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Job Purpose:
Senior Finance Administrator required to join a well established Financial Services Provider. The role requires the management of a portfolio of multi-jurisdictional companies and trusts and undertaking a variety of administrative tasks.

Key Responsibilities:
To assist with day-to-day and year-end finances and the production of responsibility invoices.
To assist in projects as and when necessary e.g. integration of acquisitions from a finance prospective.
Assist the management team with weekly and month end reporting.
Liaise with clients and internal members of staff with the distribution of final fees in a timely manner.
Provide assistance and supporting documentation to auditors.
Manage and maintain our filing (scanning and linking documents online).
Ensure compliance with company standards, policies and procedures.
Be willing to travel off island as and when required to do so.

Skills & Experience:
Minimum of 3 years experience in a similar role.
To hold or be working towards a professional qualification is desirable.
Extensive regulatory and compliance understanding.
Have excellent organisational and communication skills.

Hours & Benefits:
Full time, competitive salary and benefits.

Job Purpose:
Treasury/FX professional required to join an expanding Financial Services Group on the isle of Man. This is a new position as Treasury Manager, designed to support the operational delivery of client services with a focus on cash management, foreign exchange, daily rate setting, confirmation matching, authorisation of payments, managing external relationships and general administration.

Key Responsibilities:

Cash Management
Daily cash management, including placing money market deposits, preparation of payments for deals and monthly reporting.

Foreign Exchange
Placing of same day foreign exchange deals on behalf of clients by authorised persons.
Entries on Bridge/Pulse systems.
Deals placed with approved counterparties / banks.
Prepare payment instructions for payments team.
Managing liquidity.
Rolling/placing new hedges or monthly swaps.
Daily Rate Setting & Confirmation Matching.
Compile & distribute.
CLMA interest rate tier notifications.
Confirmation matching of foreign exchange and money market deals.

Skills & Experience:
Significant treasury/fx experience in a similar regulated environment.
Valid and valuable stakeholder experience both internally and externally.
Used to working to tight deadlines.
Hold a relevant related professional qualification, ACI Dealing Certificate.

Hours & Benefits:
Market rate salary and comprehensive benefits.

Job Purpose:
Credit underwriter require to join a financial, services organisation, reporting to the Credit Manager you will analyse and assess credit proposals received from brokers or clients directly.

Key Responsibilities:
Assess applications received for loans and approve loans that meet the Banks agreed lending criteria in accordance with their mandated authority.
Assess applications received for loans and recommend to the Credit Manager or the Credit Committee those which meet the Bank's lending criteria but are outside their mandated authority.
Communicate and liaise verbally and in writing between customers and staff, and interpret and respond clearly and effectively to spoken requests over the phone or in person.
Accurately maintain all related systems, files and Data.
Ensure all relevant Regulations and Polices are adhered to when assessing any proposal.

Skills & Experience:
A minimum of 3 years experience working in a credit role within the financial services industry.
An understanding of the relevant UK & IOM Regulatory requirements relating to the provision of credit facilities in these jurisdictions.
Excellent interpersonal and communication skills are essential as this role will involve influencing at all levels.
Good working knowledge of Microsoft Office packages.

Hours & Benefits:
Business hours.
Salary dependent on experience.

Job Purpose:
Senior Onboarding Analyst required to join the Data Operations team of a global banking organisation. The role holder will be accountable for applying extensive and comprehensive knowledge of complex processes to Relationship Managers, Clients and Projects as well as exception management, issue resolution and dealing with 3rd party vendors.

Key Responsibilities:
Ensure policy and procedure standards are applied across all aspects of static data activity and ensuring the accuracy and completeness of all data.
Ability to clearly communicate your findings and proposals to colleagues and Senior Management, especially in situations involving non adherence to policy and procedures.
Completing various data analysis on complaints and queries from internal clients, in order to improve quality and propose procedure changes.
Work closely with both the onshore and offshore teams and will use all opportunities to raise levels of awareness and competence of the many processes within the relevant business areas.
Support and develop people to deliver outstanding customer focused service, ensuring that all areas are focused on quality and quantity in equal focus & adhering to agreed policies, procedures and customer practices.
Contribute and challenge to improve performance along with the ability to communicate with peers and senior members of the team.

