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Job Purpose:
Administrator required to join a Payroll Solutions company on an initial temporary basis. The primary responsibility of the role is to input data on to the new company database in order to assist with generation of sales and new business.

Key Responsibilities:
Inputting data onto new company database in order to generate reports.
Understand the purpose and workings of the database.
Using the database and social media, assist with business development, sales and attracting new business.

Skills & Experience:
Strong computer skills, especially using Microsoft Excel and other database systems.
Previous experience in a similar role, competent using spreadsheets.
Excellent customer service and communication skills.
Minimum of 5 GCSE's Grade C and above.

Hours & Benefits:
Attractive salary, full time business hours 8.30am to 4.30pm, initial temporary contract with possibility of being made permanent.

Job Purpose:
Systems Infrastructure Engineer required to join a Private Wealth Management on a long term contract basis. The role holder will be involved in project work and will provide support to the Senior Systems Infrastructure Engineer. The role holder will also be required to provide third party support to the other IT Systems departments as well as maintaining and building relationships with other departments and third party service providers.

Key Responsibilities:
Maintain the operational status of the IT infrastructure whilst establishing and implementing continuous improvements.
Provide monitoring, optimisation, tuning, capacity planning, testing and maintenance of designated services.
Act as a 3rd line support offering a point of reference and Provide technical expertise to the IT Service Desk and IT Systems organisation ensuring high levels of client satisfaction is achieved. This will be with particular focus on hardware & associated infrastructure configuration recommendations, as per company standards.
Assist with the delivery of sanctioned projects in a cost effective manner, working with the team of IT resources. (both internal and external).
Assist in the planning and design of systems upgrades and improvement plans (internally and externally supported) by implementing, testing, evaluating, and installing enhancements for hardware and software.
Maintain the data backup and recovery plans and provide IT business continuity and disaster recovery services. This will include Co-ordinating regular recoveries of business critical services adhering to the Businesses Continuity Policy.
Management of incidents, problems, changes and releases as required.
Maintain and build relationships with third party suppliers involved in the delivery of improvement plans /projects & where necessary with adherence to relevant Service Level Agreements in order to ensure agreed targets and standards.
Assist in the definition, development and implementation of company's information technology and telecommunication system policies, procedures and standards across all technical platforms.
Identify and Research IT infrastructure improvements / projects in line with business requirements.

Skills & Experience:
Highly motivated with a minimum of three years in a Systems Infrastructure role.
Experience in managing/maintaining complex and Business Critical infrastructure systems:
- Enterprise Level Storage Systems
- Enterprise Wide Network Switching and Routing
- Enterprise Level Anti-Virus
- Enterprise Telephony Solutions
- Enterprise Security Gateways/Appliances
Extensive knowledge of technical and operational procedures and processes that are in place within the Systems Department.
Effective time manager able to take responsibility for organising and prioritising workloads and delivering to tight deadlines.

Hours & Benefits:
Structured working pattern- core business hours, excellent rates of pay- market competitive, based in central Douglas.

Job Purpose:
Finance Administrator, required to assist in the accurate and timely processing of all daily Treasury procedures, sought by an international Life Assurance company on a fixed-term contract basis.

Key Responsibilities:
To perform and oversee the daily payment processes ensuring adherence to documented procedures.
Assist in managing external banking relationships for companies, controlling the bank accounts and escalating any appropriate concerns.
Assist in queries and resolution of payments, treasury and reconciliation items both internally and externally.
Maintain accurate records of Payments & Receipts and assist other finance functions in ensure data retention is in accordance with internal service standards.

Skills & Experience:
Previous experience within a similar financial function, preferably within Life Assurance.
Ability to work independently or as part of a team.
Self-motivated, with a positive and flexible attitude.
Excellent analytical, reasoning, and communication skills.

Hours & Benefits:
Market rate salary commensurate with experience; full time business hours.

Job Purpose:
Experienced Senior Administrator required to join the Operations department of an International Life Assurance Organisation on an initial long term contract basis.

