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Job Purpose:
Professional individual required to join a leading Manufacturing organisation on a permanent basis to undertake the role of Primary Operator. The role holder will be responsible for setting up and running one core primary machine platform type and operate other platform types as well as troubleshooting problems on core primary machine platforms.

Key Responsibilities:
Able to recognise and solve non-routine problems on core primary machine platform type.
Contributes to the achievement of department, plant and company objectives.
Performs all day-to-day tasks in the most cost effective manner.
Ensures a quality product is processed according to schedule.
Adheres to all regulatory requirements placed on the plant.
Supports company operating plan along with company's mission, vision and values

Skills & Experience:
High School diploma or equivalent, ideally within a related subject.
A minimum of 2 years' operating CNC or manual machines.
Strong technical ability. Ability to read manufacturing drawings.

Hours & Benefits:
Shift pattern rota; days and twilight shifts- increased rate of pay for twilight shifts, excellent rates of pay, parking on site.

Job Purpose:
PA required on a permanent basis to assist and provide administrative support to the Finance Director and other executive and non-executive directors of the Group Board with all applicable corporate matters in a highly professional, well organised and timely manner.

Key Responsibilities:
Completion and co-ordination of all H&B Board associated paperwork and correspondence.
Planning & organising meetings and events.
Preparing meeting rooms.
Meeting & greeting visitors.
Distributing stakeholder correspondence accurately and within agreed deadlines.
Diary management.
Organising travel, accommodation and agendas.
Typing documents and collating financial reports.
Fielding calls, emails & post.
Conducting research as and when required.
Taking action points & writing minutes.
Preparing presentations.
Proof reading & formatting documents.
Managing & reviewing filing systems.
Assisting with financial year end and associated tasks.
Assisting with Group Insurance requirements and associated tasks.
Collate & update relevant data as and when required.
Running business errands as and when required.
Liaising with internal and external stakeholders.
Managing ad-hoc projects.

Skills & Experience:
2-3 years' work experience in an administrative corporate PA support role in a service-orientated environment.
Experience of letter writing and proof reading extensive corporate reports and documentation.
Experience of taking collating Board Meeting agenda “packs” and taking meeting minutes.
Excellent Proficiency in the Microsoft Office (Excel, Word & Outlook & PowerPoint) products (ideally with some advanced Word user knowledge).

Hours & Benefits:
Business hours.
Salary dependent on experience.

Job Purpose:
Mortgage Relationship Manager required to join an expanding International Bank, in a permanent role on the Isle of Man, as a Mortgage Manager within the Intermediary & Specialist Mortgage Team. Role purpose is to maintain and further develop a portfolio of offshore clients requiring mortgage facilities both through direct internal channels and through various UK based mortgage brokers.

Key Responsibilities:
Responsible for delivering personal sales targets.
Develop & maintenance of a broker contact strategy to ensure a consistent level of introduced mortgage business to achieve sales target.
Responsible for full customer engagement to effectively manage the onboarding of new mortgage customers to the bank as efficiently as possible.
Manage customer complaints within process and timescales.
Maintain adherence to all internal & external; regulatory, operational, compliance, credit and key control systems and procedures are implemented.
Provide outstanding customer service by keeping the customers needs at the forefront and exceeding the customers expectations through quality service.
Identify any vulnerable customers and provide the necessary support to ensure that they receive fair outcomes.

Skills & Experience:
Significant experience within a banking environment in either a Relationship Manager or Mortgage Manager position.
Excellent portfolio management experience.
Used to working with stakeholders at al levels.
Well organised and capable of working both within a team and on own initiative.
Occasional business travel will be required most likely on a quarterly basis to the UK.

Hours & Benefits:
Market rate salary and comprehensive benefits.

Job Purpose:
An experienced Client Service Analyst is sought by a Douglas based international bank on a permanent basis. The role holder will serve as the first point of contact for external enquiries to the Client Servicing Team.

Key Responsibilities:
Providing a first-class experience for all customers, demonstrating full ownership of all queries and day-to-day banking requests.
Support the day to day needs of corporate clients over telephone and email.
Updating customer records and building customer contact information.
Identify and address customer issues, implementing preventative actions that benefit both customer and company wherever necessary.

