IT Support Officer

Job Purpose:
IT Support Officer required to join a leading Independent Financial Services Organisation.

Key Responsibilities:
Providing first line support for the internal staff which will include infrastructure, software and telephony support.
Ensure full availability of systems for the business which will require working with the IT Director to maintain and manage any hardware and software problems.
Responsibility for the VMware virtual infrastructure and computer systems.
Provision of daily support to staff to resolve any issues experienced or answer queries regarding the use of applications and systems.
To provide technical support and maintain the IT departments internal systems.

Skills & Experience:
5 years experience working in supporting IT infrastructure.
Expert Knowledge of Windows 7 & 10, and Microsoft Office 2010 /16 products.
Working knowledge of Active Directory, Group Policy, Windows Server 2012, SQL Server, Exchange 2013.
Technical expertise relating to the installation of user IT hardware, workstations, printers etc and other related IT products.
Expertise of a VMware installation is essential, including ESX & SAN technologies including Veeam replication.
Strong communication skills and able to work effectively as part of a team or under own initiative.

Hours & Benefits:
Competitive salary offered.
Usual office hours 9am -5.30pm, on call weekend and or evening work may also be required due to nature of IT Support.

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Jess Edmonds
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01624 665115
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