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Job Purpose:
A Payments Administrator is required to join the Banking Department of an established Financial Services group based in central Douglas. The successful applicant will deliver quality service to the existing banking client base, including the fiduciary area of the business as well as external stakeholders.

Key Responsibilities:
Payment and transaction processing.
Assisting with account administration, including the ordering and administration of credit cards as and when required.
Ensure timely and accurate delivery of banking services and processing of banking entries.
Deal directly with external banking clients, ensuring a quality and responsive service in respect of all of their banking requirements.
Deal directly with internal banking clients from the fiduciary area of the business.

Skills & Experience:
Minimum of 5 GCSEs at grade C or above.
At least 2 years previous banking experience
Good working knowledge of banking payments processing and back office banking procedures.
Numerate, accurate, able to work to deadlines and prioritise work as appropriate.

Hours & Benefits:
Full time business hours; salary commensurate with relevant skills and experience; full company benefits package.

Job Purpose:
An experienced .NET Developer is required by a large Financial Services group based in central Douglas. Joining on a permanent basis, the role holder will assist with the design and build of bespoke corporate systems.

Key Responsibilities:
Actively contribute to all phases of development, from requirements gathering to analysis, design, and implementation.
Support staff using in-house and 3rd party systems.
Produce clear and accurate technical documentation.

Skills & Experience:
Minimum 3 years development experience with a proven track record in the software development environment.
Educated to relevant degree level.
Experience in all aspects of the development life cycle.
Strong analytical and problem solving skills.
Full working knowledge of Visual Studio, .NET Framework, C#, SQL Server, and Sharepoint 2013.

Hours & Benefits:
Full time business hours; highly competitive salary in line with relevant skills and experience; full company benefits package.

Job Purpose:
A Funds & Shareholder Services Administrator is sought by the Fund Division of a large Financial Services Group, based in central Douglas. Joining in a permanent capacity, the role holder will undertake fund processing, checking, valuation and payment services.

Key Responsibilities:
Accurate and timely production of valuations in accordance with accounting standards and legislation.
Liaising with financial institutions where assets are invested on a daily basis.
Input and release of subscriptions and redemptions via online banking systems.
Reconciliation of fund and client accounts.
Ensuring fund-related fees (management, custodian, audit, etc) are settled in a timely manner.
Mail merges and distributions for funds.
Provide accurate & informed responses to customer/audit enquiries.

Skills & Experience:
Previous experience working within Financial Services is essential.
Good working knowledge of CHAPS, BACS, and SWIFT systems, alongside currency cheque collections and negotiations.
Good understanding of financial markets with an ability to place FX deals and instruct on fixed deposits.
An understanding of Compliance and the Regulatory Environment.

Hours & Benefits:
Full time business hours; Attractive salary and company benefits package.

Job Purpose:
An experienced Client Service Analyst is sought by a Douglas based international bank on a permanent basis. The role holder will serve as the first point of contact for external enquiries to the Client Servicing Team.

Key Responsibilities:
Providing a first-class experience for all customers, demonstrating full ownership of all queries and day-to-day banking requests.
Support the day to day needs of corporate clients over telephone and email.
Updating customer records and building customer contact information.
Identify and address customer issues, implementing preventative actions that benefit both customer and company wherever necessary.

Skills & Experience:
2 years previous experience operating in a customer-facing or telephony based role.
Excellent communication skills, confident dealing with complex customer queries and complaints.
Strong computer literacy and proficient keyboard skills.
A minimum of 5 GCSE's including English and Maths at Grade C or above.

Hours & Benefits:
Full time hours based on a 35 hour working week - the Client Servicing Team operates on a shift basis, from 7am-11pm, Monday to Sunday; Excellent salary and benefits package; Full & extensive training provided.

Job Purpose:
A Graduate/Trainee is sought by the Operations department of a leading wholesale and distribution group, in a permanent capacity. The successful applicant will spend time in key business functions to gain an understanding of company methods, develop business logic, and contribute to business development and improvement.

Key Responsibilities:
Composing and editing correspondence and memos, and coordinating office mail and other incoming and outgoing correspondence.
Coordinate, prepare, and distribute meeting agendas, take and transcribe meeting minutes, and prepare for review.
Deal with incoming support telephone calls and email enquiries.
Plan, organise, and administer project/program events and workshops/seminars.
Maintain project/programme records and spreadsheets to ensure objectives are achieved.
Manage filing systems, ensuring paper records are kept in an orderly fashion.

Skills & Experience:
Preferably educated to degree standard.
Excellent verbal and written communication skills.
Strong analytical skills; ability to remain highly organised whilst working under pressure & with minimal supervision.
Holder of a full/clean UK driving licence.
Flexible attitude to national travel and overnight stays where appropriate.
Proficiency with MS Office products (inc. Word, Excel, & Outlook, ideally with some advanced Excel formula knowledge).

Hours & Benefits:
Full time business hours; salary commensurate with relevant skills; competitive company benefits package.

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