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Support Analyst

Job Purpose:
Support Analyst required for a Trust company based in Douglas to primarily support the operational activities of the IT support and training team, as well as supporting and administering IT solutions that enhance mission-critical business operations.

Key Responsibilities:
Administer and Support operational and IT systems, including user support and liaising with suppliers and service providers.
Support the delivery of training on the Group's information technology systems.
Establish and maintain regular communications with the global IT team, management and end users regarding IT activities and issues.
Keep current with the latest technologies.
Skills & Experience:
2-3 years experience in a first-line IT systems- and user-support role.
Experience of supporting Audio-Visual and Integrated telephone systems.
Proven experience in Support across a range of applications and platforms including strategic planning and development, project management, and policy development.
Good understanding and technical knowledge of current PC operating systems and applications.
Hours & Benefits:
Business hours , maintaining flexibility in terms of working hours.
Competitive salary
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PP6120
Competitive
IT
Alexandra Jackson
Senior Recruitment Consultant
01624 665115
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