requirements relating to the provision of credit facilities in these jurisdictions.
Excellent interpersonal and communication skills are essential as this role will involve influencing at all levels.
Good working knowledge of Microsoft Office packages.

Hours & Benefits:
Business hours.
Salary dependent on experience.

Job Purpose:
Experienced Marketing professional required to join a leading Telecommunications organisation on a contract basis in the role of Marketing Manager. This role will be dedicated to the business segment and the role holder will work very closely with the product, sales and professional services teams. The role holder will be expected to significantly improve the business's marketing and raise the organisations reputation in the business segment.

Key Responsibilities:
To be responsible for the delivery of the business marketing plan across the Channel Islands and Isle of Man, to include communications campaigns, brand, PR, sponsorship, events and social media, as well as being the principal point of contact for partner distributors.
Analyse customer insight, management information and market feedback from internal and external sources to identify key issues, trends and opportunities to plan marketing campaigns.
Deliver marketing campaigns by engaging with teams within the organisation to gain their buy-in to campaign plans and proposals, through to creative concept development, budget management, media planning and buying, successful execution and post campaign analysis.
Work with product management and sales teams to build a comprehensive rolling quarterly marketing campaign plan.
Develop brand as well as lead generation campaigns, with a drive to increasingly use digital and direct marketing techniques to increase ROI and effectiveness.
Collateral - planning, development and production of a range of collateral to support Corporate Account Directors e.g. brochures, factsheets, price lists, sales presentations etc.
Digital content - deliver engaging content for the external website and social media channels.
Target segments include: CIIM Corporate/Enterprise, SME and SOHO as well as international customers.
Understand and comply with the licence and other regulatory rules applying to the position.
Understand and comply with the Data Protection Law as it relates to the position.

Skills & Experience:
CIM qualification or equivalent (Post Graduate or Diploma).
Minimum five years marketing communications experience.
Experience of the telecoms sector and/or B2B marketing preferable.
Proven track record in key disciplines including campaign planning, event execution, PR.
Experience of managing above the line agencies.

Hours & Benefits:
Competitive salary, full time working pattern- core business hours, central Douglas based.

Job Purpose:
Senior Onboarding Analyst required to join the Data Operations team of a global banking organisation. The role holder will be accountable for applying extensive and comprehensive knowledge of complex processes to Relationship Managers, Clients and Projects as well as exception management, issue resolution and dealing with 3rd party vendors.

Key Responsibilities:
Ensure policy and procedure standards are applied across all aspects of static data activity and ensuring the accuracy and completeness of all data.
Ability to clearly communicate your findings and proposals to colleagues and Senior Management, especially in situations involving non adherence to policy and procedures.
Completing various data analysis on complaints and queries from internal clients, in order to improve quality and propose procedure changes.
Work closely with both the onshore and offshore teams and will use all opportunities to raise levels of awareness and competence of the many processes within the relevant business areas.
Support and develop people to deliver outstanding customer focused service, ensuring that all areas are focused on quality and quantity in equal focus & adhering to agreed policies, procedures and customer practices.
Contribute and challenge to improve performance along with the ability to communicate with peers and senior members of the team.

Skills & Experience:
A minimum of 3 years previous experience gained within financial services, ideally within an Operations environment.
Able to build and maintain effective internal relationships, with a focus on innovation and continuous improvement and development in all areas of work.
Strong influencing and communication skills.
Excellent command, both written and verbal, of the English language and will have a strong knowledge of Microsoft Office (especially Word, Excel and PowerPoint)

Hours & Benefits:
Business hours.
Market salary and Company benefits.

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