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Job Purpose:
HR and Payroll Administrator required to join an expanding HR team within manufacturing. The successful candidate will be accountable for the provision of a proactive and credible HR Administration and payroll service, ensuring statutory and legal procedures are adhered to, good working practices are maintained, and all administration processes in relation to colleagues are executed professionally, accurately and timely.

Key Responsibilities:
Create and administer all HR related documentation, such as issuing terms and conditions of employment, processing starters, leavers, reference sourcing etc, ensuring adherence to local legislation and held in line with GDPR regulations.
Set up and ensure successful Onboarding programmes for new starters with various functions for both UK and IOM.
Collate and accurately administer, all data changes/grade changes/promotion ,updating documentation and systems accordingly.
Set up and track the online Performance Management Process (PMP) and completions.
Ensure all data held supports the GDPR regulations.
Accurately process end to end weekly payroll for IOM colleagues, including shift and overtime payments.
Accurately process monthly payroll for IOM and UK colleagues (using DPN and Earnie systems)
Deal with auto enrolment matters for UK based colleagues.
Administer salary sacrifice process for UK and IOM colleagues in relation to pensions.
Calculate and process statutory payments including SSP, SMP, SPP, Maternity Allowance, incapacity deductions.

Skills & Experience:
At least two years' experience gained in a similar role, to include HR, payroll and benefits administration.
Previous experience using payroll systems, DPN and Earnie.
Part qualified CIPD would be an advantage although not essential.

Hours & Benefits:
40 hour week.
Competitive salary and benefits package.

Job Purpose:
Client Support Executive required for a Douglas based Payroll organisation to ensure efficient on boarding of new contractors and be the main point of contact for contractors.

Key Responsibilities:
Vet new applications, ensuring expected information/documentation has been submitted adhering to defined compliance criteria.
Liaise with Managing Consultants and Consultants to obtain any outstanding requirements and enable successful on boarding of new clients whilst adhering to the set procedures and checks.
Manage invoices for bonus/referral payments for all contractors.
Proactively answer pay queries and calls in a timely fashion.
Direct support to the team leader in her absence.

Skills & Experience:
2 years proven customer service /administrative experience.
Ability to proactively manage stakeholders (internal customers) and external customers.
Excellent communication skills, having the ability to build rapport over the phone.

Hours & Benefits:
Business hours, competitive salary.

Job Purpose:
A Customer Services Administrator is sought by an expanding Douglas-based Payroll and Contractor Services organisation, in a permanent capacity. The role holder will be accountable for email, telephone, and letter enquiries from a large client base, and undertaking administrative tasks.

Key Responsibilities:
Dealing promptly and efficiently with telephone and email client enquiries.
Following up with contractors directly regarding timesheets.
Maintaining and updating company systems and records with comprehensive notes.
Assisting with various ad-hoc tasks and projects to ensure the smooth running of the Client Services Team.

Skills & Experience:
A previous track record in providing excellent customer service is essential.
Strong IT skills, particularly in MS Office applications.
Minimum of 5 GCSEs at grade C or above, including English and Maths.
Must be a good team player, with an enthusiastic “can-do” attitude.

Hours & Benefits:
Full time hours based on a 37.5 hour working week; competitive salary and company benefits.

Job Purpose:
A Sales Executive is sought by an expanding Douglas-based Payroll & Contractor Services company, on a permanent basis. The successful applicant will be selling company products and services to warm client leads.

Key Responsibilities:
Manage your own workflow, lead pipeline, and priorities.
Manage the aftersales relationship, building ongoing relationships and identifying cross selling/referral opportunities.
Create your own leads to add to those provided, to help exceed targets.
Manage client applications from application through to payment, hand-holding throughout the entire process.
Monitor competition by gathering current marketplace information on products and pricing, recommending changes where necessary.

Skills & Experience:
Previous experience within a sales-focused role, with a proven track record in meeting and exceeding sales targets.
Excellent customer service and communication skills with clear experience in sales prospecting, negotiating, and closing.
Knowledge of UK contractor, tax, umbrella and limited company structures would be advantageous.

Hours & Benefits:
Competitive salary with an attractive company commission structure and benefits; full time business hours.

Job Purpose:
Onboarding Executive required by a leading Contractor Services organisation, to liaise effectively with clients and professional advisers and ensure that KYC and other onboarding requirements for new clients are processed professionally and efficiently.

Key Responsibilities:
Responsible for onboarding of new clients, ensuring all necessary KYC documentation and other paperwork is received.
Processing applications efficiently, ensuring that required information is followed up with contacts on a regular basis.
Dealing promptly with telephone and email queries from clients or intermediaries
Working as part of a team to ensure that statutory and regulatory deadlines are met.

Skills & Experience:
Positive and enthusiastic approach, with good communication skills.
Able to work with accuracy and attention to detail, ensuring that client expectations are met.
Strong organisational and IT skills, to include Microsoft Word and Excel.
Capable of working independently as well as part of a team.

Hours & Benefits:
Full time hours, salary in line with relevant experience.

Job Purpose:
The Payroll and Invoicing Administrator will work within the payments team of an established Contractor Services Company. The role involves inputting timesheets, raising invoices, identifying funds received and liaison with colleagues and external contacts, as needed.

Key Responsibilities:
Processing data accurately and efficiently for timesheets, invoicing and employment paperwork (P45 & Tax code changes).
Identification of funds received and ensuring necessary formalities are completed
Liaison with internal and external contacts, as required

Skills & Experience:
Ability to manage a high volume of work with strong attention to detail and within set deadlines.
Competency with Microsoft Word and Excel.
Good communication skills, to liaise effectively with colleagues and external contacts
Previous experience in the Contractor Services industry, ideally within Invoicing or timesheet work, would be advantageous (but not essential).

Hours & Benefits:
Full time hours, competitive salary and plus company benefits.

Job Purpose:
Contracts Administrator required to join a Contractor Services Organisation to ensure that all contracts are managed accurately and efficiently.

Key Responsibilities:
To develop and maintain a high degree of knowledge and case law in relation to Tax and Contract Law to ensure reduced risk to Gateway Limited, full training will be given.
Ensure that all contracts are managed accurately and in a timely manner.
Ensuring that all contracts due to end are chased on a weekly basis and the in-house database updated accordingly.
Assisting, reviewing and implementing Contract negotiation procedures to maximise efficiency and effectiveness.
Provide support to the New Business department when necessary.

Skills & Experience:
Minimum of 1 year experience in Financial Services.
5 x GCSE (or equivalent) grade C or above English and Maths.
Excellent organisational skills and attention to detail.

Hours & Benefits:
Competitive Salary, Douglas based employer.

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