Skills & Experience:
A minimum of 3 years previous experience gained within financial services, ideally within an Operations environment.
Able to build and maintain effective internal relationships, with a focus on innovation and continuous improvement and development in all areas of work.
Strong influencing and communication skills.
Excellent command, both written and verbal, of the English language and will have a strong knowledge of Microsoft Office (especially Word, Excel and PowerPoint)

Hours & Benefits:
Business hours.
Market salary and Company benefits.

Job Purpose:
Communications Specialist with a number of years marketing or communications experience, is sought by a leading Life Assurance Company. The role requires working closely with senior stakeholders in an autonomous position, assisting in the creation and implementation of an internal and external communications plan.

Key Responsibilities:
Working closely with the Head of Communications (based in another jurisdiction), to create and implement an internal and external communications plan.
Supporting the development and implementation of the communications strategy.
Plan, edit and write content for a variety of internal communications channels, ensuring adherence to all branding guidelines, in an effective, timely, consistent and engaging manner.
Gathering insights and measuring the effectiveness of communication activities.
Supporting the Head of Communications in the delivery and management of all local PR and sponsorship.

Skills & Experience:
At least 2-3 years proven work experience in marketing or communications, or a role involving creative writing.
Excellent writing, editing and proof-reading skills.
Able to work autonomously in a standalone role on the Isle of Man, but also as part of a wider team.
Positive and enthusiastic approach, with excellent interpersonal skills; used to engaging and working at all levels, particularly with key senior stakeholders.
Able to work with confidentiality and discretion.
Good Insurance industry knowledge would be advantageous, but not essential.

Hours & Benefits:
Full time, highly competitive salary and benefits package, including on site car-parking (Douglas area).

Job Purpose:
Data Analyst required to join a leading Contractor Services Organisation on a permanent basis.

Key Responsibilities:
Proactively analyse all business areas and provide suggestions for improvement, efficiencies and profit enhancement.
Production of regular sales, operations & finance reports.
Work closely with the finance team and directors to ensure monthly reporting reconciles to the monthly management accounts.
Provide ad-hoc reporting and analysis as agreed with management.
Support business process and systems development projects.
Introduction of internal controls per department based on agreed specified KPI's and review and analysis of any unforeseen movement.

Skills & Experience:
Previous experience in a similar business analyst role is essential.
In-depth knowledge of Microsoft Office Applications.
Good problem solving and data analysis skills in order to resolve issues quickly and effectively.
Ability to meet individual targets and goals with accurate results.

Hours & Benefits:
Competitive rate of pay, full time business hours.

Job Purpose:
IT Developer required to join an expanding Financial Services Group, working in the IT Development Team to help deliver projects within Online Services, Data Integration and Reporting & Data Feeds.

Key Responsibilities:
Creation and development of our client facing platforms and increasing the range of services offered.
Query and transformation of data to integrate the online services and internal operational applications.
Creation and production of internal and external reports and feeds from the core data.

Skills & Experience:
IT Development experience covering;
Data Integration: SQL Server/MySQL databases, ETL projects
Software Development: coding skills e.g. PHP, Java, SQL
Business Analysis: financial transactions, client requirements
High level of interest in IT solutions, both current and future.
Intelligent, innovative and questioning to always find the best solution.
Accurate, with an eye for detail and delivers quality.

Hours & Benefits:
Market rate salary and comprehensive benefits.


Job Purpose:
Experienced Banking professional required to join an International Bank on a permanent basis within a Global Standards Support Case Manager role. The role holder will be responsible for providing high quality support and decision making across a range of Global Standards and Financial Crime Compliance (FCC) related activities. The role holder will also be responsible for ensuring that transactions are processed accurately and that transactions are passed without defects. This involves processing remediation activity relating to Customer Due Diligence (CDD) and know your customer (KYC) checks. The job holder will be required to process instructions to amend, cancel or close existing products or services and, or the administration of products.

