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Job Purpose:
An Administrator is required to join the Existing Business department of an international Life Assurance provider based at the Isle of Man Business Park. Joining in a permanent capacity, the role holder will process all account servicing items within agreed timescales.

Key Responsibilities:
Ensure that all Trust, Trust amendment, standard assignment, and fund advisor requests are processed to a level of 98.5% accuracy and above.
Process all change of broker and client change of address requests.
Ensure service levels are maintained by processing oldest work items as a priority each day.
Adhere to all AML and third party payment guidelines.
Provide a work position at close of play each day.

Skills & Experience:
Study towards the attainment of FA1 is desirable but not mandatory.
Minimum of 5 GCSEs (inc. English & Maths) at Grade C or above.
Previous experience within Life Assurance would be highly advantageous.
Able to maintain high level of accuracy to avoid any cost to the company through errors.
Excellent written and verbal communication skills.

Hours & Benefits:
Full time business hours; market rate salary commensurate with skills and experience; full company benefits package.

Job Purpose:
An Administrator is required to join the Claims department of an international Life Assurance provider based at the Isle of Man Business Park. Joining in a permanent capacity, the role holder will process all account claims and withdrawal transactions within agreed timescales.

Key Responsibilities:
Ensure all AML and third-party payment guidelines are adhered to.
Process all claims transactions with 100% accuracy.
Ensure all dealing instructions are properly authorised and passed to the Dealing department within the agreed daily deadline.
Log all post received appropriately to company systems.
Assist with account reconciliations where necessary.

Skills & Experience:
Minimum of 5 GCSEs (inc. English & Maths) at Grade C or above.
Previous experience within Life Assurance would be highly advantageous.
Excellent written and verbal communication skills.

Hours & Benefits:
Full time business hours; market rate salary commensurate with skills and experience; full company benefits package.

  • Highly Competitve
Job Purpose:
Java Developer required to join a growing and well established E-Gaming Group on the Isle of Man in a permanent capacity as a Backend Python Developer. You will be responsible for managing the interchange of data between the server and the users. Your primary focus will be development of all server-side logic, definition and maintenance of the central database, and ensuring high performance and responsiveness to requests from the front-end.

Key Responsibilities:
You will be responsible for server-side web application logic and integration of the work front-end web developers do. Back-end developers usually write web services and APIs used by front-end developers and mobile application developers.
Own and maintain site bug queue.
Implement and update third-party tracking pixels.
Identify optimisation points and best practices that focus on client side, server side and integration layer performance.
Lead in the entire product lifecycle, from initial explorations through final implementation deliverables such as use cases, task flows, detailed mock-ups for development, and QA
Source control processes & tools (Git, Perforce, Subversion, code branching) is a plus.
Maintain existing eCommerce applications to meet the ever-evolving demands of the business.
Ensure technical integrity and quality control consistency throughout a projects life-cycle.
Integration of front-end element created by front-end developers.
Performs technical analyses for development of new features.
Develops new and maintains existing applications.
Prototyped and created code reviews.
Worked closely with Designers, Customer Support and QA to develop suite of web tools for internal and external users.
Work closely with product managers, to understand software requirements.
Interact regularly with managers, clients to field queries and questions.
Integration of front-end element created by front-end developers.
Knowledge of Mobile web development or cloud app development.
Integration of user-facing elements developed by a front-end developers with server-side logic.
Integrating 3rd Parties API's in to our systems.
Using an internal management API.
Building reusable code and libraries for future use.
Optimization of the application for maximum speed and scalability.

Skills & Experience:
A degree in Computer Science, a related Engineering discipline, or equivalent experience
Basic understanding of front-end technologies and platforms, such as JavaScript, HTML5, and CSS3.
Good understanding of server-side CSS pre-processors.
User authentication and authorization between multiple systems, servers, and environments.
Integration of multiple data sources and databases into one system.
Management of hosting environment, including database administration and scaling an application to support load changes.
Experience with web technologies, JavaScript, JQuery, HTML5, CSS, LESS, ecommerce, enterprise application integration, security, performance & scalability.
Experience with agile SCRUM development methodologies.
Experience working in high-volume user environments where scalability is a primary concern.
Experience working with relational databases (Oracle, SQL Server).
Knowledge of XML/XSL/XSD.
Understanding differences between multiple delivery platforms such as mobile vs desktop, and optimizing output to match the specific platform.
Creating database schemas that represent and support business processes.
Implementing automated testing platforms and unit tests.
Proficient knowledge of a back-end programming language.
Proficient understanding of code versioning tools, such as Git.
Understanding of “session management” in a distributed server environment.

