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Job Purpose:
Credit underwriter require to join a financial, services organisation, reporting to the Credit Manager you will analyse and assess credit proposals received from brokers or clients directly.

Key Responsibilities:
Assess applications received for loans and approve loans that meet the Banks agreed lending criteria in accordance with their mandated authority.
Assess applications received for loans and recommend to the Credit Manager or the Credit Committee those which meet the Bank's lending criteria but are outside their mandated authority.
Communicate and liaise verbally and in writing between customers and staff, and interpret and respond clearly and effectively to spoken requests over the phone or in person.
Accurately maintain all related systems, files and Data.
Ensure all relevant Regulations and Polices are adhered to when assessing any proposal.

Skills & Experience:
A minimum of 3 years experience working in a credit role within the financial services industry.
An understanding of the relevant UK & IOM Regulatory requirements relating to the provision of credit facilities in these jurisdictions.
Excellent interpersonal and communication skills are essential as this role will involve influencing at all levels.
Good working knowledge of Microsoft Office packages.

Hours & Benefits:
Business hours.
Salary dependent on experience.

Job Purpose:
Assistant Manager is required to join the Technical Banking team within an International Bank. The role will include day to day management of the IPB Credit Book and resolution of other technical banking and risk related enquiries.

Key Responsibilities:
Resolve any credit related enquiries from internal and external customers both existing and potential.
Prepare, check and issue facility documentation to clients, ensuring all in line with procedures and regulations.
Preparation and review of credit applications received from various distribution channels.
Oversee the overdrawn account process, managing unauthorised excess and issuing notice to close mailings.
Participation in Technical Banking projects as may be required by Technical Banking Manager.
Work closely with colleagues in other jurisdictions to discuss and identify future opportunities in product development or changes in policy to better meet clients needs.

Skills & Experience:
Minimum of 5 GCSEs including English and Maths grade C or above.
2-5 years experience in a similar banking/financial organisation role.
Previous credit experience is essential.
Excellent communication skills and ability to work equally well within a team and using own initiative.

Hours & Benefits:
Full time business hours, competitive salary and company benefits package.

Job Purpose:
Change & Operations Manager required to join an international bank with responsibility for the operations acceptance team, providing the lead on new change demand forums for the operations management team.

Key Responsibilities:
Provide regular updates to Senior Operations Stakeholders and represent the area on project meetings and/or forums & track actions through to completion including any required communications to Operations staff.
Responsible for completing change acceptance tasks including impact assessment, articulating impact to operational stakeholders, gaining sign off on impact, support change delivery, assessing potential complaints impact, ensuring project has met minimum change governance requirements, signing off on Operational benefit & ensuring project handed over to business as usual in acceptable format.
Support the development of the business implementation plan being managed by Change Delivery Project and Programme managers.
Provide regular updates on Projects against project implementation plan including highlighting any risks or issues associated to the project that may impact the area to the Operations Leadership Team.
Work with relevant stakeholders within Operations from Team Manager Level and above to define the reporting requirements & format so specific to the change being delivered.
Manage relationships with key stakeholders from both Infrastructure and the Front Office to ensure a seamless delivery of the change into Operations.
Ensure that all activities and duties are carried out in full compliance with regulatory requirements, Enterprise Wide Risk Management Framework and internal Policies and Policy Standards.

Skills & Experience:
Significant experience within financial services with hands on experience of change, project management within operational environments.
Demonstrate good commercial and analytical skills and a positive can do attitude, combined with strong attention to detail.
Excellent understanding of day to day client needs across a diverse range of delivery channels and the ability to liaise effectively with colleagues in other areas of the business as well as other parts of the group.
Self-motivated team player who is able to define, structure and prioritise work for self as well as others, but who also has the flexibility and capability to change priorities when circumstances dictate.
Excellent written and oral communication skills, strong attention to detail, high levels of numeracy, and an analytical mindset.

Hours & Benefits:
Market rate salary and comprehensive benefits.

Job Purpose:
A permanent opportunity for a Commercial Banking and Due Diligence Case Manager to join a global banking organisation. Based within the Onboarding team you will actively support the Head in managing the Operational Risks in the team, ensuring that policy and procedures associated with the New to Bank On-boarding processes are consistently applied at all times.

