Client Services Officer, Contract, Isle of Man
Client Services Officer required to join the Commercial Team within the Customer Contact Centre Department of an International Bank on an initial contract basis.
Act as the first point inward contact for all telephony based customer queries.
Manage and deal with a wide range of service requests from customers worldwide.
Build rapport with customers by gaining a full understanding of their needs in order to provide exceptional customer service.
Skills & Experience:
Previous customer service experience is essential.
Previous Financial Services experience preferably within Banking is highly desirable
Previous office experience ideally with in Financial Services is highly desirable.
A minimum of 5 GCSE's grades A*-C including Maths and English is essential.
Hours & Benefits:
Structured working pattern- core business hours, competitive rates of pay- based on experience, Central Douglas based.
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