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Job Purpose:
Finance Operations Administrator required to assist with the treasury process within an international Life organisation to record and maintain shareholder, company and investment money to minimise risk.

Key Responsibilities:
Treasury Processes.
Record bank balance data, customer payments and internal movements.
Analyse end position and place excess funds out on deposit with most favourable institution but within agreed limits.
Run matching spreadsheet to determine under/over exposure in currency.
Fixed Deposit Monthly Interest.
Investigation of anomalies in above processes.
Processing Invoices and credit card payments from local/International Offices.
Producing payment files including BACS, CHAPS, Faster Payments, Multicurrency Payments.
Investigation of payment and expenses queries.
Use of external banking systems.

Skills & Experience:
A minimum of 2 years banking or payment processing experience.
Ideally educated to A-Level standard and hold a minimum of 5 GCSE Grades A-C including Maths and English.
A good working knowledge of Excel and Word.
Ability to demonstrate accuracy especially when inputting data.
Must have a full, clean IOM Driving License.

Hours & Benefits:
Standard working hours 9am -5pm.
Market Rate Salary.

Job Purpose:
Treasury Administrator required to join the Finance Control Team at a leading International Private Bank. The role-holder will be primarily responsible for monitoring and reporting on the risks arising from the Treasury activities of the bank and ensuring Treasury settlements and positions are completed accurately and within stringent deadlines.

Key Responsibilities:
Preparation and review of daily limit reports including liquidity, foreign exchange, counterparty & country exposures ensuring adherence to limits.
Reviewing treasury reports, reconciliations and investigating any anomalies.
Checking treasury front office cash position calculations and ensuring limits are adhered to.
Involvement in project initiatives as and other ad hoc tasks as required within the Treasury Team.

Skills & Experience:
Experience of treasury settlement and administration processes and procedures is essential.
Demonstrate an accurate, methodical and vigilant approach.
Displays good technical knowledge of treasury products and possesses confidence to challenge unusual Treasury Front Office (TFO) dealings or reporting anomalies.
Is an effective communicator and able to work under own initiative.

Hours & Benefits:
Competitive salary and benefits package, full time business hours.

Job Purpose:
Personal Banker on a permanent capacity required to act as first point of contact and provide an exceptional level of service to International Personal Banking clients.

Key Responsibilities:
Provide value through delivering an exceptional level of service to International Personal Banking clients through a variety of channels; phone, E-mail and face to face.
Builds relationships with customers by understanding the customer and servicing the customer needs appropriately.
Lives our values by understanding and adhering to all IPB service standards, service charter and service level agreements with internal and external clients.
Client e-mails and phone calls handled within service level agreements.
Reviews (reactively) existing client products to determine cross sell opportunities and advise of new products to create stickiness through portfolio diversification.
Referrals to New business team to support cross sales targets.

Skills & Experience:
1-2 years previous banking experience within a customer service capacity.
5 GCSEs with minimum grade C in both Maths and English Language.
Exceptional inter personal skills with the ability to build professional relationships.

Hours & Benefits:
Business hours and competitive salary / benefits offered.

Job Purpose:
Senior Administrator required within the business Control department of a financial services provider, primarily to supervise and be responsible for regulatory and Wealth International requirements in managing and controlling risk exposure arising within Banking.

Key Responsibilities:
Accurately monitor Risk & Compliance following the banks policies and procedures Assist with the administration of Operational and Anti-Money Laundering Risks within the business to ensure that the bank is not exposed to unacceptable levels of risk and report any significant issues to management.
Undertake client reviews, (CBB, IPB and IWI), as per the schedule and in line with WIN Client take on and maintenance manual, ensuring that clients are correctly classified as per the WIN Compliance Guidance Note on Client classification and updating the schedule accordingly Undertake trigger reviews, where applicable, in line with procedure Conduct ongoing monitoring of client transactions and source of funds as required, including the monitoring and review of daily alerts from various information sources.
Conduct retrospective monitoring of Static Data Changes focussing on address changes which increase the possible level of client risk to the Ban Act as a point of contact within the business in respect of account queries such as Source of Funds documentation Assist with the releasing of payments over accounts that are subject to internal posting restrictions Assist in the review of payments that have been flagged by our sanction monitoring software Assist in the review of payments that have been queried by our correspondent bank Assist with managing of deceased account processes.
Assist in the review of account holders that have been flagged by our sanction / PEP monitoring software Assist with cases involving fraud/attempted fraud.
Assist with Operational and Anti-Money Laundering Risk monitoring for the bank.
Willing to learn other BCU duties undertaken by colleagues and be a team player.
Maintain an awareness and comply with all Anti Money Laundering laws, regulations, policies and procedures relevant to the bank.

Skills & Experience:
Ideally, a minimum of 3 years financial services experience, preferably in a Risk, AML or Compliance department, with a thorough understanding of Anti-Money Laundering and Operational Risk matters.
Has a controlling impact on end results.

Hours & Benefits:
Full time hours and competitive salary.

Job Purpose:
Banking Administrator required on a permanent basis to work in conjunction with the Banking Manager, the role holder will deliver a quality service to the existing client base including the fiduciary area of the business.

Key Responsibilities:
Setting up customers on the banking platform, ensuring all data is accurately recorded.
Dealing with New Business on boarding procedures, ensuring all due diligence procedures comply with internal policies and external regulatory requirements.
Inputting data into the banking system, maintaining client database.
Liaising with clients in respect of online banking system , credit cards, payment/ transaction processing.
Support the management team in developing the banking business.

