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Job Purpose:
A Payments Officer is sought by an international bank based in central Douglas, on a permanent basis. The role holder will input and send international payments, reconcile bank own accounts, and conduct investigations into missing/problem payments.

Key Responsibilities:
Input and release outward payments.
Manage inward/outward payment queues effectively.
Offer technical specialise support.
Ensure the delivery of exceptional customer service whilst remaining aware of fraud, AML, risks, and regulations.
Act as first point of contact for payment instructions, queries, and complex cases.

Skills & Experience:
Minimum of 5 GCSEs at Grade C or above (inc. Maths & English).
Previous experience in a similar banking/financial/payroll/payments role.
Knowledge of SWIFT, BACS, CHAPS, Faster Payments, AML, and CFT Legislation and Fraud prevention.

Hours & Benefits:
Full time business hours; salary in line with relevant skills and experience; comprehensive company benefits package.

Job Purpose:
Onboarding Officer required for a banking organisation to execute on all onboarding tasks within the team in order to support new account applications to be opened within all service level agreements and captured accurately.

Key Responsibilities:
Run the first funding report in SAP to capture any standard risk applications that have been opened and funded within 48 hours. If funded perform the necessary AML searches via Acuity.
Update the access record with the applicant unique reference number generated in SAP. Send the account confirmation emails to all relevant introducers. Set main account and account waivers in SAP where required for Seafarers. Amend account name in SAP where required.
Complete any required spreadsheet records. Add any requested locks in SAP.
Release items from the SAP queues.
Print and date stamp all emailed applications before the daily cut off.
Log all new applications to the Access Database, Include date received, channel received from and applicants name.
Review risk rate all applicants, nationalities, country of residence and occupation in line with the Compliance Country of jurisdiction List and Client Take on and Maintenance Manual Appendix A and note this on each application form using the stamp/template.
Complete a 4 eye check to ensure the data is accurate, making amendments where required.
Open accounts in Boost once full sign off received. Open personal and corporate accounts directly in to SAP.
Key all corporate account information, account officials and Fatca/CRS details to the Navision system to ensure the overnight screening picks up the relevant names/information.
Upload the sales team codes in to Boost to ensure all of the relevant sales are assigned correctly.
CRS Data Input in to CRS

Skills & Experience:
Experience in dealing with Corporate On-Boarding preferred, although not essential.
Client focused, with excellent communication and interpersonal skills coupled the ability to deal effectively and professionally with a wide range of internal and external clients.
Sound understanding of KYC/DD/AML requirements and risk assessment criteria.
Ability to work under pressure, whilst maintaining/exceeding Right First Time and productivity targets.
A strong Continuous Improvement/Lean mindset.

Hours & Benefits:
Permanent Full time hours.
Salary to be discussed.

Job Purpose:
Operations Analyst is required to join the Offshore Banking Expert Services Team of a global Banking corporation, in an initial contract capacity. Based in central Douglas, the role holder will provide specialised support for the Offshore Operations business for Isle of Man, Jersey, and Guernsey-based customers.

Key Responsibilities:
Provide active support to the management team, ensuring all service levels, policies, procedures, risk, and governance are adhered to.
Review of sensitive Deceased Client cases, prior to execution of payments to executors, along with the subsequent release of payments.
Deal with all telephone and email referrals in relation to client payments (inward, outward, and online).

Skills & Experience:
12 months previous experience within Banking, preferably in an Operations capacity.
A minimum of 5 GCSEs at Grade C or above, including English and Mathematics.
Flexible and professional under pressure, with strong interpersonal skills.

Hours & Benefits:
Full time core business hours; competitive salary, Douglas based.

Job Purpose:
Senior Administrator required within the business Control department of a financial services provider, primarily to supervise and be responsible for regulatory and Wealth International requirements in managing and controlling risk exposure arising within Banking.

Key Responsibilities:
Accurately monitor Risk & Compliance following the banks policies and procedures Assist with the administration of Operational and Anti-Money Laundering Risks within the business to ensure that the bank is not exposed to unacceptable levels of risk and report any significant issues to management.
Undertake client reviews, (CBB, IPB and IWI), as per the schedule and in line with WIN Client take on and maintenance manual, ensuring that clients are correctly classified as per the WIN Compliance Guidance Note on Client classification and updating the schedule accordingly Undertake trigger reviews, where applicable, in line with procedure Conduct ongoing monitoring of client transactions and source of funds as required, including the monitoring and review of daily alerts from various information sources.
Conduct retrospective monitoring of Static Data Changes focussing on address changes which increase the possible level of client risk to the Ban Act as a point of contact within the business in respect of account queries such as Source of Funds documentation.
Assist with the releasing of payments over accounts that are subject to internal posting restrictions.
Assist in the review of payments that have been flagged by our sanction monitoring software Assist in the review of payments that have been queried by our correspondent bank Assist with managing of deceased account processes.
Assist in the review of account holders that have been flagged by our sanction / PEP monitoring software Assist with cases involving fraud/attempted fraud.
Assist with Operational and Anti-Money Laundering Risk monitoring for the bank.
Willing to learn other BCU duties undertaken by colleagues and be a team player.
Maintain an awareness and comply with all Anti Money Laundering laws, regulations, policies and procedures relevant to the bank.

Skills & Experience:
Ideally, a minimum of 3 years financial services experience, preferably in a Risk, AML or Compliance department, with a thorough understanding of Anti-Money Laundering and Operational Risk matters.
Has a controlling impact on end results.

Hours & Benefits:
Full time hours and competitive salary.

Job Purpose:
An international bank is seeking a Client On-Boarding Officer in a permanent capacity. The successful applicant will work closely with the Relationship Management Team to obtain documentation that enables the opening of new accounts, and amendments to existing accounts.

Key Responsibilities:
Ensure that all information, documentation, and Client Due Diligence meets all operational and regulatory requirements.
Process new account applications and amendments in a timely and professional manner.
Create and maintain accurate customer records on company systems.

Skills & Experience:
Previous experience in a similar role within Banking, ideally with a KYC/CDD focus.
Exceptional attention to detail and a high level of risk awareness.
Excellent communication skills and good customer service experience.

Hours & Benefits:
Full time business hours; competitive salary and attractive company benefits package.

Job Purpose:
KYC Remediation Analyst required to join the Operations Team of a leading International Bank on an initial contract basis.

Key Responsibilities:
Client on boarding and account servicing processes such as account opening, closing, data amendments and other banking activities.
On boarding clients onto online banking platform, distribution of new client advices, completing various data analysis on complaints and queries from internal clients.
Ensure all account servicing documents are completed in an accurate and consistent manner and policies are adhered to.
Build and maintain professional relationships with colleagues and liaise in other areas of the business.

Skills & Experience:
Previous financial services experience is essential.
Knowledge and experience working with KYC and CCD requirements.
Excellent communication skills, both written and verbal.

Hours & Benefits:
Competitive rates of pay, full time working pattern, based in central Douglas.
Full time, business hours.

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