Hours & Benefits:
Highly competitive salary and comprehensive benefits including car parking.

  • Highly Competitive
Job Purpose:
Java Developer required to join a growing and well established E-Gaming Group on the Isle of Man in a permanent capacity as a Front End React Native Developer. This is an exciting opportunity to be part of a newly established team to enhance and develop the front end customer experience. As a Frontend Engineer, you will play a pivotal role in the product development cycle by contributing new features and optimisations to the architecture, tools and development workflow of the React based UI Framework that powers the Casino web, desktop and mobile experiences.

Key Responsibilities:
Become familiar with the existing Casino browser-client technology stack.
Work effectively with the Browser Clients Team and others to build high quality Casino client experiences.
Contribute to architectural, design, and process discussions involving the technological choices involved in building Casino browser-based clients.
You'll identify and uphold frontend engineering best practices.
Providing accurate timing estimates on work.
Contributing to documentation (instructional, pitch and technical specification).
Maintaining a high awareness of industry issues and trends, particularly regarding accessibility, usability, and emerging technologies, and keep team members informed as appropriate, with a view to incorporating these in future projects and staying ahead of the market and position yourself and the company as a digital specialist.
Constantly seeking to develop yourself by learning new technologies and keeping abreast of your markets developments.

Skills & Experience:
A degree in Computer Science, a related Engineering discipline, or equivalent experience.
2+ years experience working on large scale JavaScript applications.
Experience shipping multiple applications using React.js.
Experience working with bundling tools like Webpack.
A good understanding of CSS.
Experience working with version control systems such as Git.
Some experience in AJAX techniques.
Excellent knowledge of HTML5, CSS & JavaScript experience.
Coding valid XHTML and CSS mark-up.
Developing cross-browser and cross-platform compatible solutions.
Experience with JQuery.
Knowledge of working with JavaScript frameworks to create rich interactive content - as many of the .js frameworks as possible.
Experience integrating with server-side code to produce dynamic pages.
Strong analytical problem-solving skills.

Hours & Benefits:
Highly competitive salary and comprehensive benefits including car parking.

Job Purpose:
Account Manager/ Director required to an expanding telecoms company for a permanent position based in Douglas, Isle of Man. You will be responsible to manage and develop a portfolio of small and medium businesses and act as their key point of contact.

Key Responsibilities:
Key point of contact for all allocated new and existing small to medium business customers to ensure the business can maximise on the sales opportunities with these customers.
Always put the customer first and provide excellent customer service to ensure that long term relationships are fostered and maintained with our business customers.
Attain a good understanding of the products and services sold by the Business Sales team.
Communicate service delivery/customer service issues back to the relevant teams to enable the business to refine products, processes and procedures.
Own the bid process and proposal creation in conjunction with the relevant wider business functions and the Bid Manager and in line with the businesses governance.
Ensure that any solutions sold, fit with our pricing structures or go through the bid review process.

Skills & Experience:
Ideally suited to a sales professional currently within an IT/Telecoms environment.
Have or acquire an excellent knowledge of the uses and application of modern communication equipment & technologies.
Good verbal and written communication skills.
Current, clean driving licence.
Be capable of accepting continual, rapid changes in services and technology.

Hours & Benefits:
Competitive salary and bonus structure with comprehensive benefits.

Job Purpose:
Robotics Developer required to join a Global Banking Organisation at an exciting time for the set up of a robotics function on the Isle of Man. This is a new permanent position working closely with the Head of Robotics to design, code, test, debug and correct programs in Robotic Process Automation development environments as well as provide support and maintenance of computer systems and programs. In addition, produce solution design specifications, and work effectively within a strict framework of Software quality assurance standards.

Key Responsibilities:
Adhere to Agile methodologies and follow Agile principles through work outputs and behaviours.
Strive to reach mature levels on the Continuum model by building own and team competence to work in a continuous delivery environment. Champion team learning and adopt suitable methodologies and practices.
Collaborate with colleagues from different disciplines in a cross-functional team to deliver against iteration targets.
Work in partnership with Business representatives (e.g. Product Owner, Product Manager) to ensure alignment and value to the customer.
Develop tier coding, business layer coding, interface development, service development and ensure creation of stored procedures, etc. as applicable for the work package / project.
Prepare test cases for unit testing purposes.
Conduct unit testing and fix detected errors. Testing can be done on own work as well as on that of other colleagues in the team.

Skills & Experience:
Broad experience in translating business and functional requirements into technical specifications and developing the programming code to create the solutions.
The design, creation, testing and documenting of new and amended programs from supplied specifications in accordance with agreed standards.

