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Essential Banker

Job Purpose:
Essential banker required to join an international banking organisation to deliver a first class experience to clients.

Key Responsibilities:
Providing a first-class experience for all of our customers.
Demonstrating ownership of all queries and acting as the first point of contact for customers day-to-day banking requirements, using various communication methods.
Proactively educating customers on the features and benefits of the international proposition, and managing customers throughout the process.
Acting on customer prompts.

Skills & Experience:
Experience in providing excellent customer service, preferably within the financial services industry however we will also consider applications from other customer centric industries.
Adaptability in your approach and attitude, with the ability to work calmly and constructively under pressure.
A commitment to providing a world-class service and driving our dedication to the client experience, with the ability to build strong and trusted relationships.
An understanding of the importance of meeting and exceeding client expectations.
Hours & Benefits:
Shift pattern: 35 hours per week between 7am and 8pm Monday - Friday, with occasional weekends.
Range of benefits offered that include a competitive salary.
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PP6152
To be discussed
Alexandra Jackson
Senior Recruitment Consultant
01624 665115
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