Operations Administrator - Life & Pensions
Multiple Administrators required to join an established Financial Services group on a permanent basis. The role holder will be responsible for operating as a member of the Life and Pensions Operations Team to provide support to introducers and Policyholders in order to develop and offer superior levels of service across all Life and Pensions products. To understand the needs of, and to develop positive relationships with Life and Pension clients and their financial advisers.
Provide administrative services to internal departments and sales team.
Provide a superior level of customer support when dealing with client and intermediary queries.
Deal with new business and policy servicing enquiries in line with existing procedures and checklists.
Have involvement in departmental projects.
Process investment dealing instructions and corporate actions in a timely manner.
Skills & Experience:
Previous experience New Business and/or Claims administrative experience.
Working knowledge of administrative systems is essential.
Excellent communication and customer service skills.
Knowledge of international finance sector, in particular life assurance and pensions, is desired.
Competent in using Microsoft applications.
Hours & Benefits:
Full time, business hours.
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