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Job Purpose:
Customer Support Administrator required to join an established Life Assurance Organisation on a long term contract basis.

Key Responsibilities:
Liaising with clients to identify problem areas and offer various solutions wherever possible.
Adhering to regulatory legislation and ensuring compliance requirements are met.
Responsible for processing documents such as internal and external valuations, policy documents, premium quotations and others when required.
Liaising with colleagues and intermediaries to resolve queries by telephone, fax or email.

Skills & Experience:
Minimum of 1-2 years experience in Financial Services is required, ideally within Life Assurance.
Must have excellent communication skills both written and verbal.
Understanding of AML/KYC requirements is desirable.
Essential to have good planning and organisational skills.

Hours & Benefits:
Competitive salary, structured working pattern- core business hours, onsite facilities and parking.

Job Purpose:
Administrative Assistant required to join a Global Engineering and Manufacturing Group on a 6 month fixed term contract basis.

Key Responsibilities:
To prepare and write standard work documents to support operator care and maintenance function.
Management of written documents through a company change management system to document release.
Preparation of job plans/check sheets for maintenance technicians based in line with requirements.
Support the promotion of operator care amongst associates and other duties as required.

Skills & Experience:
Minimum of 5 GCSE's Grade C or above is essential.
Previous administration experience is desirable.
Excellent communication skills both written and verbal is essential.
Must have strong organisational skills and attention to detail.

Hours & Benefits:
Market rate salary.
Fully time hours.
6 month fixed term contact.

Job Purpose:
Temporary Investment Administrator required to join the Settlements team at an established Private Wealth Management Organisation.

Key Responsibilities:
Processing multicurrency dividends and other income payments, processing and reviewing consolidated tax reports.
Applying withholding tax accurately across all income payments.
Update procedures when system updates and changes in regulations and the industry occur.
Ensuring customer queries are dealt with in a professional and effective manner whilst liaising with clients on a regular basis.
Provide support to the Investment Administration Executive and other team members.


Skills & Experience:
A minimum of two years in an investment administration role is essential.
To have a thorough knowledge of investment administration activities, both technical and operational, with the ability to detect possible problems and provide solutions.
Previous experience in a dealing role would be advantageous but not necessary.


Hours & Benefits:
12 Month Fixed Term Contract.
Full time hours.
Market rate salary.

Job Purpose:
Temporary Investment Administrator required to join the Asset Servicing team at an established Private Wealth Management Organisation.

Key Responsibilities:
Processing multicurrency dividends and other income payments.
Applying withholding tax accurately across all income payments.
Preparing consolidated tax reports.
Providing cover for other areas within the department where training has been received and other duties as required.

Skills & Experience:
Educated to A Level or equivalent.
Previous experience in an investment administration role would be advantageous but not necessary.

Hours & Benefits:
12 Month Fixed Term Contract.
Full time hours.
Market rate salary.

Job Purpose:
AML Specialist required to join an International Bank on a long term contract basis. The role holder will be responsible for providing an effective consultancy service to the organisation on all transaction monitoring, sanctions screening and payments and transaction filtering policy matters.

Key Responsibilities:
Supporting regulatory reporting as required, working proactively with the 2nd line of defence to discharge all regulatory responsibilities.
Actively reviewing MI and taking action to address emerging issues.
Interpreting divisional and internal policy ensuring a risk based, practical and pragmatic approach that meets the requirements of criminal law, regulatory guidance and organisational policy.
Shaping, scoping and managing projects through the entire lifecycle, ensuring delivery to time, cost and quality.
Ensuring accurate and timely reporting against project plans and budget, making sure that each project adheres to governance, including full project documentation and the existence of a fully-supported board or working group.

Skills & Experience
In-depth knowledge and proven application of project methodologies, and ideally a recognised formal qualification in project management to a certified level.
Experience of transaction monitoring, sanctions screening and payments, and transaction filtering.
A proven understanding and practical experience in the application of risk management principles.
Working knowledge of the AML and Sanctions & Terrorist Financing (STF) regulatory environment.
A strong understanding operating processes.
Excellent communication skills, both written and verbal.
Strong influencing and conflict resolution skills, with the ability to view the impact of issues from a wider perspective.

Hours & Benefits:
Competitive salary, full time business hours, parking available on site.

