Client Support Executive, Permanent Job, Isle of Man
Client Support Executive required for a Douglas based Payroll organisation to ensure efficient on boarding of new contractors and be the main point of contact for contractors.
Vet new applications, ensuring expected information/documentation has been submitted adhering to defined compliance criteria.
Liaise with Managing Consultants and Consultants to obtain any outstanding requirements and enable successful on boarding of new clients whilst adhering to the set procedures and checks.
Manage invoices for bonus/referral payments for all contractors.
Proactively answer pay queries and calls in a timely fashion.
Direct support to the team leader in her absence.
Skills & Experience:
2 years proven customer service /administrative experience.
Ability to proactively manage stakeholders (internal customers) and external customers.
Excellent communication skills, having the ability to build rapport over the phone.
Hours & Benefits:
Business hours, competitive salary.
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