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Job Purpose:
Trainee Trust & Company Administrator required to work within a leading Trust & Corporate Service Provider. The successful candidate will work as part of a Client Workgroup within the Fiduciary Services Team and will assist team member's dealing with all aspects of administration.

Key Responsibilities:
Maintaining company and trust records including due diligence.
Opening and maintaining bank accounts, reviewing and filing bank statements.
Liaising with clients, professional advisors and other third parties.
Preparation of documents in relation to transactions including Director, Shareholder and
Trustee resolutions and reviewing financial statements.
Providing assistance with other administrative duties as required.

Skills & Experience:
Educated to at least A' Level or equivalent.
Be willing to study towards either the ICSA or STEP qualification.
Computer literate with good knowledge of MS Office.

Hours & Benefits:
Full time business hours, based on a 37.5 hour working week, 8.30am - 17.00pm or 9.00am - 17.30pm, market-rate salary plus a competitive benefits package.

Job Purpose:
An experienced IT Support Analyst required to join an established IT Solutions Provider in a permanent capacity, to act as the central point of contact for all IT related incidents and service requests.

Key Responsibilities:
Provide 1st line support to all company staff over telephone, email, and face-to-face.
Perform regular systems checks; monitoring and reporting on desktop devices.
Handling client queries via email and telephone.
Managing the help desk ticket system.
Providing Remote support, set up and maintenance.
Internal System Administration on Hosted platforms.
Remote System Administration on Client Sites.
Visiting client sites as required.
In house support and maintenance of disaster recovery suites.
Working closely with the Office Systems (Print) team.

Skills & Experience:
2 years previous experience in a similar support role.
Excellent customer service in face-to-face, telephone, or email interactions with both staff and external clients.
Working knowledge of Windows 10 and MS Office products including O365 and Exchange.

Hours & Benefits:
Based in the South of the Island, very competitive salary in line with relevant skills and experience, along with a company benefits package; full time business hours.

Job Purpose:
Executive Assistant required for a Wealth Management organisation based in Douglas to provide exceptional levels of service and support to the Executive team across a range of areas.

Key Responsibilities:
Booking travel and accommodation.
Managing the diaries of the Executive team.
Secretarial support for Executive when required.
Provide regular updates to the Executive team on work flow, issues and on-going tasks.
Organise and schedule meetings.
Maintain office correspondence, including receiving and sending post, perform reception duties if required.
Assist the Group Company Secretary with the preparation of meeting agendas and perform research for meetings.
Assist with the preparation of Board Packs.
Attend and take minutes at board meetings for Group companies, and for Executive and Management meetings.
Provide support through general office management duties.
Managing Health and Safety matters on a day to day basis and providing regular updates to the board.

Skills & Experience:
A minimum of 4 years' experience in a similar PA / Office management role
Previous experience of attending meetings and minute taking.
Company secretarial experience is desirable although not essential.
Excellent clerical skills including accuracy and attention to detail.

Hours & Benefits:
Flexible working hours with a Market rate salary.

Job Purpose:
Permanent position for an Infrastructure Support Technician to join the Infrastructure team of a Global Life Company based in Douglas.

Key Responsibilities:
Handling first and second level support requests, from a user base of over 200 employees in various countries around the world.
Support of our Virtual Desktop Infrastructure platform, running on VMWare Horizon.
Monitoring of system alerts and notifications and responding accordingly to ensure the highest level of system uptime.
Provide user support for Microsoft's core business applications, including Office, SharePoint and Exchange.
Working with a team of experienced Senior Engineers to manage over 100 Windows Servers, running on VMware vSphere.
Active involvement in a large scale project to migrate these servers from the Windows Server 2008 R2 to Windows Server 2012 R2 Operating System.

Skills & Experience:
Minimum of 5 years' experience within an IT Service Delivery environment or similar Technical Role.
Ideally have Skills and Knowledge in the following areas: MS Operating Systems - Server 2008R2 - 2012R2, Windows 7 - 10; Active Directory Management; VMWare vSphere and Horizon; PowerShell Scripting; Active Directory; Group Policy; DNS Management; MS Exchange Deployment / Administration; Printer Hardware and management tools.
Provide excellent customer service, communicating effectively at all levels of the business, keeping users informed of incident progress and notifying them of impending changes or agreed outages.
Diagnostic skills to troubleshoot technical issues.

Hours & Benefits:
Business hours with additional On call duties on a rota basis.
Market salary with On call allowances.

Job Purpose:
Graduate Trainee required to join the Audit Team at a leading International Financial Organisation.

Key Responsibilities:
Assist with all aspects of the audit process.
Develop good working relationships with clients and acquire a thorough understanding of their business.
Use audit software packages efficiently and effectively.
Proactively balance your college and work commitments.
Complete assigned tasks and undertake additional responsibilities as experience increases.

