Wealth Client Services Executive, Permanent Job, Isle of Man

Job Purpose:
Wealth Client Services Executive required to join an international banking organisation, you will be required to deliver expert transactional banking service to clients using multi-channel communications options including telephone, email, letter and fax. And provide a named point of contact service demonstrating ownership of all client queries for all the client short term banking requirements.

Key Responsibilities:
World Class Service Delivery to all Clients.
Ownership of all transactions from our Clients from start to end.
Follow all policies set to ensure our Risk strategy is met.
Demonstrate ownership and be pro active in self development.
Identify areas of improvement to enhance the customer journey.
Be a Financial Coach to deliver a bespoke service to our clients.

Skills & Experience:
Strong academic background to include Standard Grade or above (or equivalent) in both Mathematics and English Language.
Previous customer service experience within any sector would be beneficial.
Excellent level of computer literacy with proficient keyboard skills.
The ability to speak other languages will be an advantage.

Hours & Benefits:
Flexible approach to working hours, being available to work to a rotational shift pattern between the hours of 7am and 8pm Monday to Friday and 8am and 5pm on Saturdays and Sundays.
Market rate salary and excellent benefits package.
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Jess Edmonds
Recruitment Consultant
01624 665115
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