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Job Purpose:

Premier Officer required to join the Customer Service Team of an International Bank on an initial temporary basis with the intention of materialising into a permanent role.



Key Responsibilities:

Managing customer queries and offer solutions to customer enquiries.



Adhering to company policies, procedures and practices.



Skills and Experience:

Excellent track record of delivering customer service within a financial organisation.



Knowledge of KYC/CDD & AML procedures.



Flexible and adaptable approach to change.



Hours & Benefits:

Douglas based employer, competitive salary and benefits package.





Job Purpose:

Remediation/ Customer Service opportunities to assist a project team created to review the accuracy and relevance of Customer Due Diligence (CDD) held.



Key Responsibilities:

Reviewing the accuracy and relevance of CDD held.



Ensuring that there is sufficient information and that this meets internal requirements.



Skills and Experience:

Excellent communication skills.



5 GCSE's grade A - C.



Previous banking experience would be advantageous.



Hours & Benefits:

Douglas based employer, competitive salary and benefits package.



Job Purpose:

Immediate long term contract requirements for a major international bank.



Key Responsibilities:

Dealing effectively and professionally with a wide range of internal and external clients.



Skills and Experience:

Knowledge of KYC/CDD and New Accounts.



2-3 years previous experience gained within a similar position within Banking.



Excellent communication and interpersonal skills.



Sound understanding of KYC/CDD/AML requirements and risk assessment criteria.



Hours & Benefits:

Douglas based employer, competitive salary and benefits package.



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