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Job Purpose:
Operations Supervisor required to join an established manufacturing and engineering organisation on a permanent basis. The role holder will Share responsibility for developing, evaluating and improving the key performance indicators for plant operations. Develop and lead the department to achieve the plant and company objectives. Manages available resources and leads associates to perform all departmental tasks in the most cost effective manner while ensuring a quality product is processed according to schedule.

Key Responsibilities:
Develop and maintain department roadmap in alignment with plant placemat.
Manage resources in order to meet capacity requirements.
Develop and maintains workforce skills plan.
Manage hourly workforce development for department to meet skills plan.
Communicate (lead by example) mission, vision and values.
Motivate associates to meet key indicators.
Develop associates through effective use of the Performance Management Process, Merit Review Program, PLP, and PIP etc. Disciplinary process.
Meet department and value stream objectives.
Address and resolve daily operational issues, lead value stream boundary team.
Maintain fair and consistent application of all company policies and procedures.
Assist plant leadership in driving and accomplishing key performance indicators.
Address and resolve daily personnel issues or conflicts.
Resolve product, process and equipment issues.
Plan and prioritize daily job assignments.
Lead recruitment activity for the department.
Recommend and implement process improvements (CIAS).
Lead department lean daily management activity / improvements.
Manage 10-25 members of staff.

Skills & Experience:
Previous experience in a similar role within Manufacturing is essential
Working knowledge of and ability to operate CNC and or Auxiliary equipment.
Proficient user of all Microsoft Office programs.
Ability Demonstrate leadership ability.
Strong technical ability.

Hours & Benefits:
Competitive salary and benefits package. Shift based work pattern (Night Shifts).
Job Purpose:
Senior Finance Technician required to join an established Financial Services Group. The role is responsible for day-to-day administration of a number of trading companies and also assisting the Finance Department with various accounting duties.

Key Responsibilities:
Responsible for assisting in the production of management accounts, VAT and tax returns, statutory accounts.
Joint management and control of client's bank accounts.
Assist the Group Financial Controller in all areas of the organisation.
Processing financial transactions through Sage and other accounting systems.

Skills & Experience:
Minimum 3 years experience in a similar role, and experience using accounting software packages.
Professional accounting qualification or part qualified is desired, but not essential.
Excellent verbal and written communication skills and ability to communicate with suppliers and internal staff effectively.
Ability to work under pressure and to deadlines.

Hours & Benefits:
Full time business hours, attractive salary.
Job Purpose:
A Fund Accountant is required to join a leading fiduciary, funds and professional administration services organisation. The role holder will prepare accurate and timely Net Asset Value calculations and maintenance of the books for a number of offshore fund structures.

Key Responsibilities:
Production of valuations to relevant accounting standards, legislation and best practice.
Controlling payment transactions.
Maintaining relationships with third parties.

Skills & Experience:
A Minimum of 3 years experience in Fund Administration.
Holds a recognised accountancy qualification.
Previous experience with Paxus (our valuation system) will be advantageous.

Hours & Benefits:
Full time 35 hours per week.
Salary dependent on experience.
Job Purpose:
A Manufacturing Engineering Supervisor is sought by a leading engineering and manufacturing organisation. The successful candidate will dynamically lead staff to achieve company objectives and insure process capability through prioritised improvements to key processes.

Key Responsibilities:
Develop technical capabilities and leadership competencies to effectively lead change initiatives.
Participate in the identification and prioritisation of engineering/service group opportunities.
Responsible for the prioritisation of departmental activities in alignment with group & company objectives.
Create and maintain and environment that promotes teamwork, cooperation toward shared goals and conflict resolution.
Develop and promote the utilisation and adherence to corporate practices (Project Management, Process Control Tools, Lean Tools, etc.)
Managing staffing requirements and balancing resources to meet business priorities.
Establish departmental budget targets, analyse variances and identify cost reduction opportunities.