Skills & Experience:
2 years previous experience operating in a customer-facing or telephony based role.
Excellent communication skills, confident dealing with complex customer queries and complaints.
Strong computer literacy and proficient keyboard skills.
A minimum of 5 GCSE's including English and Maths at Grade C or above.

Hours & Benefits:
Full time hours based on a 35 hour working week - the Client Servicing Team operates on a shift basis, from 7am-11pm, Monday to Sunday; Excellent salary and benefits package; Full & extensive training provided.

Job Purpose:
A Graduate/Trainee is sought by the Operations department of a leading wholesale and distribution group, in a permanent capacity. The successful applicant will spend time in key business functions to gain an understanding of company methods, develop business logic, and contribute to business development and improvement.

Key Responsibilities:
Composing and editing correspondence and memos, and coordinating office mail and other incoming and outgoing correspondence.
Coordinate, prepare, and distribute meeting agendas, take and transcribe meeting minutes, and prepare for review.
Deal with incoming support telephone calls and email enquiries.
Plan, organise, and administer project/program events and workshops/seminars.
Maintain project/programme records and spreadsheets to ensure objectives are achieved.
Manage filing systems, ensuring paper records are kept in an orderly fashion.

Skills & Experience:
Preferably educated to degree standard.
Excellent verbal and written communication skills.
Strong analytical skills; ability to remain highly organised whilst working under pressure & with minimal supervision.
Holder of a full/clean UK driving licence.
Flexible attitude to national travel and overnight stays where appropriate.
Proficiency with MS Office products (inc. Word, Excel, & Outlook, ideally with some advanced Excel formula knowledge).

Hours & Benefits:
Full time business hours; salary commensurate with relevant skills; competitive company benefits package.

Job Purpose:
Payroll Manager required for an expanding payroll group on a permanent basis to lead all payroll functions. The role holder will ensure group payroll expenses and taxes are paid correctly and on time, whilst supervising a payroll team.

Key Responsibilities:
Process payroll transactions / calculations (e.g. salaries, attachment of earnings deductions, taxes and third party payments and auto-enrolment pensions) All aspects of staff management including, recruitment, terminations, pay reviews, appraisals, time-keeping. Ensure compliance with relevant legislation and internal policies. Supervise and coach payroll administrators. Manage payroll workload. Collaborate with internal departments including Human Resources (HR), sales, customer service and finance teams. Maintain accurate records and prepare reports. Resolve issues and answer payroll-related questions. Close & reconcile weekly and monthly payroll.

Skills & Experience:
Proven experience as a payroll manager or similar role.
Payroll qualification would be preferable but not essential.
Current knowledge of payroll procedures and related legislation.
Previous team management experience essential.
Good understanding of UK payroll and taxes.
Proficient Excel user.
Sage Payroll 50 experience preferable but not essential.

Hours & Benefits:
Full time hours with a competitive salary and benefits package

Job Purpose:
Experienced Administrator required to join a leading Douglas based Distribution Group. The role holder will be responsible for being the first point of contact for visitors and callers to the Head Office and will provide HR administration services support to the Central Services HR Manager, and each People Development Manager located in the operating business units. This role is a permanent role however the organisation is keen to fill the requirement and as such would be open to candidates whom are available on an initial temporary basis with the possibility of progressing into a permanent role.

Key Responsibilities:
Greet all visitors in a friendly and professional manner and direct them to their correct destination.
Ensure all relevant procedures are followed (e.g. filling out the sign in/out book and announcing visitors correctly).
Ensure that the Reception area is maintained to a high standard to create a pleasant and welcoming environment.
Ensure that all telephone calls and general email enquiries are managed in a timely and professional manner whilst maintaining quality service standards.
Receive and sort both incoming and outgoing mail efficiently.
Recruitment (e.g. arranging interviews, responding to applicants etc).
Generating various employee letters and correspondence..
Printing and issuing employment documentation (e.g. contracts, handbooks etc.)
Assisting with new Head Office employee inductions.
Administering and managing employee benefits programmes.
Assisting with the effective management of IoM Work Permits (e.g. application and renewals).
Manage on site and Out of Office information ensuring these are kept up to date and accurate at all times.
Undertake general ad-hoc HR administration duties as and when required.

