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Job Purpose:
6 month temporary role as a Timesheet & Invoicing Administrator, reporting to Payments team of Douglas-based Payroll company, dealing with client and contractor invoicing.

Key Responsibilities:
Raising and processing company and client invoices.
Liaising with internal departments and external customers & clients.
Validating all work ensuring full accuracy of data and information received.

Skills & Experience:
Previous experience processing invoice and timesheet data, ideally within the contractor industry.
Strong MS Word and Excel skills, to an intermediate or higher level.
Ability to prioritise high-volume workloads and work to set deadlines.

Hours & Benefits:
37.5 hour working week, competitive salary and full company benefits,

Job Purpose:
Investment Technician required to deliver the technical content, systems changes and impact analysis for the ongoing operation of the Unit Linked Investment funds for an international Life Organisation on a long term contract basis.

Key Responsibilities:
Deliver the fund events process according to approved guidelines in the impact assessment of externally driven changes.
Support the business in delivery of new fund launches, changes and closures according to internal procedures.
Deliver targeted impact assessments and change requirements to appropriate business units to enable regulatory requirements to be met and customer expectations to be maintained.
Maintain and follow procedures in line with business and regulatory requirements ensuring no regulatory breaches.
Ensure customer facing documentation and fund database contain accurate information.

Skills & Experience:
Breadth of experience within business - a minimum of 3 years experience of working in an investment related function.
Microsoft office skills, high level of attention to detail and problem solving skills, good inter personal skills, ability to work under pressure and regulatory deadlines.

Hours & Benefits:
Office hours.
Salary dependent on experience.

Job Purpose:
Project Analyst required to join the Operations Team at a leading International Bank on a 6 Month Temporary Contract.

Key Responsibilities:
Carrying out various high priority tasks within the team.
Liaising with customers and intermediaries to obtain necessary documentation and resolve queries as required.
Supervisory responsibilities in the absence of the Team Manager.
Deal with all system, telephone, email referrals and escalations in relation to manual and online payments and related processing
Investigate AML transaction alerts, applying curiosity when speaking with customers whilst adhering to regulations and procedures.

Skills & Experience:
It is essential to have previous experience working within a payments or operations related role within financial services.
The right candidate will be flexible and professional under pressure, with strong interpersonal skills together and a focus on succeeding in a challenging environment.

Hours & Benefits:
6 Month Temporary Contract.
Competitive salary and full time business hours.

Job Purpose:
Account Onboarding Advisor required to join an international banking organisation.

Key Responsibilities:
Proactively provide customers with guidance and extensive information to help them successfully choose a new International product, ensuring you provide clear instructions on what documentation is required to adhere to risk policies & procedures.
Take ownership of your own development to enhance your skills & knowledge.
Ability to deal with complex matters, using your customer service experience to efficiently manage customer relationships.

Skills & Experience:
Previous customer service experience is essential.
Knowledge of customer On boarding processes, procedures and experience of applying Customer Due Diligence would be an advantage.

Hours & Benefits:
Business hours with occasional Saturday morning working is required on a rota basis.
Salary dependant on experience.

Job Purpose:
Customer Relations Advisor required to join an International Bank on an initial 6 month contract.

Key Responsibilities:
Acting as the first point of contact providing a first-class experience for all customers.
Demonstrating ownership of all queries and acting as the first point of contact for customers' day-to-day banking requirements, using various communication methods.
Proactively educating customers on the features and benefits of the international proposition, and managing customers throughout the process.

Skills & Experience:
Experience in providing excellent customer service, preferably within the financial services industry.
Adaptability in approach and attitude, with the ability to work calmly and constructively under pressure.
A commitment to providing a world-class service and driving our dedication to the client experience, with the ability to build strong and trusted relationships.
An understanding of the importance of meeting and exceeding client expectations.
Knowledge and experience working with KYC and CCD requirements.
Excellent communication skills, both written and verbal.

Hours & Benefits:
Competitive pay rate, full time working pattern- core business hours, based in central Douglas.


Job Purpose:
Accounts Administrator required to join the Finance Team of an International Life Assurance Organisation on an initial contract basis.

Key Responsibilities:
Bookkeeping and processing duties.
Preparation of accounts.
Liaising with colleagues and intermediaries to resolve queries.

Skills & Experience:
A minimum of three years' experience in an accounting environment.
Excellent bookkeeping knowledge and experience.
Desirable to be CAT or AAT qualified or working towards a relevant qualification.

Hours & Benefits:
Market rate salary.
Full time business hours.


Job Purpose:
Customer Support Administrator required to join an established Life Assurance Organisation on a long term contract basis.

Key Responsibilities:
Liaising with clients to identify problem areas and offer various solutions wherever possible.
Adhering to regulatory legislation and ensuring compliance requirements are met.
Responsible for processing documents such as internal and external valuations, policy documents, premium quotations and others when required.
Liaising with colleagues and intermediaries to resolve queries by telephone, fax or email.

Skills & Experience:
Minimum of 1-2 years experience in Financial Services is required, ideally within Life Assurance.
Must have excellent communication skills both written and verbal.
Understanding of AML/KYC requirements is desirable.
Essential to have good planning and organisational skills.

Hours & Benefits:
Competitive salary, structured working pattern- core business hours, onsite facilities and parking.

Job Purpose:
Administrative Assistant required to join a Global Engineering and Manufacturing Group on a 6 month fixed term contract basis.

Key Responsibilities:
To prepare and write standard work documents to support operator care and maintenance function.
Management of written documents through a company change management system to document release.
Preparation of job plans/check sheets for maintenance technicians based in line with requirements.
Support the promotion of operator care amongst associates and other duties as required.

Skills & Experience:
Minimum of 5 GCSE's Grade C or above is essential.
Previous administration experience is desirable.
Excellent communication skills both written and verbal is essential.
Must have strong organisational skills and attention to detail.

Hours & Benefits:
Market rate salary.
Fully time hours.
6 month fixed term contact.

Job Purpose:
Temporary Investment Administrator required to join the Settlements team at an established Private Wealth Management Organisation.

Key Responsibilities:
Processing multicurrency dividends and other income payments, processing and reviewing consolidated tax reports.
Applying withholding tax accurately across all income payments.
Update procedures when system updates and changes in regulations and the industry occur.
Ensuring customer queries are dealt with in a professional and effective manner whilst liaising with clients on a regular basis.
Provide support to the Investment Administration Executive and other team members.


Skills & Experience:
A minimum of two years in an investment administration role is essential.
To have a thorough knowledge of investment administration activities, both technical and operational, with the ability to detect possible problems and provide solutions.
Previous experience in a dealing role would be advantageous but not necessary.


Hours & Benefits:
12 Month Fixed Term Contract.
Full time hours.
Market rate salary.

Job Purpose:
Temporary Investment Administrator required to join the Asset Servicing team at an established Private Wealth Management Organisation.

Key Responsibilities:
Processing multicurrency dividends and other income payments.
Applying withholding tax accurately across all income payments.
Preparing consolidated tax reports.
Providing cover for other areas within the department where training has been received and other duties as required.

Skills & Experience:
Educated to A Level or equivalent.
Previous experience in an investment administration role would be advantageous but not necessary.

Hours & Benefits:
12 Month Fixed Term Contract.
Full time hours.
Market rate salary.

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