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Job Purpose:
Experienced Senior Administrator required to join the Operations department of an International Life Assurance Organisation on a permanent basis.

Key Responsibilities:
To ensure that all post is sorted and logged to the administration system on a daily basis.
To ensure that all anti-money laundering and third party payment guidelines are adhered to.
To ensure that Callbox allocated are processed daily.
To carry out complex and detailed Client and IFA enquiries to full resolution in a timely fashion.
To monitor and complete controls within the team on a basis.

Skills & Experience:
Previous experience in a similar role is essential.
Knowledge and experience within a life organisation is highly desirable.
Recognised industry related qualification- highly desirable.

Hours & Benefits:
Structured working pattern- core business hours, competitive rates of pay, parking on site.

Job Purpose:
Finance Administrator, required to assist in the accurate and timely processing of all daily Treasury procedures, sought by an international Life Assurance company on a fixed-term contract basis.

Key Responsibilities:
To perform and oversee the daily payment processes ensuring adherence to documented procedures.
Assist in managing external banking relationships for companies, controlling the bank accounts and escalating any appropriate concerns.
Assist in queries and resolution of payments, treasury and reconciliation items both internally and externally.
Maintain accurate records of Payments & Receipts and assist other finance functions in ensure data retention is in accordance with internal service standards.

Skills & Experience:
Previous experience within a similar financial function, preferably within Life Assurance.
Ability to work independently or as part of a team.
Self-motivated, with a positive and flexible attitude.
Excellent analytical, reasoning, and communication skills.

Hours & Benefits:
Market rate salary commensurate with experience; full time business hours.

Job Purpose:
Experienced Senior Administrator required to join the Operations department of an International Life Assurance Organisation on an initial long term contract basis.

Key Responsibilities:
To ensure that all post is sorted and logged to the administration system on a daily basis.
To ensure that all anti-money laundering and third party payment guidelines are adhered to.
To ensure that Callbox allocated are processed daily.
To carry out complex and detailed Client and IFA enquiries to full resolution in a timely fashion.
To monitor and complete controls within the team on a basis.

Skills & Experience:
Previous experience in a similar role is essential.
Knowledge and experience within a life organisation is highly desirable.
Recognised industry related qualification- highly desirable.

Hours & Benefits:
Structured working pattern- core business hours, competitive rates of pay, parking on site.

  • Highly Competitive
Job Purpose:
Permanent opportunity for an IT graduate / college leaver within a Douglas based IT provider. The role holder will support the business in delivering a high standard of technical customer service to their clients.

Key Responsibilities:
Answering initial calls from clients.
Assist in maintaining and supporting every aspect of the IT infrastructure for day to day client operations.
Visiting client premises and troubleshooting technical issues.

Skills & Experience:
A recent relevant IT qualification either a degree or BTEC.
Committed to delivering customer service to a high standard.
Strong communicator, comfortable providing extensive support for a wide range of IT applications, technologies and IT environments across all business clients.

Hours & Benefits:
Full time business hours, very competitive salary in line with experience.

Job Purpose:
Graduate Actuarial Student sought after by an established International Life Assurance Organisation to join their expanding team.

Key Responsibilities:
Providing general actuarial support to the Actuarial function, including helping with data analysis, actuarial valuations, business planning, product pricing and profit testing.
Involvement in the annual valuation process to produce all required regulatory returns.
Participation in various projects e.g. product development.
Support our illustration systems, including the specification and testing of new systems.

Skills & Experience:
Excellent academic record required, including a minimum of a 2:2 in a mathematical degree or a 2:1 in a non-mathematical degree and strong results in A-Level/Higher Mathematics and English (or equivalent).
Strong problem solving skills and must have the ability to work to tight deadlines.
Good communication skills, both written and verbal.

Hours & Benefits:
Highly competitive salary and benefits package including excellent study package with structured support.

Job Purpose:
Advisor Services Administrator required to join a leading International Life Assurance Organisation for an initial 4 month temporary contract. The role will be responsible for undertaking administrative duties and also communicating effectively with clients, third parties and colleagues to resolve various queries.

