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Job Purpose:
Office/Sales Administrator required to join an Isle of Man Engineering Merchants and family run business.

Key Responsibilities:
Liaising with customers and suppliers in a friendly and professional manner, resolving technical queries about materials and equipment and assisting in sales of products.
Taking and placing orders via phone and email.
Placing and tracking deliveries.
General administration duties involving data input on sage accounting software.
Receptionist duties.
Assist with relocation to brand new premises and setting up the office.

Skills & Experience:
Previous experience in an engineering/technical environment is essential.
Previous experience in an administrative role is essential, together with basic bookkeeping knowledge and experience in working with an accounting package (Sage would be advantageous).
Excellent communication skills, both written and verbal.
Strong computer skills.
Extremely organised, with the ability to multitask and prioritise work load effectively; able to work under pressure.

Hours & Benefits:
Attractive salary.
Available on a full time (8am-5pm) or Part Time basis
Will be based Douglas (following a pending move from Laxey in the New Year)


Job Purpose:
Accounts Administrator required to join the Finance Team of an International Life Assurance Organisation on an initial contract basis.

Key Responsibilities:
Bookkeeping and processing duties.
Preparation of accounts.
Liaising with colleagues and intermediaries to resolve queries.

Skills & Experience:
A minimum of three years' experience in an accounting environment.
Excellent bookkeeping knowledge and experience.
Desirable to be CAT or AAT qualified or working towards a relevant qualification.

Hours & Benefits:
Market rate salary.
Full time business hours.


  • Dependent on Experience
Job Purpose:
IT Support Operations Administrator required for a retail and distribution organisation to provide first & second line support for internal and remote users.

Key Responsibilities:
To assist in maintaining and supporting every aspect of the IT infrastructure for its day to day operations.
Actively participate in IT based projects covering hardware, software and business applications.
Efficient operation and management of Users' Network resources, PC/Network/Communications systems and software requiring a proactive approach to finding opportunities before they emerge as potential problems.
To ensure the Anti-spam / Antivirus is updated and correctly configured on all systems and highlight any threats and suggest corrective actions.
Gather information and create reports within key systems for users based on specifications provided (Advanced Excel, Jet Reports, SQL).

Skills & Experience:
A minimum of 3 years experience in a similar support position.
Ideally MCSA qualified or currently studying for this qualification.
IT Application Knowledge - Ability to explain how IT Applications support business processes and performance. Knowledge of how a wide range of IT Applications interact with each other and key dependencies.
IT Process Knowledge - Understanding of the full range of IT Processes and service provider areas that are required to evaluate, select, design, build, implement and monitor IT solutions.
Desktop Support - Provides support for a wide range of the Companies IT Applications, Technologies and IT environments across all business units on a global basis.

Hours & Benefits:
This role operates two shifts patterns 8am-4pm and 10am-6pm and an on-call rota system. Salary dependant on experience plus an additional on-call allowance.

Job Purpose:
Database Analyst required within a life organisation to put in place and aid in the enforcement of a strategy for developing and maintaining UWS databases and ensure the acceptable performance, stability, availability and governance of those databases.

Key Responsibilities:
Database performance - Play an influential role in monitoring and tuning of UWS databases to ensure performant and operational databases. Report and advise on performance bottlenecks and suggested solutions.
Operations and Support - Resolve systems issues related to database malfunction. Document issues and analyse usage in order to put in place preventative measures to reduce downtime.
Methods and Procedures - Provide significant input into the development, improvement and implementation of effective methods and procedures relating to: Database design, maintenance and use, Data storage and backup strategy, Database recovery policy and DR procedures, Database access and user privileges and Data protection, encryption and disposal.
Governance - Periodically review UWS procedures related to the storage, access, disposal and use of data.

Skills & Experience:
At least 2 years' experience in a database administration role.
General knowledge of all aspects of information technology infrastructure hardware and software and a good understanding of current developments in information systems.
Experience with Oracle and SQL server would be advantageous.
Knowledge of data warehouse solutions and development.

Hours & Benefits:
Office hours and Competitive salary.

Job Purpose:
Settlements Administrator, sought by international Life Assurance company, responsible for the timely trade settlement of all investment transactions.

Key Responsibilities:
Ensuring all deal confirmations, contract notes, and investment related transactions are input within agreed timescales and procedures.
Accurately administer external custodian accounts and custody records.
Assist in collection of quarterly DFM and platform prices.
Sort and allocate daily post and file all settlement documentation.

