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Job Purpose:
Compliance professional required to undertake a Compliance Manager position for a Trust company. This is a permanent positon and a standalone role to act as the Compliance Officer and MLRO.

Key Responsibilities:
Act as Compliance Officer and MLRO.
Primary point of contact with the Isle of Man Financial Services Authority.
Review, advise on and implement applicable legislation and regulations.
Manage the compliance monitoring programme to assess adherence with regulations
Undertake internal audit reviews to test validity and robustness of internal controls
Review advertisements and other promotional content.
Review collective investment scheme documentation for adherence to applicable regulations.
Ensure policies and procedures are up-to-date and meet company and regulatory needs.
Oversee risk management for the business.
Advise on the impact of new processes, products and practices upon the risk environment.
Review and manage the company's risk policies and risk register.
Monitor controls in place to manage and mitigate identified risks.
Attend meetings of the Risk Management Committee.
Promote an effective compliance and risk awareness culture.
Develop effective relationships with directors and staff as well as third parties and professional intermediaries as required.
Deliver anti-money laundering training to staff.

Skills & Experience:
Previous experience as an MLRO or Deputy MLRO within financial services.
Excellent knowledge of fiduciary and funds service operations.
Extensive compliance, risk and/or audit experience.
Experience in the management, development and implementation of policies and procedures.

Hours & Benefits:
Market rate salary and comprehensive benefits.

Job Purpose:
Assistant Manager is required to join the Technical Banking team within an International Bank. The role will include day to day management of the IPB Credit Book and resolution of other technical banking and risk related enquiries.

Key Responsibilities:
Resolve any credit related enquiries from internal and external customers both existing and potential.
Prepare, check and issue facility documentation to clients, ensuring all in line with procedures and regulations.
Preparation and review of credit applications received from various distribution channels.
Oversee the overdrawn account process, managing unauthorised excess and issuing notice to close mailings.
Participation in Technical Banking projects as may be required by Technical Banking Manager.
Work closely with colleagues in other jurisdictions to discuss and identify future opportunities in product development or changes in policy to better meet clients needs.

Skills & Experience:
Minimum of 5 GCSEs including English and Maths grade C or above.
2-5 years experience in a similar banking/financial organisation role.
Previous credit experience is essential.
Excellent communication skills and ability to work equally well within a team and using own initiative.

Hours & Benefits:
Full time business hours, competitive salary and company benefits package.

Job Purpose:
ICSA qualified Senior Company Secretarial Administrator, with around 5 years previous experience within a similar role, is sought by an established Trust Company. The individual will be responsible for providing administrative support to different group companys, specialising in all aspects of statutory and company secretarial work.

Key Responsibilities:
Support the take on of new clients, arranging for new company's to be incorporated.
Carrying out statutory work for companies registered in the IOM, UK, BVI & Cayman, with work including incorporations, share allotments and transfers.
Ensuring the timely submission of statutory filings, including annual returns and special resolutions.
Supporting the running of boards and board committees activities, helping to set agendas, preparing papers and advising on board procedures.

Skills & Experience:
ICSA qualified (or similar) with extensive experience c5 years+ in a similar role within Corporate Services.
Strong organisational and communication skills, used to working accurately at pace and meeting regular deadlines.

Hours & Benefits:
Full time, competitive salary depending upon experience and company benefits package.

Job Purpose:
Experienced Client Accountant, either part -qualified or qualified ACCA/ACA, is required to join a small Client Accounting team of an established Fiduciary Services Provider. 2 -5 years previous client accounting experience is expected. The role involves all aspects of client accounting for entities from multiple jurisdictions.

Key Responsibilities:
All aspects of client financial reporting requirements for entities from multiple jurisdictions.
Ensuring that accounts and tax returns are completed accurately and efficiently, in accordance with relevant accounting and statutory reporting standards.
Reporting to external stakeholders as appropriate.
Working as part of a dedicated team, meeting team and company objectives.

Skills & Experience:
Part qualified / qualified ACCA/ ACA.
2 - 5 years previous client Accounting experience, used to working to deadlines with up to date knowledge of accounting standards.