Job Purpose:
Data Operations Analyst required to join the Operations Team at a leading international bank.

Key Responsibilities:
Client on boarding and account servicing processes such as account opening, closing, data amendments and other banking activities.
On boarding clients onto online banking platform, distribution of new client advices, completing various data analysis on complaints and queries from internal clients.
Ensure all account servicing documents are completed in an accurate and consistent manner and policies are adhered to.
Build and maintain professional relationships with colleagues and liaise in other areas of the business.

Skills & Experience:
Previous financial services experience is essential.
Knowledge and experience working with KYC and CCD requirements.
Excellent communication skills, both written and verbal.

Hours & Benefits:
Competitive salary and benefits package.
Full time, business hours.


Job Purpose:
Experienced Compliance Manager sought to support the delivery of key regulatory and risk projects within a leading Life Assurance company, for an anticipated 6 month contract.

Key Responsibilities:
Supporting Management with the delivery of key projects and initiatives, ensuring that all regulatory and risk issues are managed effectively.
Working with, and providing relevant reporting to, key stakeholders to ensure they are aware of developments in relation to Group projects and initiatives.
Liaising with business units as needed and ultimately delivering compliant and commercial solutions.
Provision of technical support to the Head of Risk & Regulation, as required.

Skills & Experience:
Significant Compliance experience within financial services.
Excellent technical knowledge of Compliance, Regulatory and Legislative requirements, primarily from an IOM, UK and EU perspective but it would also be beneficial if this extended to regulatory matters within other International jurisdictions.
A proven track record in defining and delivering quality reporting, having strong analytical, influencing and management skills, used to working effectively with business stakeholders.
A relevant financial services related qualification, with excellent knowledge of financial products and industry practice.
It would be a preference for applicants to be a Graduate with numerate, business related or analytical based degree.

Hours & Benefits:
Full time, salary commensurate with experience and qualifications.

Job Purpose:
Senior Administrator, required to monitor the governance of the company's Investment Operations to ensure adherence to the investment practices set out in the investment Governance Regulations, sought by international Life Assurance company on temporary contract basis.

Key Responsibilities:
To carry out asset reviews in line with the authorisation matrix and maintain a centralised departmental monitoring framework in respect of permitted assets.
Update and maintain the accuracy of asset security including security set-up, warnings, reporting flags, Cofunds data, GWL trading restrictions and asset review data.
To review every externally managed account for non-permissible assets and to carry out reviews of any new or updated Corporate Actions.
To produce, review and co-ordinate the despatch of daily Control Reports.

Skills & Experience:
Previous experience within a similar role within Life Assurance.
Strong analytical, reasoning, and communication skills.
Self-motivated - ability to work independently or as part of a team.

Hours & Benefits:
Market rate salary in line with skills & experience, full time business hours.

Job Purpose:
Business Analyst required for an leading International Bank.

Key Responsibilities:
Reporting in to the Senior Business Analyst.
Analysing, defining and shaping strategic outcomes to deliver change across the business.
Managing a small team of project analysts.

Skills and Experience:
Experienced and qualified (ISEB or similar) Business Analyst, with experience of a wide range or project methodologies across financial services.

Hours & Benefits:
Competitive salary and benefits package.


Experienced Wealth Client Executive required to join an International Bank on an initial 6 month temporary contract.

Key Responsibilities:
Delivering an expert, quality-driven service to clients.
Providing a first-class experience for all our customers, demonstrating ownership of all queries and acting as the first point of contact for all their day-to-day banking requirements using various communication methods.
Proactively educating clients on the features and benefits of the international proposition, and managing clients throughout the proposition tiers.
Acting on client prompts to capture data and making changes to accounts in line with agreed procedures across the Service Centre.

Skills and Experience:
Experience of providing excellent customer service either within the financial services industry or a similar customer centric industry.
Adaptability in your approach and attitude.
Confidence in your ability to talk to clients in detail about products, services and channels.
A strong level of computer literacy and proficient keyboard skills.
A minimum of 5 GCSE's including English and Maths at Grade C or above.

Hours & Benefits:
Hours operate on a shift pattern basis between 7am-8pm Monday- Friday, you may also be required to cover certain weekends.
Excellent professional training provided.
Based in Central Douglas.

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