Skills & Experience:
Minimum of Second Class University Degree.
Previous office experience is desirable but not essential.
Excellent communication and time management skills required.

Hours & Benefits:
Full time business hours; competitive salary & study package towards the CFAB qualification.

Job Purpose:
Experienced Yachting and Aviation professional required to assist leading and managing a team of an International Trust & Corporate Service Provider. The role requires at least 5 years experience in the yachting and aviation industry, with strong technical knowledge of tax regimes and corporate and trust structures. Previous Management experience would also be preferred.

Key Responsibilities:
Building strong working relationships with clients, agents and professional advisors
Ensuring that an efficient and high quality service is provided to clients in accordance with service standards.
Assisting the Manager/ Senior Manager with the management and development of a team of yachting and aviation administrators.
Acting as Director and/or signatory on client companies where required.
Working closely with other divisions of the business, as needed.

Skills & Experience:
At least 5 years' experience in the yachting and aviation industry.
Strong technical knowledge of tax regimes and corporate and trust structures.
Previous management experience would be preferred.
Excellent organisational, communication and leadership skills.
Likely to possess or be working towards a relevant professional qualification.

Hours & Benefits:
Full time, highly competitive salary commensurate with experience and qualifications, plus extensive benefits.

Job Purpose:
Payroll administrator required within payroll services to ensure day to day activities for payroll processing are performed in a timely and accurate manner.

Key Responsibilities:
Ensure daily payroll activity is processed within agreed SLA and processed accurately.
Manage allocated queries through Spice works within agreed SLA. This includes P45's, CSA queries, holiday/sickness requests etc.
Manage payroll errors effectively and ensure reported to Manager.
Assist Manager with any additional daily activities.

Skills & Experience:
1-2 years previous payroll experience is advantageous
Demonstrate an understanding of Payroll, Banking, Tax, NI, PAYE etc.
Familiar with industry standard software tools such as Outlook and MS Office and a high level of computer literacy
Work quickly and accurately to ensure reporting & regulatory deadlines are adhered to.

Hours & Benefits:
Business hours & Salary dependent on experience.

Job Purpose:
An Account Services Administrator is sought by a Douglas-based international bank, on a permanent basis. The successful applicant will be responsible for providing full administrative support across the Account Services, Internet Banking, Scanning, and Static Teams.

Key Responsibilities:
Complete internet banking registrations and password/memorable date changes for both personal and corporate clients.
Provide a range of essential services to ensure processes across the bank work effectively and efficiently.
Maintain high level of accuracy in order to meet 'right first time' requirements.
Promotes business change , drives and promotes ideas.
Understand and adhere to all service standard, service charter, and service level agreements.

Skills & Experience:
1-2 years previous experience within a banking operations position.
Educated to a minimum of A-Level standard.
Excellent time management and organisational skills.

Hours & Benefits:
Competitive salary and company benefits package; full-time business hours.

Job Purpose:
A Technical Support Engineer is sought by a Douglas-based e-Gaming company, on a permanent basis. The role holder will support a busy team of traders, providing and assisting with their IT needs and requirements.

Key Responsibilities:
Installing and configuring hardware operating systems and applications.
Maintaining systems and networks.
Responding to both internal staff and external client IT queries.
Providing full on-site IT support.

Skills & Experience:
1-2 years previous practical experience in a similar IT support position, or a recent IT studies graduate.
Experience in the e-Gaming industry, or with an online sportsbook company, would be advantageous.
Excellent communication skills, able to communicate with staff at all levels.
A genuine interest and aptitude for IT.

Hours & Benefits:
This role operates on a shift pattern basis - flexibility for evening, weekend, and public holiday work is essential; market rate salary and full company benefits package.

Job Purpose:
A Technical Support Team Leader is required on a permanent basis by a Douglas-based e-Gaming company. The successful applicant will manage the local IT team, and provide IT support and assistance to a busy team of traders.

Key Responsibilities:
Management and maintenance of network infrastructure and company systems.
Installing and configuring hardware operating systems and applications.
Respond directly to internal staff and external client IT queries.
Develop innovative troubleshooting methods that reduce downtime and lower repair costs.
Work closely with departmental managers to determine maintenance and growth needs of the network.
Create and administer company disaster plans as necessary.

Skills & Experience:
3 years practical experience in a similar role, and ideally the holder of CCNA/MCP certification.
Previous experience of managing an in-house IT team.
Experienced in IT security, remote access & site-to-site VPNs, disaster recovery, and Microsoft server technology.
Comprehensive understanding of network architecture and client/server technology.

Hours & Benefits:
This role operates on a shift pattern basis - flexibility for evening, weekend, and public holiday work is essential; market rate salary and full company benefits package.

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