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Job Purpose:
Advisor Services Administrator required to join a leading International Life Assurance Organisation for an initial 6 month temporary contract. The role will be responsible for undertaking administrative duties and also communicating effectively with clients, third parties and colleagues to resolve various queries.

Key Responsibilities:
Responsible for the completion of administrative tasks in line with group values, service standards, procedures, compliance guidelines, industry regulations and within cost and efficiency parameters.
Liaise with relevant parties via telephone, letter or email and provide information as requested internally and externally.
Administration of commission and Adviser related queries, including updates and general enquiries from Advisers.
Support any business projects and initiatives as required.

Skills & Experience:
Minimum 5 GCSE's Grade C or above including Maths and English.
Previous experience within a similar role within the Financial Services Industry and with good Anti-Money Laundering knowledge is desirable.
Strong communication skills and ability to work well both within a team and using your own initiative.

Hours & Benefits:
Full time business hours, initial 6 month temporary contract, competitive salary.


Job Purpose:
Sales Administrator required to join a growing Payroll Solutions company in central Douglas. The primary responsibility of the role is to input data on to the new company database in order to assist with generation of sales and new business and build relationships with new, existing and potential clients.

Key Responsibilities:
Inputting data onto new company database in order to generate reports.
Understand the purpose and workings of the database.
Using the database and social media to assist with business development, sales and attracting new business.
Liaising with new, existing and potential clients in a professional and friendly manner.

Skills & Experience:
Strong computer skills, especially using Microsoft Excel and other database systems, also familiar with social media.
Previous experience in a similar role, sales experience would be desirable.
Excellent customer service and communication skills.

Hours & Benefits:
Market rate salary, full time business hours 8.30am to 4.30pm, initial temporary contract with possibility of being made permanent.

Job Purpose:
Investment Administrator required to join an International Life Assurance organisation on an initial 6 month contract basis, to work as part of the Investment Operations team, responsible for trade placement, settlement and servicing of assets on behalf of Portfolio Bond Customers. The role holder will be required to accurately and efficiently support a number of key investment operation activities, contributing to the departments adherence of policy and reporting obligations.

Key Responsibilities:
To support the stock reconciliation process for both Custodian and Fund Manager positions.
Accurately maintain the securities universe with external data vendors and on internal systems.
To perform daily reviews of price movements to ensure asset valuation accuracy.
To process daily new and amended Corporate Action events.
To assist the various Investment functions with allocation of cash payments and receipts as required.
Regular input of asset positions held within Discretionary Fund Manager portfolios, to provide a full look-through of external account holdings.
Handling of investment related queries raised by customers, brokers, stockbrokers, custodian and fund managers.

Skills & Experience:
Basic understanding of Investments.
Fully competent with Microsoft packages and experience using Rhymesight preferable.
Bloomberg and Citibank knowledge advantageous.
High degree of accuracy and attention to detail.
Ability to work under pressure to meet strict deadlines.
Highly analytical/numerate with strong problem solving skills.
Excellent written and verbal communication skills.
Ability to prioritise and manage time effectively.
Ability to work effectively as part of a team.

Hours & Benefits:
Excellent rates of pay- market competitive, structured working pattern, parking on site.

Job Purpose:
Temporary Banking Administrator required to join an International Bank for an initial 2 month period. This role will be responsible for carrying out a range of data entry/processing or customer service duties, in order to deliver a quality service to customers in line with agreed service standards.

Key Responsibilities:
Perform data entry, processing and customer service duties, ensuring that the work is completed accurately.
Adhere to all specified Bank processes, procedures, standards and relevant external regulations.
Respond to a range of enquiries, clarifying customers understanding of the information being given.
When required support line management with the implementation of changes in own work area.

Skills & Experience:
Minimum of 5 GCSE's grade C or above.
Previous experience working in financial services is desirable.
Must have strong attention to detail and excellent communication skills.

Hours & Benefits:
Business hours, market rate salary, initial 2 month temporary contract.

Job Purpose:
An Administrator is required to join the EMC (Externally Managed Custodian) department of an International Wealth Management organisation based in central Douglas. Initially on a 6 month contract. The successful applicant will manage all necessary processes to ensure the completion of the quarterly EMC valuation process.

Key Responsibilities:
Liaise with external custodians and account managers to set up new external managed accounts.
Accurately calculate payment to, or request money from, external managers.
Assist with reconciliations and data cleansing activities.
Deal with ad-hoc correspondence and queries from EMCs, financial advisers, and sales branches as required.

Skills & Experience:
Minimum of 5 GCSEs at grade C or above, including English and Maths.
1 year's previous experience within the finance or Life Assurance industry.
Good knowledge of MS Office applications, including Word, Excel, and Outlook.
Excellent written and verbal communication skills, with a good telephone manner.
Good planning and organisational skills.

