Senior Onboarding Analyst, Permanent Job, Isle of Man
Senior Onboarding Analyst required to join the Data Operations team of a global banking organisation. The role holder will be accountable for applying extensive and comprehensive knowledge of complex processes to Relationship Managers, Clients and Projects as well as exception management, issue resolution and dealing with 3rd party vendors.
Ensure policy and procedure standards are applied across all aspects of static data activity and ensuring the accuracy and completeness of all data.
Ability to clearly communicate your findings and proposals to colleagues and Senior Management, especially in situations involving non adherence to policy and procedures.
Completing various data analysis on complaints and queries from internal clients, in order to improve quality and propose procedure changes.
Work closely with both the onshore and offshore teams and will use all opportunities to raise levels of awareness and competence of the many processes within the relevant business areas.
Support and develop people to deliver outstanding customer focused service, ensuring that all areas are focused on quality and quantity in equal focus & adhering to agreed policies, procedures and customer practices.
Contribute and challenge to improve performance along with the ability to communicate with peers and senior members of the team.
Skills & Experience:
A minimum of 3 years previous experience gained within financial services, ideally within an Operations environment.
Able to build and maintain effective internal relationships, with a focus on innovation and continuous improvement and development in all areas of work.
Strong influencing and communication skills.
Excellent command, both written and verbal, of the English language and will have a strong knowledge of Microsoft Office (especially Word, Excel and PowerPoint)
Hours & Benefits:
Market salary and Company benefits.
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