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Job Purpose:
Project Support Officer required to provide administrative support to the IT & Change department of an international professional services provider based in Douglas.

Key Responsibilities:
Assisting the Programme Managers Office (PMO) team in the production of project documentation including plans, reports and presentations.
Supporting the delivery of IT & Change board reports and committee packs.
Preparing and distributing information to stakeholders utilising Smartsheets and other management information.
Arranging meetings and taking meeting notes for review and distribution where required.
Processing of invoices including logging, tracking and chasing.
Responsibility for ensuring that the IT & Change operational budget is monitored and up to date at all times.

Skills & Experience:
Experience in operating under a formal methodology, such as PRINCE2, ISEB / ISTQB, etc.
Excellent oral and written communication skills as well as excellent presentation skills with the ability to conduct presentations to large groups.
Ability to undertake multiple complex tasks and problem solve.
Competent in using Microsoft Office products - SharePoint, Word, Excel, Outlook and PowerPoint and Smartsheets.
Prior experience in an office administrative support or secretarial role.
Knowledgeable in IT & Change work within a professional / financial environment.

Hours & Benefits:
37.5 hours per week.
Competitive salary and benefits package.

Job Purpose:
A 1st Line IT Support Officer is sought by an online sports betting organisation based in central Douglas, on a permanent basis. The successful applicant will support the Isle of Man Office and Data Centre, as well as triage tickets on the central EuroHQ Helpdesk.

Key Responsibilities:
Provide 1st Line IT support for all IOM personnel.
Support all office hardware and software.
Support IOM users of O365 and supporting services.
Manage local incidents, problems, and approved change and escalate as required to the IT Service Desk.
Periodical working from the Liverpool office will be required.

Skills & Experience:
Must have basic networking skills, including routers, switches, and TCP/IP.
Sound knowledge of PC and laptop hardware.
Ideally having commenced study towards MCP/MCSE, or aspiring to become qualified.
A full, clean driving licence.

Hours & Benefits:
Full time business hours in accordance with a 40 hour working week, with a potential further requirement to be on call for evenings, weekends and Bank Holidays as an escalation point; competitive salary and full benefits package.

  • Highly Competitive
Job Purpose:
Experienced IT Risk Manager required to join a Global Banking organisation, the role holder will reduce risks to the organisation and its clients by ensuring IT risks are identified, mitigated and reported in accordance to company policies.

Key Responsibilities:
Produce incident reports relating to Run the Bank and Change the Bank incidents caused by IT, to include detailed root cause analysis by the appropriate IT team; clear description of the business/client impact; and detailed actions to mitigate future occurrences.
Ensuring all actions are closed within agreed timeframes Breach reporting in accordance with the companies policy.
Co-ordinate and manage all risk related findings including, but not limited to those from internal audit, external audit, Quality Assurance sampling and compliance monitoring.
Day to day management of the IT Risk and Control Self Assessment, ensuring all risks and associated controls are captured and implemented.
Providing 1st line advice to management and staff on risk issues, liaising with Operations Risk, Compliance, Deputy Head Operations, and other internal stakeholders as appropriate.
Manage the IT Change Advisory Board on behalf of Head IT Development Operations, ensuring all IT changes are submitted within required timeframes; with appropriate documentation; risks have been clearly documented; and change requests follow the correct governance process.
Liaising with the Corporate Functions Business Control Unit, to ensure findings from Quality Assurance Samplings are fed back to relevant teams and appropriate actions taken to mitigate any risks identified.

Skills & Experience:
A Minimum of 3 years experience within an IT Risk position within financial services.
Competent in Providing 1st line advice to IT management and staff on risk issues, liaising with Operations Risk, Compliance, Deputy Head Operations, and other internal stakeholders as appropriate.
Ability to build effective relationships within Group IT Risk to support the enhancement of the risk culture within the organisation.

Hours & Benefits:
Full Time working hours.
Highly competitive salary and comprehensive benefits.

  • Highly Competitve
Job Purpose:
Java Developer required to join a growing and well established E-Gaming Group on the Isle of Man in a permanent capacity as a Backend Python Developer. You will be responsible for managing the interchange of data between the server and the users. Your primary focus will be development of all server-side logic, definition and maintenance of the central database, and ensuring high performance and responsiveness to requests from the front-end.