Hours & Benefits:
Full time business hours (35 hour working week); competitive salary; full company benefits package.

Job Purpose:
Financial Services Professional required to join an established Investment and Fund Management Group on an initial contract basis as part of the Client Broker Services Team.

Key Responsibilities:
Submit instructions to invest, switch and withdraw to from and between funds.
Service requests such as change of name, address and deceased administration.
Making and receiving of payments.

Skills & Experience:
Prior experience of processing financial services transactions.
A background in shareholder services would be highly desirable.
Financial Services background is essential.

Hours & Benefits:
Competitive rates of pay, structured working pattern- core business hours, based in central Douglas.

Job Purpose:
Operations Analyst required to join an International Bank on an initial contract basis. The role holder will be responsible for providing strong productivity, accuracy and subject matter expertise within the Operations Teams supporting India, IOM, Jersey and Guernsey for core BAU activities and projects that benefit from on site expertise and involvement in the change agenda. Developing junior and new staff to deliver outstanding customer focused service, ensuring that all areas are focused on quality and quantity in equal focus & adhering to agreed policies, procedures and risk and governance practices.

Key Responsibilities:
The role holder will be required to undertake pro-active workflow management to ensure that all cases are completed, according to service level agreements, without unnecessary delays, and are dealt with in priority order to achieve individual and team targets.
All KPI measures must be met / exceeded to evidence contribution to the end to end processing within agreed service levels.
Clearly communicate and issues findings and proposals to colleagues, especially in situations where non-compliance or deviation from Policy is encountered.

Skills & Experience:
Previous experience in a similar role within Banking is highly desirable.
KYC, CDD and Quality Assurance knowledge.
Ability to work within a team in line with project targets.

Hours & Benefits:
Structured working pattern-core business hours, competitive rates of pay, Douglas based.

Job Purpose:
Operations Analyst to required to join the Court Order Team of an International Bank on an initial contract basis to focus on financial crime related tasks.

Key Responsibilities:
Ensure all work is conducted in accordance with policies and as directed.
Responsibility must be taken to ensure the accuracy and completeness of all client instructions and data they encounter and that no substantive data integrity issues are found and all due diligence and sanction concerns are to be escalated swiftly via the correct channels.
Work with key internal clients across Offshore, Global Premier and Wealth and include direct colleague engagement and stakeholder management in both the Front Office and Operations.
Ensure that all activities and duties are carried out in full compliance with regulatory requirements, Enterprise Wide Risk Management Framework and internal Policies and Policy Standards.

Skills & Experience:
Must be flexible and professional with strong interpersonal skills and a focus on succeeding and have the ability to work accurately to deadlines and committed to proactively seeking new and innovative customer and company focused solutions. Contribute and challenge within a team / area to improve performance, along with the ability to communicate with peers and contribute positively to the organisational culture and will have the ability to work on their own initiative demonstrating an understanding of valuing the importance of meeting and exceeding customer expectations.
Previous experience in a Financial Crime role is highly desirable.
KYC, CDD experience.

Hours & Benefits:
Structured working pattern-core business hours, competitive rates of pay, Douglas based.

Job Purpose:
Excellent long term contract opportunity within an International Life Assurance Organisation. Our client is seeking two experienced financial service professionals ideally a qualified Accountant/qualified by experience with a proven track record of the delivery of control improvements and improving efficiency within a finance department.

Key Responsibilities:
To support delivery of control improvements, increased efficiency and specific requirements across Finance.
Deliver work packages as part of the Finance improvement programme.
Work across Finance to ensure that control and process improvements are delivered. For specific issues perform analysis to understand the requirements and potential issues, propose the way forward and after approval take forward the requisite actions.
Skills & Experience:
Qualified accountant or alternatively able to demonstrate several years' experience in a similar role.
Experience of successfully delivering change within Finance for a financial services business.
Knowledge of JDE GL would be advantageous.
Previous experience of working in a business with overseas branches and multiple regulators is highly desirable.

Hours & Benefits:
Competitive rates of pay, structured working pattern- core business hours, parking on site.

Job Purpose:
Data Operations Analyst required to join the Operations Team of a leading International Bank on an initial contract basis.

Key Responsibilities:
Client on boarding and account servicing processes such as account opening, closing, data amendments and other banking activities.
On boarding clients onto online banking platform, distribution of new client advices, completing various data analysis on complaints and queries from internal clients.
Ensure all account servicing documents are completed in an accurate and consistent manner and policies are adhered to.
Build and maintain professional relationships with colleagues and liaise in other areas of the business.

Skills & Experience:
Previous financial services experience is essential.
Knowledge and experience working with KYC and CCD requirements.
Excellent communication skills, both written and verbal.

Hours & Benefits:
Competitive rates of pay, full time working pattern, based in central Douglas.
Full time, business hours.

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