Skills & Experience:
Study towards attainment of IOC is desirable but not mandatory.
Excellent communication skills.
1 year previous experience in an office environment, preferably within Life Assurance.

Hours & Benefits:
Negotiable salary in line with experience, company benefits, full time business hours.

Job Purpose:
Customer Support Administrator required to join an established Life Assurance Organisation on a long term contract basis.

Key Responsibilities:
Liaising with clients to identify problem areas and offer various solutions wherever possible.
Adhering to regulatory legislation and ensuring compliance requirements are met.
Responsible for processing documents such as internal and external valuations, policy documents, premium quotations and others when required.
Liaising with colleagues and intermediaries to resolve queries by telephone, fax or email.

Skills & Experience:
Minimum of 1-2 years experience in Financial Services is required, ideally within Life Assurance.
Must have excellent communication skills both written and verbal.
Understanding of AML/KYC requirements is desirable.
Essential to have good planning and organisational skills.

Hours & Benefits:
Competitive salary, structured working pattern- core business hours, onsite facilities and parking.

  • Dependent on Experience
Job Purpose:
Senior Data Operations Analyst required for an international bank to provide operational middle and back office governance support.

Key Responsibilities:
Ensure policy and procedure standards are applied all aspects of static data activity.
Take responsibility for ensuring the accuracy and completeness of all data that they encounter and will also ensure that no substantive data integrity issues are found.
Drive consistency by ensuring policies and procedures are being applied consistently across all centres.
Apply extensive and comprehensive knowledge of complex processes to Relationship Managers, Clients and Projects as well as exception management, issue resolution, dealing with 3rd party vendors.
Occasional responsible for checking others work, conducting “4 eyes” checking and giving signing off.

Skills & Experience:
A minimum of 2 years experience within financial services , preferably banking.
Sound knowledge of KYC requirements with an understanding of risk factors , high risk clients etc.
Confident in speaking with clients over the telephone and on occasion face to face if necessary.

Hours & Benefits:
Core hours 9am - 5pm could possibly accommodate on occasion 8am -4pm.
Salary will be considered dependent on candidate knowledge and experience.

Job Purpose:
Planning and Performance Management Associate to join a leading International Life Assurance organisation.

Key Responsibilities:
Support the preparation of regular reporting covering all key finance metrics, proactively challenging data.
Assist in variance analysis of expense information and responding to queries and ad hoc report requests by the PPM Manager.
Support project work where required.
Assist with business plan co-ordination, input gathering and insight reporting.
Build strong working relationships with various business partners, in particular working closely with the finance teams and all PPM Business Partners.

Skills & Experience:
Strong analytical skills and proficiency in working with numerical data is essential.
Relevant business experience or relevant qualification is desirable.
Excellent communication skills, both written and verbal that has the ability to shape and structure questions and present information clearly.
Confident individual, that takes a proactive approach, and has good organisational and time management skills.
Strong PC skills, particularly in MS Excel and MS Access.
Knowledge of SAP, Insightz and accounting software is advantageous, but not essential.

Hours & Benefits:
Competitive salary and benefits package.
Full time, business hours.

Job Purpose:
Administrative Assistant required to join a Global Engineering and Manufacturing Group on a 6 month fixed term contract basis.

Key Responsibilities:
To prepare and write standard work documents to support operator care and maintenance function.
Management of written documents through a company change management system to document release.
Preparation of job plans/check sheets for maintenance technicians based in line with requirements.
Support the promotion of operator care amongst associates and other duties as required.

Skills & Experience:
Minimum of 5 GCSE's Grade C or above is essential.
Previous administration experience is desirable.
Excellent communication skills both written and verbal is essential.
Must have strong organisational skills and attention to detail.

Hours & Benefits:
Market rate salary.
Fully time hours.
6 month fixed term contact.

Job Purpose:
Customer Support Administrator required to join an established Life Assurance Organisation.

Key Responsibilities:
Liaising with clients to identify problem areas and offer various solutions wherever possible.
Adhering to regulatory legislation and ensuring compliance requirements are met.
Responsible for processing documents such as internal and external valuations, policy documents, premium quotations and others when required.
Liaising with colleagues and intermediaries to resolve queries by telephone, fax or email.

Skills & Experience:
Minimum of 1 years experience in Financial Services is required, ideally within Life Assurance.
Must have excellent communication skills both written and verbal.
Understanding of AML/KYC requirements is desirable.
Essential to have good planning and organisational skills.

Hours & Benefits:
Competitive salary and benefits package.
Part time capacity.

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