CDD Remediation Executive, Contract, Isle of Man
Multiple opportunities for experienced Financial Services Administrators to join a leading International Bank as part of a Remediation Project Team. The Team will be responsible for providing support to the Overseas Services business area, specifically in relation to Know Your Client (KYC) policies.
Responsible for providing guidance on the correct documentation required from clients who have been issued a letter as part of the KYC Project.
Accountable for gathering the clients certified documents, facilitating the delivery to relevant departments whilst adhering to internal processes.
The successful candidate must take personal responsibility to support the team working ethos and ensure they have a development plan in place at all times.
Work closely with the Client Due Diligence team to identify training gaps and implement and maintain training and development plans on the back of this.
Provide focussed coaching to Clients, Front Office and Operations colleagues.
First point of contact for all new account queries and ensure that all interaction with clients is a positive experience and that client expectations are managed and met at all times.
Ensure that all activities and duties are carried out in full compliance with regulatory requirements, Enterprise Wide Risk Management Framework and internal Policies and Policy Standards.
Skills & Experience:
Previous banking/financial services experience is essential.
Familiar with the concept of Intermediary & Trust company clients, and ideally with knowledge of the core product set used by the organisation.
A strong understanding of Microsoft standard packages, such as Word and Excel.
Hours & Benefits:
Structured working pattern, excellent rate of pay- market competitive, based in central Douglas.
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