Skills & Experience:
2-3 years' work experience in an administrative HR support and/or reception role in a service-orientated environment.
Excellent Proficiency in the Microsoft Office (Excel, Word & Outlook & PowerPoint) products (ideally with some advanced Word user knowledge).
Experience of letter writing and proof reading.

Hours & Benefits:
Structured working pattern- core business hours, competitive rate of pay, parking on site.

Job Purpose:
ACA/ACCA qualified or part qualified candidate with experience in Audit, is sought to take on a varied portfolio of client work, from small local businesses to larger, more complex Audits, including Financial Services clients. Accounts production will also be an element of the role's responsibilities, with audit work including day to day project management of assignments. The successful candidate may broaden the scope of their experience with the client work & portfolio being undertaken and the opportunity should also give a more realistic work/life balance, with overtime being paid when this is required.

Key Responsibilities:
Working as part of a team, leading on site audit teams and providing an effective hands-on advisory role for a varied portfolio of clients
Oversees all aspects of audit fieldwork and completion
Prepares or reviews work papers and drafts of financial statements, including the production of advanced conclusions in respect of any technical and audit issues identified
Taking an active role in audit planning discussions, identifying audit risks and developing an understanding of client businesses

Skills & Experience:
ACA/ ACCA qualified or part qualified (and looking to complete studies), with previous experience within Audit
Used to working in autonomously, with support as needed, in accordance with appropriate professional and company standards, to achieve expectations
Good interpersonal skills, able to delegate work and provide appropriate coaching and on-the-job training to other members of the team
Experienced in working in a commercial and timely manner

Hours & Benefits:
Full time hours, with overtime being paid and only required from time-to-time. Highly competitive salary and benefits

Job Purpose:
ACA/ ACCA qualified and experienced Audit Manager or Senior Manager, required to join a mid-tier Accountancy practice and undertake a varied accounting and audit role for a broad portfolio of clients. The successful candidate will benefit from a realistic work/life balance, a competitive salary and benefits package, as well as being potentially able to develop broader practical experience.

Key Responsibilities:
Taking a leading role in the Audit and Accounting team, developing and supporting staff to achieve their potential.
Ensuring that work is completed in accordance with appropriate professional and company standards, on a timely basis.
Managing a key client portfolio, developing strong working relationships both externally and internally.
Control of audits in relation to timescales, budgets and risk management procedures.
Preparation of Accounts and ad hoc accounting work, as needed.
Review of work and finalising management reporting.
Assisting with the production and presentation of proposals for new clients.

Skills & Experience:
ACA /ACCA qualified with PQE in Audit.
Used to building a team and supporting their training and development.
Likely to have experience of large audits and complex groups in addition to dealing with complex technical matters, although the role may also provide further scope for broadening experience, as this role will offer a varied portfolio of clients as well as additional accounting and ad hoc reporting responsibilities.

Hours & Benefits:
Full time hours, with additional working hours being an occasional requirement - overtime will be paid. Highly competitive salary and benefits.

Job Purpose:
Compliance professional required to undertake a Compliance Manager position for a Trust company. This is a permanent positon and a standalone role to act as the Compliance Officer and MLRO.

Key Responsibilities:
Act as Compliance Officer and MLRO.
Primary point of contact with the Isle of Man Financial Services Authority.
Review, advise on and implement applicable legislation and regulations.
Manage the compliance monitoring programme to assess adherence with regulations
Undertake internal audit reviews to test validity and robustness of internal controls
Review advertisements and other promotional content.
Review collective investment scheme documentation for adherence to applicable regulations.
Ensure policies and procedures are up-to-date and meet company and regulatory needs.
Oversee risk management for the business.
Advise on the impact of new processes, products and practices upon the risk environment.
Review and manage the company's risk policies and risk register.
Monitor controls in place to manage and mitigate identified risks.
Attend meetings of the Risk Management Committee.
Promote an effective compliance and risk awareness culture.
Develop effective relationships with directors and staff as well as third parties and professional intermediaries as required.
Deliver anti-money laundering training to staff.

Skills & Experience:
Previous experience as an MLRO or Deputy MLRO within financial services.
Excellent knowledge of fiduciary and funds service operations.
Extensive compliance, risk and/or audit experience.
Experience in the management, development and implementation of policies and procedures.

Hours & Benefits:
Market rate salary and comprehensive benefits.

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