Customer Services Administrator, Permanent Job, Isle of Man
A Customer Services Administrator is sought by an expanding Douglas-based Payroll and Contractor Services organisation, in a permanent capacity. The role holder will be accountable for email, telephone, and letter enquiries from a large client base, and undertaking administrative tasks.
Dealing promptly and efficiently with telephone and email client enquiries.
Following up with contractors directly regarding timesheets.
Maintaining and updating company systems and records with comprehensive notes.
Assisting with various ad-hoc tasks and projects to ensure the smooth running of the Client Services Team.
Skills & Experience:
A previous track record in providing excellent customer service is essential.
Strong IT skills, particularly in MS Office applications.
Minimum of 5 GCSEs at grade C or above, including English and Maths.
Must be a good team player, with an enthusiastic can-do attitude.
Hours & Benefits:
Full time hours based on a 37.5 hour working week; competitive salary and company benefits.
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