Key Responsibilities:
You will be responsible for server-side web application logic and integration of the work front-end web developers do. Back-end developers usually write web services and APIs used by front-end developers and mobile application developers.
Own and maintain site bug queue.
Implement and update third-party tracking pixels.
Identify optimisation points and best practices that focus on client side, server side and integration layer performance.
Lead in the entire product lifecycle, from initial explorations through final implementation deliverables such as use cases, task flows, detailed mock-ups for development, and QA
Source control processes & tools (Git, Perforce, Subversion, code branching) is a plus.
Maintain existing eCommerce applications to meet the ever-evolving demands of the business.
Ensure technical integrity and quality control consistency throughout a projects life-cycle.
Integration of front-end element created by front-end developers.
Performs technical analyses for development of new features.
Develops new and maintains existing applications.
Prototyped and created code reviews.
Worked closely with Designers, Customer Support and QA to develop suite of web tools for internal and external users.
Work closely with product managers, to understand software requirements.
Interact regularly with managers, clients to field queries and questions.
Integration of front-end element created by front-end developers.
Knowledge of Mobile web development or cloud app development.
Integration of user-facing elements developed by a front-end developers with server-side logic.
Integrating 3rd Parties API's in to our systems.
Using an internal management API.
Building reusable code and libraries for future use.
Optimization of the application for maximum speed and scalability.

Skills & Experience:
A degree in Computer Science, a related Engineering discipline, or equivalent experience
Basic understanding of front-end technologies and platforms, such as JavaScript, HTML5, and CSS3.
Good understanding of server-side CSS pre-processors.
User authentication and authorization between multiple systems, servers, and environments.
Integration of multiple data sources and databases into one system.
Management of hosting environment, including database administration and scaling an application to support load changes.
Experience with web technologies, JavaScript, JQuery, HTML5, CSS, LESS, ecommerce, enterprise application integration, security, performance & scalability.
Experience with agile SCRUM development methodologies.
Experience working in high-volume user environments where scalability is a primary concern.
Experience working with relational databases (Oracle, SQL Server).
Knowledge of XML/XSL/XSD.
Understanding differences between multiple delivery platforms such as mobile vs desktop, and optimizing output to match the specific platform.
Creating database schemas that represent and support business processes.
Implementing automated testing platforms and unit tests.
Proficient knowledge of a back-end programming language.
Proficient understanding of code versioning tools, such as Git.
Understanding of “session management” in a distributed server environment.

Hours & Benefits:
Highly competitive salary and comprehensive benefits including car parking.

  • Highly Competitive
Job Purpose:
Java Developer required to join a growing and well established E-Gaming Group on the Isle of Man in a permanent capacity as a Front End React Native Developer. This is an exciting opportunity to be part of a newly established team to enhance and develop the front end customer experience. As a Frontend Engineer, you will play a pivotal role in the product development cycle by contributing new features and optimisations to the architecture, tools and development workflow of the React based UI Framework that powers the Casino web, desktop and mobile experiences.

Key Responsibilities:
Become familiar with the existing Casino browser-client technology stack.
Work effectively with the Browser Clients Team and others to build high quality Casino client experiences.
Contribute to architectural, design, and process discussions involving the technological choices involved in building Casino browser-based clients.
You'll identify and uphold frontend engineering best practices.
Providing accurate timing estimates on work.
Contributing to documentation (instructional, pitch and technical specification).
Maintaining a high awareness of industry issues and trends, particularly regarding accessibility, usability, and emerging technologies, and keep team members informed as appropriate, with a view to incorporating these in future projects and staying ahead of the market and position yourself and the company as a digital specialist.
Constantly seeking to develop yourself by learning new technologies and keeping abreast of your markets developments.

Skills & Experience:
A degree in Computer Science, a related Engineering discipline, or equivalent experience.
2+ years experience working on large scale JavaScript applications.
Experience shipping multiple applications using React.js.
Experience working with bundling tools like Webpack.
A good understanding of CSS.
Experience working with version control systems such as Git.
Some experience in AJAX techniques.
Excellent knowledge of HTML5, CSS & JavaScript experience.
Coding valid XHTML and CSS mark-up.
Developing cross-browser and cross-platform compatible solutions.
Experience with JQuery.
Knowledge of working with JavaScript frameworks to create rich interactive content - as many of the .js frameworks as possible.
Experience integrating with server-side code to produce dynamic pages.
Strong analytical problem-solving skills.

Hours & Benefits:
Highly competitive salary and comprehensive benefits including car parking.

Job Purpose:
Account Manager/ Director required to an expanding telecoms company for a permanent position based in Douglas, Isle of Man. You will be responsible to manage and develop a portfolio of small and medium businesses and act as their key point of contact.

Key Responsibilities:
Key point of contact for all allocated new and existing small to medium business customers to ensure the business can maximise on the sales opportunities with these customers.
Always put the customer first and provide excellent customer service to ensure that long term relationships are fostered and maintained with our business customers.
Attain a good understanding of the products and services sold by the Business Sales team.
Communicate service delivery/customer service issues back to the relevant teams to enable the business to refine products, processes and procedures.
Own the bid process and proposal creation in conjunction with the relevant wider business functions and the Bid Manager and in line with the businesses governance.
Ensure that any solutions sold, fit with our pricing structures or go through the bid review process.

