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Client Support Officer

Job Purpose:

Contract (15 months) Client Support Officer required to join the payments team of a global banking organisation based in Douglas.



Key Responsibilities:

Undertake call-backs to clients and/or respond to queries as and when required in accordance with documented procedure.



Process debit card instructions, including create/amend/delete/authorise cards, limit increases.



Process GBP inwards/outward cheque clearing in accordance with procedures.



Provide indication/booked rates for FX deals as required.



Ensure SWIFT queues are clear, and all failures are corrected and sent.



Skills and Experience:

Experience in a similar banking/financial organisation.



An understanding of SWIFT, CHAPs.



5 GCSE including English and Maths grade C or above.



Sound knowledge of Banking practice and regulations.



Hours & Benefits:

Business hours and competitive salary and benefits package.





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PP5906
Competitive
Alexandra Jackson
Senior Recruitment Consultant
01624 665115
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