Skills & Experience:
Bachelors degree in Engineering or equivalent relevant experience.
5+ years in a technical leadership role with proven project management capability, resource management and budgeting experience.
Working knowledge of manufacturing process and techniques required.
Excellent written and verbal communication skills with advanced problem solving and decision making.

Hours & Benefits:
Day shifts, Salary dependent on experience, comprehensive benefits, parking on site.
Job Purpose:
A Qualified Accountant (ACA/ ACCA/ CIMA) with strong technical financial accounting and reporting knowledge either gained within financial services or a leading Accountancy Practice, is sought for a finance team of an International Bank. The team produce financial and management information that measures performance and enables business planning. Primarily the role will provide Financial Control support for offshore jurisdictions, both managing costs as well as including group, regulatory and statutory reporting.

Key Responsibilities:
Deliver robust end-to-end financial accounting and control activity.
Support Financial and Statutory reporting processes, in compliance with IFRS.
Provide accurate monthly financial results, involving supporting the annual budget setting and continual forecasting processes, to enable informed business decision making.
Support delivery of regulatory reporting requirements across the relevant jurisdictions on a daily, weekly, monthly, quarterly, annual and ad-hoc basis.

Skills & Experience:
ACA/ ACCA/ CIMA qualified.
Strong technical financial accounting and reporting knowledge (IFRS) gained within Financial Services or a Big 4 Accountancy Practice.
Excellent communication and organisational skills, used to managing a diverse workload and meeting tight deadlines.
It would be helpful to have had International/ multi-jurisdictional experience and an understanding of VAT and Corporation tax.

Hours & Benefits:
Full time, market rate salary and competitive benefits package.
Job Purpose:
Systems Infrastructure Engineer required to join a Private Wealth Management on a long term contract basis. The role holder will be involved in project work and will provide support to the Senior Systems Infrastructure Engineer. The role holder will also be required to provide third party support to the other IT Systems departments as well as maintaining and building relationships with other departments and third party service providers.

Key Responsibilities:
Maintain the operational status of the IT infrastructure whilst establishing and implementing continuous improvements.
Provide monitoring, optimisation, tuning, capacity planning, testing and maintenance of designated services.
Act as a 3rd line support offering a point of reference and Provide technical expertise to the IT Service Desk and IT Systems organisation ensuring high levels of client satisfaction is achieved. This will be with particular focus on hardware & associated infrastructure configuration recommendations, as per company standards.
Assist with the delivery of sanctioned projects in a cost effective manner, working with the team of IT resources. (both internal and external).
Assist in the planning and design of systems upgrades and improvement plans (internally and externally supported) by implementing, testing, evaluating, and installing enhancements for hardware and software.
Maintain the data backup and recovery plans and provide IT business continuity and disaster recovery services. This will include Co-ordinating regular recoveries of business critical services adhering to the Businesses Continuity Policy.
Management of incidents, problems, changes and releases as required.
Maintain and build relationships with third party suppliers involved in the delivery of improvement plans /projects & where necessary with adherence to relevant Service Level Agreements in order to ensure agreed targets and standards.
Assist in the definition, development and implementation of company's information technology and telecommunication system policies, procedures and standards across all technical platforms.
Identify and Research IT infrastructure improvements / projects in line with business requirements.

Skills & Experience:
Highly motivated with a minimum of three years in a Systems Infrastructure role.
Experience in managing/maintaining complex and Business Critical infrastructure systems:
- Enterprise Level Storage Systems
- Enterprise Wide Network Switching and Routing
- Enterprise Level Anti-Virus
- Enterprise Telephony Solutions
- Enterprise Security Gateways/Appliances
Extensive knowledge of technical and operational procedures and processes that are in place within the Systems Department.
Effective time manager able to take responsibility for organising and prioritising workloads and delivering to tight deadlines.

Hours & Benefits:
Structured working pattern- core business hours, excellent rates of pay- market competitive, based in central Douglas.

