Customer Consultant, Permanent Job, Isle of Man

Job Purpose:
Customer Consultant, responsible for managing all customer requests in a confident and proactive manner, sought by international Life Assurance business. Permanent job.

Key Responsibilities:
Provide an accurate service in a knowledgeable and professional manner, ensuring customer satisfaction at all times.
Act as a Customer Service Role Model, taking every opportunity to build beneficial relationships.
Confidently support peers in dealing with all customer requests.
Support a culture that encourages innovation and continuous improvement to the benefit of the customer.
Uses knowledge to assist peers to effectively deal with customer queries and identify improvements to departmental procedures.

Skills & Experience:
Previous experience in Life Assurance industry.
Knowledge of life assurance products.
Excellent communication skills, both written and verbal.
Able to work within a team environment and contribute at all levels.

Hours & Benefits:
Full time business hours, salary commensurate with skills and experience, full company benefits.
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