Senior Payments Officer required to join a banking organisation to provide an exceptional level of service to clients and stakeholders within the business. The role holder will verify, manage, signoff and send international payments and manage payment and transaction queues.
Provide value through delivering an exceptional level of service to various stakeholders including external and internal customers.
Strengthens and expands relationships with stakeholders by intimately understanding the customer and servicing the customer needs appropriately.
Validate, authorise, process and release outward payments.
Manage inward / outward payment queues effectively.
Book and process foreign exchange transactions.
Encourages and promotes business changes positively in the team, involved in the change and innovation process, drives and promotes change ideas.
Maintains an understanding of projects impacting on the Operations teams, and provide support to the Operations Change function.
Provides insight in terms of the end to end processes and helps the Operations Change function to formalise the change impact assessment for the teams.
Involved in live testing across all operations areas to support the Operations Change function.
Considers impact on processes, procedures and service levels, and provides support in the adaptation and communication of these as appropriate Promotes the benefits of the project to drive engagement with the team and ensures a positive adoption of the project output
Skills & Experience:
A minimum of 2 years' experience in a similar banking/financial/payroll/payments role.
Knowledge of SWIFT, BACS, CHAPS, Faster Payments, AML and CFT Legislation and Fraud Prevention.
Hours & Benefits:
Hours of Work Monday - Friday 9am -5pm.
Competitive salary and benefits package.