Experienced Financial Services professional with previous operational change and project experience required to join an International Bank on an initial contract basis as an Operational Change Analyst. The role holder will be responsible for assessing changes that will impact Operations. They will be required to analyse & identify areas impacted within Operations by working closely with the project team & with Operations Subject Matter Experts to articulate the impact, benefits & actions required for a successful implementation.
Role holder will be required to provide regular updates to Operations Stakeholders, represent Operations on project meetings and/or forums & track actions through to completion including any required communications to Operations staff. They will also be required to track & ensure delivery on agreed Operations benefits including realisation.
The role holder will be responsible for completing change acceptance tasks as defined by the Head of Private Bank & Overseas Services Operations Support including impact assessment, articulating impact to operational stakeholders, gaining sign off on impact, support change delivery, assessing potential complaints impact, ensuring project has met minimum change governance requirements, signing off on Operational benefit & ensuring project handed over to business as usual in acceptable format.
Provide regular updates on projects against project implementation plan including highlighting any risks or issues associated to the project that may impact the area. They will work with relevant stakeholders within Operations to define the reporting requirements & format so specific to the change being delivered.
Ensure that all activities and duties are carried out in full compliance with regulatory requirements, enterprise wide risk management framework and internal policies and change standards.
Skills & Experience:
First class academic track record with preferable industry wide accepted Change Qualifications (e.g. PRINCE 2, LEAN, AGILE).
An understanding of organisational issues and challenges, familiarity with project management approaches, tools and phases of the project lifecycle. The ideal candidate will have In-depth knowledge of change, and have a proven track record in change acceptance and or quality management with embedded governance.
The successful candidate will be skilled in the use of Microsoft Office, including; spread sheets, presentation tools, word processing and experience with Project and Programme Management software tools (preferable), alongside advanced problem solving/decision making skills.
Hours & Benefits:
Structured working pattern- core business hours, also the potential of flexible/agile working, excellent rates of pay- market competitive, Douglas based.