Hours & Benefits:
Preferably full time (35 hours a week), although slightly reduced hours may also be considered. Competitive salary and benefits package.

Job Purpose:
Change & Operations Manager required to join an international bank with responsibility for the operations acceptance team, providing the lead on new change demand forums for the operations management team.

Key Responsibilities:
Provide regular updates to Senior Operations Stakeholders and represent the area on project meetings and/or forums & track actions through to completion including any required communications to Operations staff.
Responsible for completing change acceptance tasks including impact assessment, articulating impact to operational stakeholders, gaining sign off on impact, support change delivery, assessing potential complaints impact, ensuring project has met minimum change governance requirements, signing off on Operational benefit & ensuring project handed over to business as usual in acceptable format.
Support the development of the business implementation plan being managed by Change Delivery Project and Programme managers.
Provide regular updates on Projects against project implementation plan including highlighting any risks or issues associated to the project that may impact the area to the Operations Leadership Team.
Work with relevant stakeholders within Operations from Team Manager Level and above to define the reporting requirements & format so specific to the change being delivered.
Manage relationships with key stakeholders from both Infrastructure and the Front Office to ensure a seamless delivery of the change into Operations.
Ensure that all activities and duties are carried out in full compliance with regulatory requirements, Enterprise Wide Risk Management Framework and internal Policies and Policy Standards.

Skills & Experience:
Significant experience within financial services with hands on experience of change, project management within operational environments.
Demonstrate good commercial and analytical skills and a positive can do attitude, combined with strong attention to detail.
Excellent understanding of day to day client needs across a diverse range of delivery channels and the ability to liaise effectively with colleagues in other areas of the business as well as other parts of the group.
Self-motivated team player who is able to define, structure and prioritise work for self as well as others, but who also has the flexibility and capability to change priorities when circumstances dictate.
Excellent written and oral communication skills, strong attention to detail, high levels of numeracy, and an analytical mindset.

Hours & Benefits:
Market rate salary and comprehensive benefits.

Job Purpose:
Permanent opportunity for a Systems / Support Analyst to join a Trust organisation based in Douglas, the role holder will provide front line support, maintaining hardware, systems software and applications for all clients.

Key Responsibilities:
Assist in maintaining and supporting every aspect of the IT infrastructure for its day to day operation.
Actively participate in IT based projects covering hardware, software and business applications.
Maintain accurate and complete procedural records, reports, asset details and change control.
Maintain records and relationships with suppliers and support agencies.
Complete routine maintenance tasks to ensure continued functionality and reliability of IT Infrastructure.
Client machine hardware & software installation and configuration.
Support server and network administration.

Skills & Experience:
Experience of working as part of a small team supporting IT for a professional organisation, with preferably 7 years relevant experience OR appropriate degree + 5 years experience.
Windows Server 2012.
Virtual server environment under EXSi:5/6.
SharePoint, Exchange Online & MS SQL server administration.
MS Office 365.
McAfee Products.
Windows 10.
Maintenance & administration of Microsoft operating systems.
User support for Microsoft Office Applications.

Hours & Benefits:
Full time hours & Competitive salary and benefits.

Job Purpose:
Qualified Advocate or Solicitor with upwards of 2 years PQE required to work within an established Private Client Team of a leading Legal practice to manage a caseload of private client work.

Key Responsibilities:
Applicants will manage a diverse caseload within the Private Client team including:
Wills and powers of attorney.
Private trusts and foundations.
Applications to the High Court for protective receiverships.

Skills & Experience:
Minimum of 2 years PQE within Private Client work.
Sound technical knowledge and experience.
Excellent communication skills and experienced in working as part of a team.
Positive approach to managing a diverse workload to high professional standards.

Hours & Benefits:
Full time, competitive salary depending upon experience plus company benefits package.

Job Purpose:
A permanent opportunity for a Commercial Banking and Due Diligence Case Manager to join a global banking organisation. Based within the Onboarding team you will actively support the Head in managing the Operational Risks in the team, ensuring that policy and procedures associated with the New to Bank On-boarding processes are consistently applied at all times.

