Contract (15 months) Client Support Officer required to join the payments team of a global banking organisation based in Douglas.
Undertake call-backs to clients and/or respond to queries as and when required in accordance with documented procedure.
Process debit card instructions, including create/amend/delete/authorise cards, limit increases.
Process GBP inwards/outward cheque clearing in accordance with procedures.
Provide indication/booked rates for FX deals as required.
Ensure SWIFT queues are clear, and all failures are corrected and sent.
Skills and Experience:
Experience in a similar banking/financial organisation.
An understanding of SWIFT, CHAPs.
5 GCSE including English and Maths grade C or above.
Sound knowledge of Banking practice and regulations.
Hours & Benefits:
Business hours and competitive salary and benefits package.
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