Job Purpose:
Product Manager required on a permanent basis for a financial services provider to manage and drive the performance of the banking and deposit product range.

Key Responsibilities:
Act as the product specifications guardian person in respect of the banks products.
Manage all aspects of the banking and deposit product portfolio including product design, pricing, vintage management, launch and withdrawal phases.
Manage retention of maturing funds.
Develop, implement and maintain products, product enhancements, systems and processes to support the product strategy.
Analyse customer behaviour change requirements and link these to product pricing and features.
Successfully develop and implement short and long term initiatives, including acquisition, cross-selling, migration, retention, pricing and cost optimisation.
Develop and maintain relevant product and marketing collateral in conjunction with Marketing.
Manage updates to client application touch points in keeping with the digital journey.

Skills & Experience:
3-5 years experience in a similar product position , preferably within financial services.
Relevant degree or equivalent qualification in Marketing.
Track record of product design and delivery, with detailed knowledge of the product / client lifecycle, understanding of the practical application of the marketing mix within financial services.
Previous exposure and familiarity with marketing and/or customer experience with a focus on digital innovation.

Hours & Benefits:
Business hours.
Competitive salary and benefits package.
Job Purpose:
Credit underwriter require to join a financial, services organisation, reporting to the Credit Manager you will analyse and assess credit proposals received from brokers or clients directly.

Key Responsibilities:
Assess applications received for loans and approve loans that meet the Banks agreed lending criteria in accordance with their mandated authority.
Assess applications received for loans and recommend to the Credit Manager or the Credit Committee those which meet the Bank's lending criteria but are outside their mandated authority.
Communicate and liaise verbally and in writing between customers and staff, and interpret and respond clearly and effectively to spoken requests over the phone or in person.
Accurately maintain all related systems, files and Data.
Ensure all relevant Regulations and Polices are adhered to when assessing any proposal.

Skills & Experience:
A minimum of 3 years experience working in a credit role within the financial services industry.
An understanding of the relevant UK & IOM Regulatory requirements relating to the provision of credit facilities in these jurisdictions.
Excellent interpersonal and communication skills are essential as this role will involve influencing at all levels.
Good working knowledge of Microsoft Office packages.

Hours & Benefits:
Business hours.
Salary dependent on experience.
Job Purpose:
Experienced Project Manager with previous IT project delivery with compliance and information governance experience to operate on an initial 6-12 month contract.

Key Responsibilities:
Take responsibility to ensure that assigned projects produce the required outcomes and deliver business benefits.
Control of assigned resources (people, technical and financial) while managing successful relationships with the Departmental and Divisional customers, subcontractors and other stakeholders.
Ensure that assigned projects are managed in accordance with group governance, lifecycle and gated approval process. Comprehensive project, budget, quality, and risk plans are prepared and maintained. Monitors and controls the performance and variance against these plans.

Skills & Experience:
Minimum of 5 years in a similar role is required.
Experienced in IT Project Delivery.
A proven track record of implementing change and working to tight deadlines.

Hours & Benefits:
Competitive salary, full time working pattern- core business hours, based in central Douglas.
Job Purpose:
Pensions Manager required to join an expanding International Life company in a permanent capacity on the Isle of Man as the Pensions Technical Manager. This is a new position to head up the newly formed IOM based Pension Administration Team, which is preparing to launch a new range of employee benefits solutions to the IOM market.
The Technical Manager role is an expansive and varied role, responsible for the delivery of effective and timely business processing of employee benefits administration, communication & reporting to Treasury & FSA. In addition you will provide technical guidance to the business on areas such as client care, operational efficiencies & improvements, the tax & regulatory environment as well as customer support.

