CDD/KYC Case Manager, Permanent Job, Isle of Man
A CDD/KYC Case Manager is sought by a global banking corporation, to join their Commercial Banking team on a permanent basis. Based in central Douglas, the role holder will ensure that all client transactions and instructions are processed without defects in full accordance with KYC and Customer Due Diligence checks and standards.
Lead and process remediation activity relating to CDD and KYC checks.
Process instructions to amend, cancel, or close existing products and services and/or the administration of products.
Report writing, together with research and discussions with other departments, to ensure both business and company programmes are well engaged and informed.
Managing complex cases efficiently whilst maintaining quality and compliance standards.
Skills & Experience:
Minimum of 2 years previous experience within Financial Services, ideally within a KYC/CDD focused function.
Comprehensive understanding of regulatory frameworks and compliance requirements associated with Financial Services.
A track record of gaining an understanding of customer needs and delivering excellent customer service.
Excellent communication skills with experience of sharing information effectively in a clear, concise, and professional manner.
Hours & Benefits:
Full time business hours; highly competitive salary and benefits package.
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