Key Responsibilities:
Provide full operational support to the team or function, as required, anticipating workload and supporting with appropriate materials.
Manage operational tasks as required.
Provide excellent customer service at all times.
Own and resolve issues with all stakeholders or customers and escalate where appropriate.
Deliver fair outcomes for our customers and ensure own conduct maintains the orderly and transparent operation of financial markets.
Support the On-boarding Officers in the delivery of a first class end to end on-boarding experience by ensuring the correct policy and procedures are followed, correct and applicable documentation obtained and recorded correctly on the Bank's client database.
Ensure the new to bank client on-boarding and existing client CDD processes are undertaken within the defined SLAs, ensuring any risks to the timescales are escalated to the Team Leader and Relationship Manager.
Liaise and work with other areas of the Bank to ensure the best possible experience and outcomes for the clients, employees and the Bank.

Skills & Experience:
A minimum of 3 years banking experience , working in Client On boarding Know Your Customer (KYC)/CDD.
Proven managerial / leadership experience.
A desire to find ways to continually improve the service delivered to customers.
Both spoken and written communication skills with experience of adapting your style and approach to the audience and message to be delivered.

Hours & Benefits:
Business hours.
Salary dependent on experience.

Job Purpose:
Treasury/FX professional required to join an expanding Financial Services Group on the isle of Man. This is a new position as Treasury Manager, designed to support the operational delivery of client services with a focus on cash management, foreign exchange, daily rate setting, confirmation matching, authorisation of payments, managing external relationships and general administration.

Key Responsibilities:

Cash Management
Daily cash management, including placing money market deposits, preparation of payments for deals and monthly reporting.

Foreign Exchange
Placing of same day foreign exchange deals on behalf of clients by authorised persons.
Entries on Bridge/Pulse systems.
Deals placed with approved counterparties / banks.
Prepare payment instructions for payments team.
Managing liquidity.
Rolling/placing new hedges or monthly swaps.
Daily Rate Setting & Confirmation Matching.
Compile & distribute.
CLMA interest rate tier notifications.
Confirmation matching of foreign exchange and money market deals.

Skills & Experience:
Significant treasury/fx experience in a similar regulated environment.
Valid and valuable stakeholder experience both internally and externally.
Used to working to tight deadlines.
Hold a relevant related professional qualification, ACI Dealing Certificate.

Hours & Benefits:
Market rate salary and comprehensive benefits.

Job Purpose:
Experienced Banking professional required to join an International Bank on a permanent basis within a Global Standards Support Case Manager role. The role holder will be responsible for providing high quality support and decision making across a range of Global Standards and Financial Crime Compliance (FCC) related activities. The role holder will also be responsible for ensuring that transactions are processed accurately and that transactions are passed without defects. This involves processing remediation activity relating to Customer Due Diligence (CDD) and know your customer (KYC) checks. The job holder will be required to process instructions to amend, cancel or close existing products or services and, or the administration of products.

Key Responsibilities:
Know Your Customer (KYC) checks, report writing together with research and discussions with other departments to ensure that both the business and the programme are well engaged and informed.
Ensure a smooth customer journey by providing a high quality service at first point of call to achieve maximum customer satisfaction.
Manage complex cases efficiently whilst maintaining quality and compliance.
Protect the Bank, being a part of Global Standards Investigation.
Weekly reporting of management information relating to cases undertaken by the team.
Support the Onboarding Officers in the delivery of a first class end to end on-boarding experience by ensuring the correct policy and procedures are followed, correct and applicable documentation obtained and recorded correctly on the Bank's client database.
Ensure the new to bank client on-boarding and existing client CDD processes are undertaken within the defined SLAs, ensuring any risks to the timescales are escalated to the Team Leader and Relationship Manager.
Liaise and work with other areas of the Bank to ensure the best possible experience and outcomes for the clients, employees and the Bank.

Skills & Experience:
Experience working in relevant environments, i.e. Client Onboarding KYC, CDD processes is desirable but not essential.
Experience working in relevant market, context, i.e. Commercial, Corporate Banking is desirable but not essential.
Past working experience in a relevant role, i.e. Onboarding clients & financial crime compliance is desirable but not essential.
Contributed productively to team objectives, sometimes supporting and sometimes leading activities to achieve shared goals.
A comprehensive understanding of risk management and proven experience of ensuring own, others' compliance with relevant regulatory processes.

Hours & Benefits:
Competitive salary and benefits package, structured working pattern- core business hours, based in central Douglas.


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