Client Support Officer

Job Purpose:

Contract (15 months) Client Support Officer required to join the payments team of a global banking organisation based in Douglas.

Key Responsibilities:

Undertake call-backs to clients and/or respond to queries as and when required in accordance with documented procedure.

Process debit card instructions, including create/amend/delete/authorise cards, limit increases.

Process GBP inwards/outward cheque clearing in accordance with procedures.

Provide indication/booked rates for FX deals as required.

Ensure SWIFT queues are clear, and all failures are corrected and sent.

Skills and Experience:

Experience in a similar banking/financial organisation.

An understanding of SWIFT, CHAPs.

5 GCSE including English and Maths grade C or above.

Sound knowledge of Banking practice and regulations.

Hours & Benefits:

Business hours and competitive salary and benefits package.

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Alexandra Jackson
Senior Recruitment Consultant
01624 665115
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