Key Responsibilities:
Know Your Customer (KYC) checks, report writing together with research and discussions with other departments to ensure that both the business and the programme are well engaged and informed.
Ensure a smooth customer journey by providing a high quality service at first point of call to achieve maximum customer satisfaction.
Manage complex cases efficiently whilst maintaining quality and compliance.
Protect the Bank, being a part of Global Standards Investigation.
Weekly reporting of management information relating to cases undertaken by the team.
Support the Onboarding Officers in the delivery of a first class end to end on-boarding experience by ensuring the correct policy and procedures are followed, correct and applicable documentation obtained and recorded correctly on the Bank's client database.
Ensure the new to bank client on-boarding and existing client CDD processes are undertaken within the defined SLAs, ensuring any risks to the timescales are escalated to the Team Leader and Relationship Manager.
Liaise and work with other areas of the Bank to ensure the best possible experience and outcomes for the clients, employees and the Bank.

Skills & Experience:
Experience working in relevant environments, i.e. Client Onboarding KYC, CDD processes is desirable but not essential.
Experience working in relevant market, context, i.e. Commercial, Corporate Banking is desirable but not essential.
Past working experience in a relevant role, i.e. Onboarding clients & financial crime compliance is desirable but not essential.
Contributed productively to team objectives, sometimes supporting and sometimes leading activities to achieve shared goals.
A comprehensive understanding of risk management and proven experience of ensuring own, others' compliance with relevant regulatory processes.

Hours & Benefits:
Competitive salary and benefits package, structured working pattern- core business hours, based in central Douglas.


Job Purpose:
System Support Analyst required to join an expanding IT team within an international Life Assurance company. The successful candidate will play a key role in the provision of Application Support for internal & external customers, focussing on delivering an exceptional standard of support and problem resolution services to customers.

Key Responsibilities:
Provide 1st line support on all logs raised through the Customer Service Desk, ensuring logs are responded to in a timely manner.
Create, own and maintain documented procedures to aid System Support Team functions/responsibilities.
Take responsibility and ownership to achieve resolution.
Prioritises and diagnoses incidents according to agreed procedures.
Investigates causes of incidents and seeks resolution.
Escalates unresolved incidents.
Facilitates recovery, following resolution of incidents.
Meet agreed service levels.

Skills & Experience:
Minimum of 2 years' experience of working within an IT customer services environment preferably within financial services.
Excellent communication skills.
Flexible and can take account of new information, changed circumstances and/or business requirements, and modifies response to a problem or situation accordingly.
Excellent problem solving skills.
Self-sufficient - requires the minimum of supervision.

Hours & Benefits:
Business hours with market rate salary& company benefits.

Job Purpose:
Aviation Administrator, with around 3 years Fiduciary Services administration experience ideally including Aviation work, required to work as part of an established and growing team. Responsibilities will be diverse, from general company administration through to aircraft importations and VAT applications and returns.

Key Responsibilities:
General company administration, including the preparation of minutes and review of company agreements.
Maintenance of company statutory requirements, with greater involvement with client and intermediary liaison as role responsibilities increase.
Assisting with aircraft importations and liaising with IOM Government Customs & Excise.
Assisting with VAT applications and returns.
Ensuring that records remain compliant with relevant regulatory authorities.
Open and maintain bank accounts, creating and verifying payments in accordance with procedures.
Prepare and issue company invoices.

Skills & Experience:
Ideally 3 years experience working within Corporate Services Administration and preferably Aviation Administration.
Understanding and experience of Corporate Administration, including an understanding of Isle of Man Company filing and return requirements.
Positive and enthusiastic approach to learning and further developing specific experience with aviation companies.
Professional and friendly manner, used to work both independently but also as part of a team, enjoying liaising with clients and intermediaries.
Bookkeeping experience would be advantageous.
Keen to commence and complete a relevant professional qualification e.g. ICSA.

Hours & Benefits:
9am - 5pm plus benefits, including study support.

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