Key Responsibilities:
Ensure that regulatory & tax checks are completed & deadlines for reporting are met.
Keep up to date with regulatory, tax & market developments; develop a process to ensure that regulatory/tax/market analysis is complete and changes implemented.
Research & develop solutions to new or unknown issues making recommendations.
Provide basic learning and development material/ create learning opportunities.
Development & Maintenance of the Employee Benefit Training & Competence scheme.
Accountable for own personal development.
Be a point of reference on technical issues and non-standard cases, personally taking on more advanced calculations and complex schemes where required as well providing feedback on errors made to explain and prevent reoccurrence.
Challenge procedures to identify process improvements and pass on recommendations to Service Delivery teams.
Work within the business to improve operational efficiency e.g. automation, full use of standard products.
Coach client services administrators taking an active role in mentoring and identifying technical training needs & proposing solutions where appropriate.

Skills & Experience:
A relevant financial qualification or progress towards (CII Certificate in Financial Services CF1/R01 + FA1 &FA2, CII Diploma in Financial Services).
5 years+ relevant work experience in a Senior Pensions Administration role or a Technical role within a Life Insurance company knowledge.
A good understanding of the Life & Pensions industry on the Isle of Man or UK.
A good technical understanding of the operations within a Life Insurance company.
Proven on going maintenance and development of own knowledge skills.
Methodical & logical thinker with the ability to grasp concepts quickly and turn requirements into end results.
Excellent attention to detail with ability to work effectively under pressure and to tight deadlines.
Able to communicate complex technical matters at a level appropriate to the recipient, exercising tact & diplomacy where necessary.
Flexible reliable and adaptable able to apply interpretive and creative thinking to work situations.

Hours & Benefits:
Highly competitive salary and comprehensive benefits.
Job Purpose:
Compliance professional required to undertake a Compliance Manager position for a Trust company. This is a permanent positon and a standalone role to act as the Compliance Officer and MLRO.

Key Responsibilities:
Act as Compliance Officer and MLRO.
Primary point of contact with the Isle of Man Financial Services Authority.
Review, advise on and implement applicable legislation and regulations.
Manage the compliance monitoring programme to assess adherence with regulations
Undertake internal audit reviews to test validity and robustness of internal controls
Review advertisements and other promotional content.
Review collective investment scheme documentation for adherence to applicable regulations.
Ensure policies and procedures are up-to-date and meet company and regulatory needs.
Oversee risk management for the business.
Advise on the impact of new processes, products and practices upon the risk environment.
Review and manage the company's risk policies and risk register.
Monitor controls in place to manage and mitigate identified risks.
Attend meetings of the Risk Management Committee.
Promote an effective compliance and risk awareness culture.
Develop effective relationships with directors and staff as well as third parties and professional intermediaries as required.
Deliver anti-money laundering training to staff.

Skills & Experience:
Previous experience as an MLRO or Deputy MLRO within financial services.
Excellent knowledge of fiduciary and funds service operations.
Extensive compliance, risk and/or audit experience.
Experience in the management, development and implementation of policies and procedures.

Hours & Benefits:
Market rate salary and comprehensive benefits.
Job Purpose:
Assistant Manager is required to join the Technical Banking team within an International Bank. The role will include day to day management of the IPB Credit Book and resolution of other technical banking and risk related enquiries.

Key Responsibilities:
Resolve any credit related enquiries from internal and external customers both existing and potential.
Prepare, check and issue facility documentation to clients, ensuring all in line with procedures and regulations.
Preparation and review of credit applications received from various distribution channels.
Oversee the overdrawn account process, managing unauthorised excess and issuing notice to close mailings.
Participation in Technical Banking projects as may be required by Technical Banking Manager.
Work closely with colleagues in other jurisdictions to discuss and identify future opportunities in product development or changes in policy to better meet clients needs.

Skills & Experience:
Minimum of 5 GCSEs including English and Maths grade C or above.
2-5 years experience in a similar banking/financial organisation role.
Previous credit experience is essential.
Excellent communication skills and ability to work equally well within a team and using own initiative.

Hours & Benefits:
Full time business hours, competitive salary and company benefits package.
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