Key Responsibilities:
Provide full operational support to the team or function, as required, anticipating workload and supporting with appropriate materials.
Manage operational tasks as required.
Provide excellent customer service at all times.
Own and resolve issues with all stakeholders or customers and escalate where appropriate.
Deliver fair outcomes for our customers and ensure own conduct maintains the orderly and transparent operation of financial markets.
Support the On-boarding Officers in the delivery of a first class end to end on-boarding experience by ensuring the correct policy and procedures are followed, correct and applicable documentation obtained and recorded correctly on the Bank's client database.
Ensure the new to bank client on-boarding and existing client CDD processes are undertaken within the defined SLAs, ensuring any risks to the timescales are escalated to the Team Leader and Relationship Manager.
Liaise and work with other areas of the Bank to ensure the best possible experience and outcomes for the clients, employees and the Bank.

Skills & Experience:
A minimum of 3 years banking experience , working in Client On boarding Know Your Customer (KYC)/CDD.
Proven managerial / leadership experience.
A desire to find ways to continually improve the service delivered to customers.
Both spoken and written communication skills with experience of adapting your style and approach to the audience and message to be delivered.

Hours & Benefits:
Business hours.
Salary dependent on experience.

Job Purpose:
Home & Broadband Product Manager required to join an expanding Telecommunications Company on the Isle of Man in a permanent capacity. Reporting to the Head of Consumer and working closely with members of the Commercial, Technology, Customer Experience and Regulatory teams you will develop strategies and tactics based on regular research across the region to meet the home and broadband and related service needs of the Consumer and SME market.

Key Responsibilities:
You will be responsible for managing the full product lifecycle of fixed line, broadband and associated value added services across the CIIM region to drive new revenue and exceed annual operating plan within the Consumer and SME markets.
You will be responsible for tracking and driving the trading performance of the products in your ownership.
You will take responsibility for managing the lifecycle and catalogue for those products identified as under your management. This includes customer journey, staff training, supporting documentation, and KPI reviews.
You will seek to add value to the business by leveraging company investments to deliver products and services up the value chain, ensuring that both customers and revenues become more sticky and less exposed to external market conditions.
You will work with relevant stakeholders to develop 5 year plans, annual operating plan and forecast for your identified product set and key customer segments.
You will already have and continue to develop strong and professional business communication skills and your abilities as a self starter.
You will be expected to stand in for the Head of Consumer in their absence when requested.
You will be responsible for the development of fixed and broadband products and VAS as well as their related service strategies and solutions, in support of the 5 Year and Annual Operating Plan.
You will develop and maintain relationships with key supplier and account stakeholders.

Skills & Experience:
You will have a proven track record in managing products within the Consumer or SME market.
A good understanding of IT & Telecommunications technologies & the market place.
Strong technical skills and knowledge including: xDSL, G fast, Super MIMO, LTE.
Experience in the production and scheduling of product, commercial and financial plans.
Effective customer relationship management experience.
Self motivated, well organised and effective at communicating at all organisation levels.
Strong written and verbal communication skills presentable at C-Level.
Ability to work in co-operation & collaboration with others to achieve organisational objectives.

Hours & Benefits:
Competitive salary and comprehensive benefits.

Job Purpose:
Senior Finance Administrator required to join a well established Financial Services Provider. The role requires the management of a portfolio of multi-jurisdictional companies and trusts and undertaking a variety of administrative tasks.

Key Responsibilities:
To assist with day-to-day and year-end finances and the production of responsibility invoices.
To assist in projects as and when necessary e.g. integration of acquisitions from a finance prospective.
Assist the management team with weekly and month end reporting.
Liaise with clients and internal members of staff with the distribution of final fees in a timely manner.
Provide assistance and supporting documentation to auditors.
Manage and maintain our filing (scanning and linking documents online).
Ensure compliance with company standards, policies and procedures.
Be willing to travel off island as and when required to do so.

Skills & Experience:
Minimum of 3 years experience in a similar role.
To hold or be working towards a professional qualification is desirable.
Extensive regulatory and compliance understanding.
Have excellent organisational and communication skills.

Hours & Benefits:
Full time, competitive salary and benefits.

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