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Job Purpose:
Multiple opportunities for experience Software Tester's to join an established and further growing Financial Group on a long term contract basis. The role holder will be responsible for ensuring that new and amended systems, configurations, packages, or services, together with any interfaces, perform as specified and that the risks associated with deployment are adequately understood and documented. The System tester plays an essential role in managing the risks associated with IT systems, which include financial and reputational risk.

Key Responsibilities:
The planning, design, management, execution and reporting of tests, using appropriate testing tools and techniques and conforming to agreed process standards and industry specific regulations.
Engineering, using and maintaining test ware (test cases, test scripts, test reports, test plans, etc.) to measure and improve the quality of the software being tested.
Defines test conditions for given requirements.
Design test cases and creates test scripts and supporting data, working to the specifications provided.
Interprets, execute and record test cases in accordance with project test plans.
Analyses and reports test activities and results. Identifies and reports issues and risks.

Skills & Experience:
A minimum of 1 years experience in a Software Tester role.
Educated to a bachelor degree level or hold a relevant professional qualification or extensive relevant experience in career history.
Good problem solving skills in order to resolve issues quickly and effectively.
Proven ability to meet individual targets and goals with accurate results.

Hours & Benefits:
Structured working pattern- core business hours, excellent rates of pay- market competitive, based in central Douglas.

Job Purpose:
An experienced IT Support Analyst required to join an established IT Solutions Provider in a permanent capacity, to act as the central point of contact for all IT related incidents and service requests.

Key Responsibilities:
Provide 1st line support to all company staff over telephone, email, and face-to-face.
Perform regular systems checks; monitoring and reporting on desktop devices.
Handling client queries via email and telephone.
Managing the help desk ticket system.
Providing Remote support, set up and maintenance.
Internal System Administration on Hosted platforms.
Remote System Administration on Client Sites.
Visiting client sites as required.
In house support and maintenance of disaster recovery suites.
Working closely with the Office Systems (Print) team.

Skills & Experience:
2 years previous experience in a similar support role.
Excellent customer service in face-to-face, telephone, or email interactions with both staff and external clients.
Working knowledge of Windows 10 and MS Office products including O365 and Exchange.

Hours & Benefits:
Based in the South of the Island, very competitive salary in line with relevant skills and experience, along with a company benefits package; full time business hours.

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