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Job Purpose:
Account Servicing Team Member required to join International Bank on initial 6 month contract.

Key Responsibilities:
Complete Quality assurance checks on activity carried out by the Account Servicing Teams within Operations on tasks such as Account Opening, Account Closing, Static Data Amendments and systems controls.
Ensuring the accuracy and completeness of all data.
Ensure that all activities and duties are carried out in full compliance with regulatory requirements.

Skills & Experience:
5 GCSE's grade A-C including Maths & English.
Previous banking experience would be advantageous.

Hours & Benefits:
Hourly rate, central Douglas based employer.


Job Purpose:
Customer Contact Officer required for a 6 month contract within an International Bank.

Key Responsibilities:
Directly contact customers to solve payment instruction issues.
Offering relevant solutions to meet customer needs.
Working as a team with flexibility to learn other roles within the Payments Team.
Providing support to colleagues at all levels and the management team.

Skills & Experience:
1-2 years experience within financial services required.
Excellent communication and customer service skills.
An understanding of electronic banking and payment solutions is advantageous.

Hours & Benefits:
Business hours.
Market rates of pay.

Job Purpose:
Payments Administrator required to join the Dormant Remediation team of an International Bank for initial 6 month fixed term contract.

Key Responsibilities:
Ensure that historical Dormant Customers accounts are updated and information is recorded efficiently and accurately.
Create individual records of funds with high levels of accuracy.
Prepare annual returns for Regulators and make associated payments.
Working as a team with flexibility to learn other roles within the Shared Services Team.

Skills & Experience:
1-2 years financial services experience is proffered.
Ability to work effectively independently and as part of a team.
Excellent customer service and communication skills.
Good PC skills with a high level of accuracy.

Hours & Benefits:
Business hours.
Market rate of pay.

Job Purpose:
Part-time Payments Administrator required to join an International Bank.

Key Responsibilities:
Prepare and process customer payment requests, transactions and enquiries.
Provide support to colleagues and management team as well as guiding less experienced colleagues.

Skills & Experience:
Ideally 1-2 years experience within financial services.
Ability to work effectively independently and as part of a team.
Excellent customer service and communication skills.
Experience using PCs with speed and accuracy in processing.
An understanding of electronic banking and payment solutions would be an advantage.

Hours & Benefits:
24 hours per week, preferably mornings (8am -2pm).
Market rates of pay.

Job Purpose:
Payments Administrator required to join an International Bank on a 9 month maternity cover contract.

Key Responsibilities:
Prepare and process customer payment requests, transactions and enquiries.
Provide support to colleagues and management team as well as guiding less experienced colleagues.

Skills & Experience:
Ideally 1-2 years experience within financial services.
Ability to work effectively independently and as part of a team.
Excellent customer service and communication skills.
Experience using PCs with speed and accuracy in processing.
An understanding of electronic banking and payment solutions would be an advantage.

Hours & Benefits:
Business hours.
Market rates of pay.

Job Purpose:
Senior On-boarding Analyst required for a 6 month contract for a leading International Bank.

Key Responsibilities:
Main point of contact within the On-boarding teams and will be responsible for completing On-boarding and KYC Remediation Risk Acceptance.
Handling Complex Queries and contacting clients to resolve.
responsible for driving up the quality in conjunction with the outsourced and retained Due Diligence teams.
Conducting CDD reviews for new and existing clients.

Skills & Experience:
Previous experience within banking would be advantageous.
Knowledge of KYC / CDD requirements.
Hold 5 GCSE's grade A - C including English and Maths.

Hours & Benefits:
Excellent daily rate, Douglas based employer.

Job Purpose:
Experience compliance professional required to join an established financial services group to work alongside other members of the Compliance & Risk Team to administer key elements of the Group's risk management framework.

Key Responsibilities:
Ensure compliance with all legislation, regulation and applicable codes of practice in the markets.
To undertake a programme of comprehensive compliance monitoring on a regular basis to ensure the adequacy and efficiency of measures and procedures which are in place to manage compliance with regulatory requirements.
Independently raise awareness to the Group Compliance & Risk Manager, on any deficiencies in the Group's regulated entities' compliance with their regulatory obligations and ensure appropriate action is taken to address issues raised.
Plan and organise the AML & CFT monitoring plan and financial crime training programme for both new and existing staff as required.
Review Due Diligence referred to Compliance and provide advice on any outstanding requirements.
Provide Compliance advice and support on corporate projects.

Skills & Experience:
Hold, or be working towards a relevant professional qualification.
A minimum of 3 years relevant industry experience (e.g. Compliance/Risk/Internal Audit/Legal).
Up to date working knowledge of the Isle of Man FSA Rule Book 2013.
Systematic approach to work and attention to detail.
Good procedural and /or report writing skills would be advantageous .

Hours & Benefits:
Structured working pattern- core business hours, competitive rates of pay, based in central Douglas.


Job Purpose:
Senior Corporate and Business Banking Administrator required to join leading Douglas based International Bank.

Key Responsibilities:
Handling credit enquiries from internal and external customers.
Prepare check and issue facility documentation ensuring all conditions of the loan have been met before facility drawdown.
Complete and submit lending reviews.
Managing accounts that are overdrawn or have unauthorised excess.

Skills & Experience:
2-5 years experience required within Financial services, credit experience would be advantageous.
Knowledge of a range of banking products and services.
5 GCSE's grad A-C to include Maths and English.

Hours & Benefits:
Business hours, Excellent hourly rate.

Job Purpose:
Experienced Banking Payments Administrator required to join the Banking Service Delivery Team of an International Bank on an initial contract basis.

Key Responsibilities:
The role holder will be responsible for delivering maximum customer satisfaction by supporting a team of employees on payments referrals and clearings processes.
Dealing with referrals from global teams where decisions are required that fall outside existing policies and procedures and resolving enquiries/investigations from both internal and external customers.
To ensure all work is processed in a cost effective manner, whilst meeting predetermined service levels, operational and quality standards.

Skills & Experience:
Previous banking experience is essential.
Operational knowledge of Payments CI & IoM processes and procedures is highly desirable.
Knowledge of Group/Global payments systems and workflows, particularly those which are used in/for CI & IoM.
Operational knowledge of Payments CI & IoM processes and procedures.
Knowledge of Group/Global payments systems and workflows, particularly those which are used in/for CI & IoM.

Hours & Benefits:
Structured working pattern- core business hours, based in central Douglas, marketing competitive rate of pay.

Job Purpose:
Business Analyst required for a leading banking organisation for a 4 month contract.

Key Responsibilities:
Enable change in the organisation by understanding business and project objectives, defining requirements and supporting the identification of solutions that deliver value to stakeholders.
Capture, validate and document business and system requirements to ensure they are in line with key strategic principles.
To build and maintain a positive working relationship with stakeholders and 3rd party suppliers across multiple franchises and functions.

Skills & Experience:
Experience working in a similar role is essential.
Professional qualification would be advantageous.

Hours & Benefits:
Market rate salary.
Full time, business hours.

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