Technical competency.
Strong technical skills across the following technologies;
Java/C#
Web Harvest
Selenium
Auto-it
XPath
JSON
XML
Free Marker

Hours & Benefits:
Market rate salary and comprehensive benefits.

Job Purpose:
An experienced Life Assurance professional is required to join an international Life Assurance company based in central Douglas on an initial contract basis to undertake the role of Claims Supervisor. The role holder will oversee a team of individuals ensuring that they deliver a direct service to clients and IFAs by processing all servicing requests within specified times.

Key Responsibilities:
Monitoring team workload throughout the day.
Mentor and develop all levels of new members to the team, providing feedback to the supervisor to be used in annual review.
Check work completed by other team members.
Identify, log, investigate, and resolve complaints.
Deal with client and IFA queries over telephone, email, and fax.

Skills & Experience:
Minimum of 2 years in a Senior Claims role within Life Assurance.
Strong knowledge of MS Office applications (Word, Excel, Outlook).
Excellent planning and organisational skills.
Good understanding of KYC/AML requirements.
Excellent verbal and written communication skills, with the ability to draft letters/faxes.

Hours & Benefits:
Full time business hours from 9am-5pm (35 hour working week); very competitive salary and company benefits package.

  • Experience Dependent
Job Purpose:
A Systems Developer is sought by a leading island commercial organisation, in a permanent capacity. The successful applicant will be responsible for the design, development, and implementation of both new and existing IT applications used by the company, its subsidiaries, and customers.

Key Responsibilities:
Design, code, implement, and maintain applications, web applications and infrastructure components that will meet authorised business requirements.
Develop for multiple browsers, platforms, and devices, including smartphones and tablets.
Research, evaluate, and recommend proprietary hardware that will support application process developments.
Creation and maintenance of documentation and supporting topology information.
Provide 2nd line IT support to application users throughout the company and its subsidiaries.

Skills & Experience:
Strong understanding of PHP(CAKE), HTML5, CSS3, JavaScript; MySQL, JSON; & REST / Apache / MVC.
A working knowledge of Microsoft platforms and the open source environment (particularly Debian/Ubuntu Linux) is essential.
Good understanding of complex databases, design implications, and web concepts & services: including the ability to programmatically interact with XML data formats.
Experienced user of Adobe applications such as Photoshop, InDesign, and Illustrator.

Hours & Benefits:
Full time core business hours; salary commensurate with relevant skills and experience; company benefits package.

Job Purpose:
Permanent position as Policy Servicing Administrator, sought by international Life Assurance company, responsible for processing all client and IFA servicing requests.

Key Responsibilities:
Dealing directly with external client and IFA policy servicing enquiries.
Vetting & processing policy assignments, Trust requests, and Notices of Interest.
Checking and applying complex work items, from premium payments to policy withdrawals.

Skills & Experience:
Minimum 2 years previous experience within Life Assurance, ideally within a similar position.
Considerable experience in a customer facing administration role.
Good working knowledge of AML/KYC regulatory frameworks.
Excellent verbal and written communicator.
A minimum of 5 GCSE's at grade C or above, including English and Maths.

Hours & Benefits:
Competitive rates of pay and good company benefits, 35 hour working week, based in Douglas.

Job Purpose:
Senior Statutory Administrator required for a Trust organisation to complete administrative assignments to a consistently high standard, within agreed timescales. The post holder will have demonstrated an enthusiasm to develop their understanding of company and trust administration, offshore products, services, legislation and regulatory issues.

Key Responsibilities:
Day to day administration tasks for the submission of statutory annual returns including the necessary submissions required under the Beneficial Owners Act.
Filing of statutory forms as and when required.
Update the statutory systems for bulk changes to statutory records as and when required.
Deal with administration tasks relating to AGM/EGM of companies where required.
Assist with the administration of F registered companies.
Deal with statutory and administration tasks relating to dissolutions of entities.
Develop business like relationships with both the Client Centre and Control Room
Become an expert on KYC/CDD policies and procedures in order to ensure absolute compliance with KYC procedures in order to support the Client Centre in maintaining knowledge of the Client business.

Skills & Experience:
A minimum of 3 years experience in a similar position.
Hold either A-Level's, a degree or equivalent qualifications and have a willingness to study for a relevant professional qualification.
Good organisational and time management skills, applied to a basic knowledge of the mechanics of company and trust administration.
An ability to take responsibility for the completion of work within the engagement while staying alert to potential issues that need disclosing to the Technical Delivery Manager.
Manage own workloads and priorities and to work to specific deadlines as agreed to with the team member responsible for the client.

Hours & Benefits:
Market rate Salary and company benefits package.

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