Key Responsibilities:
Responsible for the completion of administrative tasks in line with group values, service standards, procedures, compliance guidelines, industry regulations and within cost and efficiency parameters.
Liaise with relevant parties via telephone, letter or email and provide information as requested internally and externally.
Administration of commission and Adviser related queries, including updates and general enquiries from Advisers.
Support any business projects and initiatives as required.

Skills & Experience:
Minimum 5 GCSE's Grade C or above including Maths and English.
Previous experience within a similar role within the Financial Services Industry and with good Anti-Money Laundering knowledge is desirable.
Strong communication skills and ability to work well both within a team and using your own initiative.

Hours & Benefits:
Full time business hours, initial 4 month temporary contract, competitive salary.

Job Purpose:
Banking Administrator required on a permanent basis to work in conjunction with the Banking Manager, the role holder will deliver a quality service to the existing client base including the fiduciary area of the business.

Key Responsibilities:
Setting up customers on the banking platform, ensuring all data is accurately recorded.
Dealing with New Business on boarding procedures, ensuring all due diligence procedures comply with internal policies and external regulatory requirements.
Inputting data into the banking system, maintaining client database.
Liaising with clients in respect of online banking system , credit cards, payment/ transaction processing.
Support the management team in developing the banking business.

Skills & Experience:
A minimum of 1-2 years banking experience in back office banking procedures.
A working knowledge of risk and compliance regulations.
Numerate and accurate with the ability to work to strict deadlines.

Hours & Benefits:
Working hours 9am -5pm with a competitive salary and benefits package.

Job Purpose:
An Analyst is required to join the Offshore Banking Expert Services Team of a global Banking corporation, in a permanent capacity. Based in central Douglas, the role holder will provide specialised support for the Offshore Operations business for Isle of Man, Jersey, and Guernsey-based customers.

Key Responsibilities:
Provide active support to the management team, ensuring all service levels, policies, procedures, risk, and governance are adhered to.
Review of sensitive Deceased Client cases, prior to execution of payments to executors, along with the subsequent release of payments.
Deal with all telephone and email referrals in relation to client payments (inward, outward, and online).

Skills & Experience:
12 months previous experience within Banking, preferably in an Operations capacity.
A minimum of 5 GCSEs at Grade C or above, including English and Mathematics.
Flexible and professional under pressure, with strong interpersonal skills.

Hours & Benefits:
Full time core business hours; competitive salary and full company benefits package.

Job Purpose:
Wealth Client Services Executive required to join an international banking organisation, you will be required to deliver expert transactional banking service to clients using multi-channel communications options including telephone, email, letter and fax. And provide a named point of contact service demonstrating ownership of all client queries for all the client short term banking requirements.

Key Responsibilities:
World Class Service Delivery to all Clients.
Ownership of all transactions from our Clients from start to end.
Follow all policies set to ensure our Risk strategy is met.
Demonstrate ownership and be pro active in self development.
Identify areas of improvement to enhance the customer journey.
Be a Financial Coach to deliver a bespoke service to our clients.

Skills & Experience:
Strong academic background to include Standard Grade or above (or equivalent) in both Mathematics and English Language.
Previous customer service experience within any sector would be beneficial.
Excellent level of computer literacy with proficient keyboard skills.
The ability to speak other languages will be an advantage.

Hours & Benefits:
Flexible approach to working hours, being available to work to a rotational shift pattern between the hours of 7am and 8pm Monday to Friday and 8am and 5pm on Saturdays and Sundays.
Market rate salary and excellent benefits package.

Job Purpose:
An international bank is seeking a Client On-Boarding Officer in a permanent capacity. The successful applicant will work closely with the Relationship Management Team to obtain documentation that enables the opening of new accounts, and amendments to existing accounts.

Key Responsibilities:
Ensure that all information, documentation, and Client Due Diligence meets all operational and regulatory requirements.
Process new account applications and amendments in a timely and professional manner.
Create and maintain accurate customer records on company systems.

Skills & Experience:
Previous experience in a similar role within Banking, ideally with a KYC/CDD focus.
Exceptional attention to detail and a high level of risk awareness.
Excellent communication skills and good customer service experience.

Hours & Benefits:
Full time business hours; competitive salary and attractive company benefits package.

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