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Job Purpose:
Administrator required to join the Office Services Department of an International Life Assurance Organisation on an initial 3 month contract.

Key Responsibilities:
Handling and administration of all incoming post, outgoing post, couriers, and faxes.
Identification and coding of documents for Workflow.
Responsible for prepping, scanning and indexing new business applications and all post issue related paper documentation/emails and faxes.
Responsible for filing and scanning archive workloads.
Query management.
Responsible for sorting, distributing, collating and updating the work flow system.
Enveloping a wide range of documents to be posted or couriered to Financial Advisors and clients.

Skills & Experience:
Previous administrative experience is preferred.
Previous knowledge of and experience working within a Financial Services environment is highly desirable.
Proficient user of all Microsoft Office programs.
A minimum of 5 GCSE's including Maths and English at grade C and above.

Hours & Benefits:
Structured working pattern- core business hours, competitive rates of pay, parking onsite.

Job Purpose:

Senior Onboarding Analyst required to join an International Bank on an initial contract basis.

Key Responsibilities:
Responsible for dealing with a wide range of service requests from customers worldwide.
Undertaking the on boarding process for new customers.
Troubleshooting and resolving any queries/issues that occur during the onboarding process.
The role holder will be a main point of contact within the Onboarding teams and will be responsible for completing Onboarding and KYC Remediation Risk Acceptance, Complex Queries, Client Contact and Quality assurance checks.
The role holder will be responsible for driving up the quality in conjunction with the outsourced and retained Due Diligence teams.
The role holder will administer procedural requirements and will have input into the Client Due Diligence policy and procedure development.

Skills & Experience:
Previous financial service experience in a similar role within financial services is essential.
Previous banking experience is highly desirable.
Extensive KYC/CDD/AML knowledge and experience.
A minimum of 5 GCSE grades A*-C including Maths and English.

Hours & Benefits:
Structured working pattern- core business hours, based in central Douglas, Salary dependent on experience.

Job Purpose:
Operations Analyst required for 6 month contract within leading International Bank. The role holder will conduct due diligence checks as required and in accordance with Policies.

Key Responsibilities:
Processing client data ensuring the highest level of accuracy.

Conducting checks utilising a variety of systems.

Investigating issues and resolving with the client.

Skills & Experience:
Previous experience within Financial Services.

Understanding of KYC and CDD requirements.

5 GCSE s grade A-C.

Hours & Benefits:
Excellent hourly rate, working business hours, based in central Douglas.

Job Purpose:
Internal Audit Manager required to join a global LSE listed company, to oversee the organisations risk management, governance and internal control processes.

Key Responsibilities:
To support and be committed to the continued development and implementation of corporate strategies and policies, as they relate to the organisational agenda generally and specifically in relation to risk management & internal control, quality assurance, corporate governance and probity.
Provide unbiased and objective assurance to management that all key risks are being managed effectively.
Provide the Group and subsidiary Audit and Risk Committees with independent and objective assurance on the adequacy, effectiveness and quality of risk management, governance and internal control frameworks.
Identify potential areas of control weakness and communicate these to management and agree and monitor remedial actions to delivery.
Assist Management in the development of the control framework and mitigating identified weaknesses.
Develop and execute an annual Group internal audit plan to ensure that all of the internal business processes, procedures and controls are reviewed and assessed in order to provide assurance on their effectiveness.


Skills & Experience:
Minimum 5 years' experience gained in an internal audit or equivalent role.
Hold a recognised Internal Audit qualification (preferable PIIA, CIA or higher).
Minimum 5 years' experience gained in the financial industry.

Hours & Benefits:
Competitive salary and comprehensive benefits.

Job Purpose:
International Product Specialist required to join an international wealth management group. This is a strategic role contributing to the regional product strategies ensuring products continue to satisfy clients, regulation and the growth of the business.

Key Responsibilities:
Responsible for assisting with the creation of product governance regime and then ongoing adherence to that regime. Your role will include the completion of product reviews (in line with internal governance procedures and regulatory requirements).
Scope of your role will include investigative work (e.g. exploring the needs of new potential target markets, creating business cases etc.) and working collaboratively with colleagues in technical, marketing and distribution functions.
You will be responsible for providing the required assistance for the design, launch and maintenance of products/product functionality/tools, working with colleagues in Pricing, Illustrations, Distribution, Technical, SD&IT and Marketing.
The role will include the drafting of product specifications, product approval documents and business readiness plans.
It is paramount that you maintain excellent working relationships with colleagues in Product, Operations, SD&IT, Distribution, Marketing, Technical and Compliance.
As a member of the Product team you will be responsible for carrying out product-related tasks required to support the needs of colleagues in Distribution, Marketing, Compliance, Finance etc. (e.g. assistance with the use and understanding products and Wealth Interactive tools)


Skills & Experience:
Must be proficient in the design and development of insurance-based products in the cross-border life market (e.g. portfolio bonds).
Good understanding of the financial planning needs of expats and locals and how products/product applications may meet those needs.
Good knowledge of cross border life insurance market, including the competitive landscape, key distribution channels and the needs of distributors.

