Systems Infrastructure Engineer, Contract, Isle of Man
Systems Infrastructure Engineer required to join a Private Wealth Management on a long term contract basis. The role holder will be involved in project work and will provide support to the Senior Systems Infrastructure Engineer. The role holder will also be required to provide third party support to the other IT Systems departments as well as maintaining and building relationships with other departments and third party service providers.
Maintain the operational status of the IT infrastructure whilst establishing and implementing continuous improvements.
Provide monitoring, optimisation, tuning, capacity planning, testing and maintenance of designated services.
Act as a 3rd line support offering a point of reference and Provide technical expertise to the IT Service Desk and IT Systems organisation ensuring high levels of client satisfaction is achieved. This will be with particular focus on hardware & associated infrastructure configuration recommendations, as per company standards.
Assist with the delivery of sanctioned projects in a cost effective manner, working with the team of IT resources. (both internal and external).
Assist in the planning and design of systems upgrades and improvement plans (internally and externally supported) by implementing, testing, evaluating, and installing enhancements for hardware and software.
Maintain the data backup and recovery plans and provide IT business continuity and disaster recovery services. This will include Co-ordinating regular recoveries of business critical services adhering to the Businesses Continuity Policy.
Management of incidents, problems, changes and releases as required.
Maintain and build relationships with third party suppliers involved in the delivery of improvement plans /projects & where necessary with adherence to relevant Service Level Agreements in order to ensure agreed targets and standards.
Assist in the definition, development and implementation of company's information technology and telecommunication system policies, procedures and standards across all technical platforms.
Identify and Research IT infrastructure improvements / projects in line with business requirements.
Skills & Experience:
Highly motivated with a minimum of three years in a Systems Infrastructure role.
Experience in managing/maintaining complex and Business Critical infrastructure systems:
- Enterprise Level Storage Systems
- Enterprise Wide Network Switching and Routing
- Enterprise Level Anti-Virus
- Enterprise Telephony Solutions
- Enterprise Security Gateways/Appliances
Extensive knowledge of technical and operational procedures and processes that are in place within the Systems Department.
Effective time manager able to take responsibility for organising and prioritising workloads and delivering to tight deadlines.
Hours & Benefits:
Structured working pattern- core business hours, excellent rates of pay- market competitive, based in central Douglas.
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