Spanish Speaking Customer Service Administrator, Permanent Job, Isle of Man

Job Purpose:
A Customer Services Administrator is sought by an international Life Assurance company on a permanent basis. The role requires the successful applicant to deliver superior customer service to future and existing customers & brokers who contact the call centre.

Key Responsibilities:
Handling incoming and outgoing telephone calls.
Acting as the first point of contact, answering queries and taking responsibility for processing each enquiry through to resolution.
Providing customers and brokers with product and servicing information both verbally and written.

Skills & Experience:
A minimum of 12 months previous experience within Financial Services, ideally within Life Assurance.
Written and verbal fluency in Spanish would be highly advantageous.
Proven customer service skills and ability to work well within a busy team environment.

Hours & Benefits:
Full time business hours; salary commensurate with relevant skills and experience; full company benefits package.
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Martin Cowan
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01624 665115
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