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Job Purpose:
Senior/ Tax Manager required to work as part of a small and growing team. The role requires a spectrum of tax advisory work, together with some tax compliance responsibilities.

Key Responsibilities:
Varied advisory responsibilities including the preparation of tax advice reports and associated research.
Review of tax advice reports prepared by colleagues, as part of internal four-eyes review.
Assisting on specific client matters, including attendance at client meetings, as required.
Preparing quotations for work, for review
Assisting with training of staff.

Skills and Experience:
Qualified Tax professional (CTA/ ATT) or Qualified Accountant (ACA/ACCA) with a number of years Tax experience, potentially within a Practice environment.
Proactive approach and strong work ethic; keen to work as part of a growing team and undertake diverse role responsibilities as needed.

Hours & Benefits:
Full time working hours, competitive salary.

Job Purpose:
Senior Governance & Controls Manager required to join an international group. This is a new leadership role based on the island managing a team of 8 people in the risk and control function supporting the customer support centres. Primary responsibility is to ensure the customer support centres are able to 'operate in control' and meet all governance, risk, control and conduct risk commitments.

Key Responsibilities:
Developing the overall controls framework for customer support centre in line with the control framework, as a major business unit. Ensuring that the framework supports the controlled operation, in line with management's risk appetite.
Using specialist knowledge to integrate the controls frameworks to span across the diverse client types, customer channels and jurisdictions serviced by CSC.
Maintaining and operating the CSC controls governance framework, including establishing and run controls forum and escalation to controls forum.
Ensuring relevant MI on control and conduct issues is made available to management to enable them to assess the overall health of the control environment and the prudent management of conduct risk in the business unit.
Utilising in-depth knowledge and understanding to ensure implementation of standards and procedures, and adopting/creating other standards/procedures as required by the customer support centre.
Enhancement of risk and control processes as required by risk events or negative assessments, new business requirements, new regulatory requirements, or other significant remediation programmes undertaken by the firm.
Advising Head of Customer Support Centre on control matters, and supporting them in the discharge of control obligations. Including utilising knowledge to provide advice on changes to controls requirements and recommendation on revisions required.
Support to Head of Customer Support Centre on Conduct and Regulatory matters, supporting engagement with regulators and responses to requests. Including recommendation, maintenance and operation of Conduct Risk Management framework.
Collaborating with Assurance teams (first line of defence, Compliance monitoring and testing and Audit) to ensure appropriate level of assessments is conducted for the CSC business.
The role holder will lead, manage and develop the Controls Office within the Customer Support Team, as well as form part of the overall Customer Support Team leadership team.

Skills & Experience:
You should have significant experience in a similar risk/controls/governance position specifically as first line of defence.
The ideal individual will have prior working experience of working within Financial Services, preferably Wealth Management and the ability to deliver solutions under pressure and in a change environment.
High levels of analytic, consulting, influencing and presentation skills and an ability to communicate with ease and credibility with senior leaders.
Skills and experience to be accountable for planning analysis, alignment with key business imperatives and providing support for tactical and strategic initiatives e.g. identification of material risk assessments.
Action orientated, proactive individual and a structured thinker with the ability to multi-task in a high pressure environment.
A high level of understanding of the regulatory environment and awareness of regulatory impact and changes, specifically in an offshore location.
Significant experience in contact centre/relationship role and/or control / risk management roles.
A high level of understanding of the regulatory environment and awareness of regulatory impact and changes, specifically in an offshore location.

Hours & Benefits:
Comprehensive and competitive salary and benefits package.

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