Key Responsibilities:
To ensure that all post is sorted and logged to the administration system on a daily basis.
To ensure that all anti-money laundering and third party payment guidelines are adhered to.
To ensure that Callbox allocated are processed daily.
To carry out complex and detailed Client and IFA enquiries to full resolution in a timely fashion.
To monitor and complete controls within the team on a basis.

Skills & Experience:
Previous experience in a similar role is essential.
Knowledge and experience within a life organisation is highly desirable.
Recognised industry related qualification- highly desirable.

Hours & Benefits:
Structured working pattern- core business hours, competitive rates of pay, parking on site.

Job Purpose:
Experienced Project Manager required to join an International Life Assurance Organisation on an initial contract basis. The role holder will be responsible for supporting the Program Manager and other members of the change team in delivering key projects in line with strict deadlines.

Key Responsibilities:
To lead a Change project for a specific market/business area/company, working closely in partnership with key stakeholders to ensure delivery in line with agreed milestones, priorities and to set quality standards and to budget.
Understand and clearly document the business objectives and critical success factors for the project.
Define the project organisation structure and resourcing model and plan the project and approach, with consideration for the dependencies and constraints and in line with the agreed CGP governance process, reporting and planning standards.
Build strong relationships with all stakeholders, through communication and engagement to become a trusted partner; resolving issues, searching for solutions and understanding opportunities to ensure delivery.
Collaborate with SD & IT teams, third parties, business SME's to ensure they work effectively, utilizing knowledge, skills, resource and experience that are available.
Ensure the project and workstream plans are produced, actively maintained and actively reviewed and contain the appropriate detail.
Manage the project from inception to delivery, with responsibility for day-to-day delivery on time, on budget and to schedule through effective leadership, direction, consultation and facilitation.
Acute awareness and management of project risks and issues ensuring that they are impact-assessed mitigated and escalated where appropriate.
Manage project reviews and checkpoints to the agreed standards.
Provide leadership and direction to the underlying workstreams.
Develop and coach the Strategy and Change resources assigned to the project
Proactively seek opportunities to share knowledge and experience and enhance the capabilities within Change delivery and wider SD & IT teams.

Skills & Experience:
Proven track record of delivery of large scale projects.
Experience of managing 'Virtual' teams across function, a cross business, and geographies.
Experience of delivery using 3rd Parties(both delivering with and management)
Strong knowledge of IT Delivery lifecycle and software methodologies.
Experience of working in a Financial Services environment.
Prince II qualified (or equivalent).
MSP qualified.

Hours & Benefits:
Excellent rates of pay- market competitive, structured working pattern, car parking on site.

Job Purpose:
Experienced Project Manager with previous IT project delivery with compliance and information governance experience to operate on an initial 6-12 month contract.

Key Responsibilities:
Take responsibility to ensure that assigned projects produce the required outcomes and deliver business benefits.
Control of assigned resources (people, technical and financial) while managing successful relationships with the Departmental and Divisional customers, subcontractors and other stakeholders.
Ensure that assigned projects are managed in accordance with group governance, lifecycle and gated approval process. Comprehensive project, budget, quality, and risk plans are prepared and maintained. Monitors and controls the performance and variance against these plans.

Skills & Experience:
Minimum of 5 years in a similar role is required.
Experienced in IT Project Delivery.
A proven track record of implementing change and working to tight deadlines.

Hours & Benefits:
Competitive salary, full time working pattern- core business hours, based in central Douglas.

Job Purpose:
Advisor Services Administrator required to join a leading International Life Assurance Organisation for an initial 4 month temporary contract. The role will be responsible for undertaking administrative duties and also communicating effectively with clients, third parties and colleagues to resolve various queries.

Key Responsibilities:
Responsible for the completion of administrative tasks in line with group values, service standards, procedures, compliance guidelines, industry regulations and within cost and efficiency parameters.
Liaise with relevant parties via telephone, letter or email and provide information as requested internally and externally.
Administration of commission and Adviser related queries, including updates and general enquiries from Advisers.
Support any business projects and initiatives as required.