Skills & Experience:
Ideally suited to a sales professional currently within an IT/Telecoms environment.
Have or acquire an excellent knowledge of the uses and application of modern communication equipment & technologies.
Good verbal and written communication skills.
Current, clean driving licence.
Be capable of accepting continual, rapid changes in services and technology.

Hours & Benefits:
Competitive salary and bonus structure with comprehensive benefits.

Job Purpose:
Robotics Developer required to join a Global Banking Organisation at an exciting time for the set up of a robotics function on the Isle of Man. This is a new permanent position working closely with the Head of Robotics to design, code, test, debug and correct programs in Robotic Process Automation development environments as well as provide support and maintenance of computer systems and programs. In addition, produce solution design specifications, and work effectively within a strict framework of Software quality assurance standards.

Key Responsibilities:
Adhere to Agile methodologies and follow Agile principles through work outputs and behaviours.
Strive to reach mature levels on the Continuum model by building own and team competence to work in a continuous delivery environment. Champion team learning and adopt suitable methodologies and practices.
Collaborate with colleagues from different disciplines in a cross-functional team to deliver against iteration targets.
Work in partnership with Business representatives (e.g. Product Owner, Product Manager) to ensure alignment and value to the customer.
Develop tier coding, business layer coding, interface development, service development and ensure creation of stored procedures, etc. as applicable for the work package / project.
Prepare test cases for unit testing purposes.
Conduct unit testing and fix detected errors. Testing can be done on own work as well as on that of other colleagues in the team.

Skills & Experience:
Broad experience in translating business and functional requirements into technical specifications and developing the programming code to create the solutions.
The design, creation, testing and documenting of new and amended programs from supplied specifications in accordance with agreed standards.

Technical competency.
Strong technical skills across the following technologies;
Java/C#
Web Harvest
Selenium
Auto-it
XPath
JSON
XML
Free Marker

Hours & Benefits:
Market rate salary and comprehensive benefits.

  • Experience Dependent
Job Purpose:
A Systems Developer is sought by a leading island commercial organisation, in a permanent capacity. The successful applicant will be responsible for the design, development, and implementation of both new and existing IT applications used by the company, its subsidiaries, and customers.

Key Responsibilities:
Design, code, implement, and maintain applications, web applications and infrastructure components that will meet authorised business requirements.
Develop for multiple browsers, platforms, and devices, including smartphones and tablets.
Research, evaluate, and recommend proprietary hardware that will support application process developments.
Creation and maintenance of documentation and supporting topology information.
Provide 2nd line IT support to application users throughout the company and its subsidiaries.

Skills & Experience:
Strong understanding of PHP(CAKE), HTML5, CSS3, JavaScript; MySQL, JSON; & REST / Apache / MVC.
A working knowledge of Microsoft platforms and the open source environment (particularly Debian/Ubuntu Linux) is essential.
Good understanding of complex databases, design implications, and web concepts & services: including the ability to programmatically interact with XML data formats.
Experienced user of Adobe applications such as Photoshop, InDesign, and Illustrator.

Hours & Benefits:
Full time core business hours; salary commensurate with relevant skills and experience; company benefits package.

  • Highly Competitive
Job Purpose:
Permanent opportunity for an IT graduate / college leaver within a Douglas based IT provider. The role holder will support the business in delivering a high standard of technical customer service to their clients.

Key Responsibilities:
Answering initial calls from clients.
Assist in maintaining and supporting every aspect of the IT infrastructure for day to day client operations.
Visiting client premises and troubleshooting technical issues.

Skills & Experience:
A recent relevant IT qualification either a degree or BTEC.
Committed to delivering customer service to a high standard.
Strong communicator, comfortable providing extensive support for a wide range of IT applications, technologies and IT environments across all business clients.

Hours & Benefits:
Full time business hours, very competitive salary in line with experience.

Job Purpose:
IT Developer required to join an expanding Financial Services Group, working in the IT Development Team to help deliver projects within Online Services, Data Integration and Reporting & Data Feeds.

Key Responsibilities:
Creation and development of our client facing platforms and increasing the range of services offered.
Query and transformation of data to integrate the online services and internal operational applications.
Creation and production of internal and external reports and feeds from the core data.

Skills & Experience:
IT Development experience covering;
Data Integration: SQL Server/MySQL databases, ETL projects
Software Development: coding skills e.g. PHP, Java, SQL
Business Analysis: financial transactions, client requirements
High level of interest in IT solutions, both current and future.
Intelligent, innovative and questioning to always find the best solution.
Accurate, with an eye for detail and delivers quality.

Hours & Benefits:
Market rate salary and comprehensive benefits.


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