Agency & Commissions Administrator, Permanent Job, Isle of Man

Job Purpose:
Permanent position within the Customer Services Agency & Commissions Team as an Administrator for an International Life group.

Key Responsibilities:
Processing instructions received from intermediaries to amend their agency details; for example - change of contact details, change of ownership, structure or directors and amendments to bank account details.
Actioning commission and investment adviser fee statements and the related payments.
Administering new suitable certifier applications.
Dealing with enquiries by email and telephone from the Sales Team and intermediaries.

Skills & Experience:
Previous Customer Service experience would be desirable, recent school leavers will be considered.
An awareness of the Insurance (Anti-Money Laundering) and knowledge of Customer Due Diligence requirements in line with the Isle of Man Financial Services Authority. AML/CFT Requirements and Guidance, would be an advantage.
An awareness of different UK and International payment methods.
Good verbal and written communication skills.
Ability to deliver against deadlines and good organisational skills.

Hours & Benefits:
Standard Working hours 9am - 5pm.
Market Rate Salary.
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Alexandra Jackson
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