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Job Purpose:
A Receptionist is required to join an international bank in a permanent capacity. Based in central Douglas, the role holder will manage customer service for all customers, visitors, and business callers to the company.

Key Responsibilities:
Meet and greet customers face to face and ensure their needs are dealt with efficiently.
Answer incoming telephone calls and redirect to relevant members of staff where necessary.
Arranging internal and external meetings, conference calls, travel, and lunches.
Open and distribute incoming mail, liaising with couriers in relation to both sending and collecting.
Process customer payments both face to face and via the telephone.
Provide administrative support to the Operations Team relating to customer account servicing.

Skills & Experience:
2 years previous experience in a similar customer-focusing role, ideally within banking.
Excellent organisational and communication skills.
Strong working knowledge of MS Office packages.
Able to work under pressure.

Hours & Benefits:
Full time business hours based on a 37.5 hour working week; competitive salary and full company benefits package.

Job Purpose:
A Receptionist/Administrator is sought by a large Biotech company based in the South of the island. Joining in a permanent capacity, the role holder will manage front of house reception facilities and provide administrative support to the site.

Key Responsibilities:
Provide a professional, hospitable welcome to all visitors.
Manage the meeting room calendar, organising refreshments and business lunches where necessary.
Distribute incoming and send outgoing post.
Maintain staff sickness/holiday records in the HR database.
Organise cleaning and small repairs contractors.
Archiving documents into warehouse.
Emergency management - role call duties, directing emergency services, moving staff during emergency.

Skills & Experience:
2 years previous experience within a similar role.
Must have a clean full driving licence and have own transport.
Competent user of MS Office programs, specifically Word, Excel, and Outlook.
A productive multi-tasker, with a professional image and a confident telephone manner.

Hours & Benefits:
Full time business hours; salary commensurate with relevant skills; comprehensive company benefits package.

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