Hours & Benefits:
Excellent benefits package and competitive salary.

Job Purpose:
Data Operations Analyst required to join the Operations Team at a leading international bank.

Key Responsibilities:
Client on boarding and account servicing processes such as account opening, closing, data amendments and other banking activities.
On boarding clients onto online banking platform, distribution of new client advices, completing various data analysis on complaints and queries from internal clients.
Ensure all account servicing documents are completed in an accurate and consistent manner and policies are adhered to.
Build and maintain professional relationships with colleagues and liaise in other areas of the business.

Skills & Experience:
Previous financial services experience is essential
Knowledge and experience working with KYC and CCD requirements.
Excellent communication skills, both written and verbal.

Hours & Benefits:
Competitive salary and benefits package.
Full time, business hours.

Business Systems Support Administrator

Job Purpose:
The Business Systems Support Administrator will assist with system support for existing and new users, providing project support as needed including the preparation of reports and other statistical information.

Key Responsibilities:
Assisting with support matters across the global business, relating to Microsoft Dynamics Nav.
Working with existing and new users to understand the core system.
Building relationships with Key stakeholders, working on projects and preparing plans, reports and statistical information.

Skills & Experience:
Excellent oral and written communication skills.
Strong system understanding and attention to detail.
Previous experience of Microsoft Dynamics / Touchstone NAV, would be advantageous.
Applicants should be prepared to travel to other group offices and conduct training to groups of staff.
It would be helpful to have previous experience within financial services and with projects.

Hours & Benefits:
Full time, Competitive salary and benefits package.

Job Purpose:
Pensions Administrator required to join an expanding pensions team of a Chartered Accountants /Business Consultants.

Key Responsibilities:
Deal with a range of administration tasks in respect of group occupational pension schemes, Small Self Administered Pension Schemes (SSAS) and Self Invested Personal Pensions (SIPP), including Qualifying Recognised Overseas Pension Schemes (QROPS).
Benefit calculations.
Contribution processing.
Unit price calculations.
Scheme valuations.
Production of annual benefit statements.

Skills & Experience:
1-2 years previous experience within a local pension company.
Experience in dealing with domestic and international pension schemes.

Hours & Benefits:
Office Hours.
Salary dependant on experience.

Job Purpose:
Essential banker required to join an international banking organisation to deliver a first class experience to clients.

Key Responsibilities:
Providing a first-class experience for all of our customers.
Demonstrating ownership of all queries and acting as the first point of contact for customers day-to-day banking requirements, using various communication methods.
Proactively educating customers on the features and benefits of the international proposition, and managing customers throughout the process.
Acting on customer prompts.

Skills & Experience:
Experience in providing excellent customer service, preferably within the financial services industry however we will also consider applications from other customer centric industries.
Adaptability in your approach and attitude, with the ability to work calmly and constructively under pressure.
A commitment to providing a world-class service and driving our dedication to the client experience, with the ability to build strong and trusted relationships.
An understanding of the importance of meeting and exceeding client expectations.
Hours & Benefits:
Shift pattern: 35 hours per week between 7am and 8pm Monday - Friday, with occasional weekends.
Range of benefits offered that include a competitive salary.

Job Purpose:
To support the Project or Programme through co-ordination and administration of key activities including planning, budget management, application of controls, reporting and configuration management. To take responsibility for key result areas such as progress monitoring and reporting.

Key Responsibilities:
Support in the creation of, and help maintain, detailed Project Plans under the guidance of the Project or Programme Manager.
Ensure the Project Plan is maintained in relation to progress achieved and alert the Project or Programme Manager to actual or forecast deviations.
Support in the prioritisation and sequencing of work to ensure the project runs smoothly with due consideration for the constraints of time, cost, quality and risk.
Assist the Project/Programme Manager in the ongoing identification and management of dependencies both within the Project or Programme and in the wider Change portfolio
Assist the Project/Programme Manager in budget maintenance, tracking actuals versus forecast and monitoring variances. Ensure appropriate use of financial tools to track spend.
Assist the Project/Programme Manager in the application and maintenance of project controls including risk and issue management, change requests, configuration management, decision and action log maintenance.
Assist the Project/Programme Manager to build knowledge and capability in Strategy and Change through Lessons Learnt maintenance and knowledge sharing activities.
Help to ensure that the correct process is followed in relation to project controls in line with the current Project Methodology, highlighting any deviations to the Project/Programme Manager for remediation.

Skills & Experience:
1-2 years relevant business experience in a PMO environment is desirable.
Excellent organisational and administrative skills.
Good facilitation and presentation skills.
Good written and verbal communication skills and stakeholder management skills.
Experience of the Finance industry is advantageous.

Hours & Benefits:
Market competitive rates of pay, structured working pattern- core business hours, parking on site.

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