Experienced professional required to join an established Insurance Organisation on an initial temporary basis. The role holder will be required to work as part of a team providing a quality service to ensure effective day to day servicing of existing clients account. To ensure that all activities comply with regulatory and market standards and to understand and adopt relevant Company Policy and Procedures to ensure suitable records are held and maintained to our audit standards.
To prepare documentation for existing customers in relation to renewals and mid term adjustments in a timely manner.
To prepare documentation for new customers in relation to their insurance requirements in a timely manner.
To deal with customer queries relating to existing policies and liaise with insurers regarding potential changes and new terms for policies.
To obtain renewal terms for customers and identify potential alternative quotations where appropriate.
Handling Commercial claim on behalf of the client including insurer notification, negotiation with insurer/loss adjuster/client and appropriate diary to ensure acceptable outcome for client.
To ensure all customer details are recorded accurately and entered onto system in a timely fashion.
Confirm cover with relevant insurers, process policies and chase up outstanding documentation when required.
Deal with account queries and credit control matters highlighting any concerns to Account Executive or Managing Director in a timely manner.
Skills & Experience:
Previous experience in a similar role within general insurance is essential.
Excellent interpersonal communication skills.
Proficient user of all Microsoft Office programs.
Hours & Benefits:
Structured working pattern- core business hours, competitive rates of pay, central Douglas based.