Skills & Experience:
A minimum of 1-2 years banking experience in back office banking procedures.
A working knowledge of risk and compliance regulations.
Numerate and accurate with the ability to work to strict deadlines.

Hours & Benefits:
Working hours 9am -5pm with a competitive salary and benefits package.

Job Purpose:
An Analyst is required to join the Offshore Banking Expert Services Team of a global Banking corporation, in a permanent capacity. Based in central Douglas, the role holder will provide specialised support for the Offshore Operations business for Isle of Man, Jersey, and Guernsey-based customers.

Key Responsibilities:
Provide active support to the management team, ensuring all service levels, policies, procedures, risk, and governance are adhered to.
Review of sensitive Deceased Client cases, prior to execution of payments to executors, along with the subsequent release of payments.
Deal with all telephone and email referrals in relation to client payments (inward, outward, and online).

Skills & Experience:
12 months previous experience within Banking, preferably in an Operations capacity.
A minimum of 5 GCSEs at Grade C or above, including English and Mathematics.
Flexible and professional under pressure, with strong interpersonal skills.

Hours & Benefits:
Full time core business hours; competitive salary and full company benefits package.

Job Purpose:
Wealth Client Services Executive required to join an international banking organisation, you will be required to deliver expert transactional banking service to clients using multi-channel communications options including telephone, email, letter and fax. And provide a named point of contact service demonstrating ownership of all client queries for all the client short term banking requirements.

Key Responsibilities:
World Class Service Delivery to all Clients.
Ownership of all transactions from our Clients from start to end.
Follow all policies set to ensure our Risk strategy is met.
Demonstrate ownership and be pro active in self development.
Identify areas of improvement to enhance the customer journey.
Be a Financial Coach to deliver a bespoke service to our clients.

Skills & Experience:
Strong academic background to include Standard Grade or above (or equivalent) in both Mathematics and English Language.
Previous customer service experience within any sector would be beneficial.
Excellent level of computer literacy with proficient keyboard skills.
The ability to speak other languages will be an advantage.

Hours & Benefits:
Flexible approach to working hours, being available to work to a rotational shift pattern between the hours of 7am and 8pm Monday to Friday and 8am and 5pm on Saturdays and Sundays.
Market rate salary and excellent benefits package.

Job Purpose:
An international bank is seeking a Client On-Boarding Officer in a permanent capacity. The successful applicant will work closely with the Relationship Management Team to obtain documentation that enables the opening of new accounts, and amendments to existing accounts.

Key Responsibilities:
Ensure that all information, documentation, and Client Due Diligence meets all operational and regulatory requirements.
Process new account applications and amendments in a timely and professional manner.
Create and maintain accurate customer records on company systems.

Skills & Experience:
Previous experience in a similar role within Banking, ideally with a KYC/CDD focus.
Exceptional attention to detail and a high level of risk awareness.
Excellent communication skills and good customer service experience.

Hours & Benefits:
Full time business hours; competitive salary and attractive company benefits package.

Job Purpose:
Senior On boarding Officer required to join a private banking organisation based in Douglas. The role holder will monitor and review all new personal account and corporate applications from the various distribution channels within the group.

Key Responsibilities:
Conduct On boarding review of all new personal and/or corporate account applications from the various distribution channels within the bank.
Review new accounts within pre-agreed time scales Conduct sign off of accounts once satisfied the file is complete Review files and information on potential new clients of all risk ratings, identify deficiencies and follow up on all queries to resolution.
Ensure new business reviews are conducted in line with the Client Take on and Maintenance Manual updated from time to time by Compliance Ensure relevant business/compliance approval is obtained prior to account opening Assess complex cases / queries assuming personal ownership for resolution.
Validate source of funds/wealth in line with Compliance guidelines Undertake relevant searches mainly via the internet and Accuity/Finscan to highlight adverse media, PEP connections, sanctions considerations and corroborate activities
Conduct training/checking of all new starters personal account applications from the various distribution channels within the group.
Assess new business and team tasks daily and allocate to trainee Complete on-boarding training with new; existing Team Members Own training and provide relevant real time feedback to remove knowledge gaps Act as point of contact for the team/trainee for Technical On-Boarding guidance

Skills & Experience:
Ideally a minimum of 3 years in a similar On-Boarding environment & experience of client risks essential.
Client focused, with excellent communication and interpersonal skills coupled the ability to deal effectively and professionally with a wide range of internal and external client.
Sound understanding of KYC/DD/AML requirements and risk assessment criteria.
Ability to work under pressure, whilst maintaining/exceeding Right First Time and productivity targets.

Hours & Benefits:
Business hours and Competitive salary & Benefits package.

Job Purpose:
Permanent opportunities for Essential Banking Executives to join the Customer Service department of a global banking corporation. The successful applicants will be the first point of contact for all client enquiries by telephone, email, online banking, and written communications.

Key Responsibilities:
Take ownership of all customer queries, providing a first-class experience for all day-to-day banking requirements.
Proactively educate customers on company features and benefits and manage them throughout the process.
Act on customer prompts to capture relevant data, making changes to accounts in line with company service procedures.

Skills & Experience:
Previous experience within a customer service-based role is essential, preferably within Financial Services.
Excellent communication skills, with a confident and calm telephone manner.
A strong level of computer literacy and proficient keyboard skills.
Minimum 5 GCSEs at grades A*-C including English and Maths.

Hours & Benefits:
Central Douglas, excellent salary and benefits package, and extensive training is provided.
The Customer Contact centre operates on a shift basis from 7am-8pm Mon-Fri, and occasional weekend work will be required.

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