Banking Administrator- Remediation Project, Contract, Isle of Man
A number of Administrators required to join an International Banking group to undertake a remediation project.. The role holder will be responsible for processing a wide range of administrative duties in line with service level agreements.
Respond effectively to a defined range of requests including signature updates , scanning of information and sorting and archiving of documents. ensuring right first time.
The individuals may also flex to learn other roles within the team.
Adhering to and maintaining customer service levels for response times without compromising our quality of service.
Performing against all agreed targets.
Consistently adhering to all regulatory, operational, and key control systems and procedures.
Participate in team based continuous improvement activities with both the customer and the team at the heart of all thinking.
Skills & Experience:
Previous administrative experience is highly desirable, preferably within Financial Services.
A minimum of 5 GCSE's grades A*-C including Maths and English.
Ability to work effectively and independently as part of a team using own initiative to ensure we meet our customer needs.
Good communication skills.
High level of customer focus.
Good PC Skills with a high level of speed and accuracy in processing.
Ability to work with and build relationships with colleagues to ensure customer service is of highest standard.
A clear sense of priority, good planning skills and ability to tackle work in an organised fashion.
Hours & Benefits:
Structured working pattern- core business hours, competitive rate of pay, Douglas based, parking on site.
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