Skills & Experience:
Minimum 5 GCSE's Grade C or above including Maths and English.
Previous experience within a similar role within the Financial Services Industry and with good Anti-Money Laundering knowledge is desirable.
Strong communication skills and ability to work well both within a team and using your own initiative.

Hours & Benefits:
Full time business hours, initial 4 month temporary contract, competitive salary.

Job Purpose:
Experienced Marketing professional required to join a leading Telecommunications organisation on a contract basis in the role of Marketing Manager. This role will be dedicated to the business segment and the role holder will work very closely with the product, sales and professional services teams. The role holder will be expected to significantly improve the business's marketing and raise the organisations reputation in the business segment.

Key Responsibilities:
To be responsible for the delivery of the business marketing plan across the Channel Islands and Isle of Man, to include communications campaigns, brand, PR, sponsorship, events and social media, as well as being the principal point of contact for partner distributors.
Analyse customer insight, management information and market feedback from internal and external sources to identify key issues, trends and opportunities to plan marketing campaigns.
Deliver marketing campaigns by engaging with teams within the organisation to gain their buy-in to campaign plans and proposals, through to creative concept development, budget management, media planning and buying, successful execution and post campaign analysis.
Work with product management and sales teams to build a comprehensive rolling quarterly marketing campaign plan.
Develop brand as well as lead generation campaigns, with a drive to increasingly use digital and direct marketing techniques to increase ROI and effectiveness.
Collateral - planning, development and production of a range of collateral to support Corporate Account Directors e.g. brochures, factsheets, price lists, sales presentations etc.
Digital content - deliver engaging content for the external website and social media channels.
Target segments include: CIIM Corporate/Enterprise, SME and SOHO as well as international customers.
Understand and comply with the licence and other regulatory rules applying to the position.
Understand and comply with the Data Protection Law as it relates to the position.

Skills & Experience:
CIM qualification or equivalent (Post Graduate or Diploma).
Minimum five years marketing communications experience.
Experience of the telecoms sector and/or B2B marketing preferable.
Proven track record in key disciplines including campaign planning, event execution, PR.
Experience of managing above the line agencies.

Hours & Benefits:
Competitive salary, full time working pattern- core business hours, central Douglas based.

Job Purpose:
An excellent opportunity for an undergraduate student currently doing a degree in an engineering discipline to undertake a 12 month placement with a leading Engineering and Manufacturing organisation. The successful candidate will experience a wide ranging and practical introduction to the areas of product design and engineering. The role holder will practise Computer aided design (CAD), Product testing, and the detail of component design for manufacture and assembly.

Key Responsibilities:
Working in a group of highly capable engineers.
Experience with a wide range of design based software packages.
Develop hardware prototypes; CAD, 3D printing, programming.
Develop practical skills building products for our global customer base.

Skills & Experience:
Undergraduate in an Engineering discipline (Mechanical, Materials, Design).
Skills: 3D CAD / Solid modelling Office software.
Good communication (written and Verbal).
Capable of a planned and methodical approach to work.
A sustained Interest in Design, Manufacture and Assembly.

Hours & Benefits:
Structured working pattern, training and development opportunities, parking on site.

Job Purpose:
Customer Service Officer required to join an International Bank on an initial temporary contract basis. The successful candidate will deal with a range of data entry and processing in relation to preparation, scanning and indexing of customer records.

Key Responsibilities:
Dealing with the preparation, scanning and indexing of customer records.
Ensuring information is recorded in an accurate and timely manner.
Exceed the expectations of stakeholders through the quality of service.
Maintaining relevant databases and reports.

Skills & Experience:
Previous customer service experience is essential.
Previous office experience ideally with in Financial Services is highly desirable, but not essential.
A minimum of 5 GCSE's grades A*-C including Maths and English is essential.

Hours & Benefits:
Structured working pattern, shift work - core business hours 6am to 8pm, competitive rates of pay - based on experience, Central Douglas based.


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