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Job Purpose:
An administrator is required on a 6 month contract basis to join leading life assurance organisation.

Key Responsibilities:
Processing commission and investment adviser fee statements and related payments
Processing instructions received, for example change of contact details, chamber of payments etc
Dealing with enquired by telephone and email

Skills & Experience:
A minimum of 2 years previous experience within Financial Services
An understanding of AML & CDD requirements in line with regulatory requirements
Experience of processing UK and International payments

Hours & Benefits:
Full time business hours, Douglas based

Job Purpose:
An international Life Assurance organisation are seeking a Customer Services Administrator to join in a permanent capacity. The role requires the successful applicant to deliver superior customer service to future and existing customers and brokers who contact the company contact centre

Key Responsibilities:
Handling incoming and outgoing telephone calls
Acting as the first point of contact, first touch resolution, dealing professionally and effectively with requests, answering queries and taking responsibility for processing each enquiry through to a satisfactory conclusion
Providing customers and brokers with product and servicing information both verbally and written, with high attention to detail and accuracy

Skills & Experience:
A minimum of 6 months experience within a financial service or customer service environment
Good educational background with a minimum of 5 GCSE's grade A-C
Excellent verbal and written communication skills with a professional telephone etiquette
Have a can do attitude and enjoy dealing with customer queries

Hours & Benefits:
Full time business hours (35 hours p/w); Salary commensurate with skills and experience; Comprehensive benefits package

Job Purpose:
Qualified and experienced Senior Fiduciary Services professional, with a track record in business development, is sought by a growing International Fiduciary and Fund Services Group. Working as part of the senior leadership team, the role primarily requires the development of new business from both new and existing client relationships and global intermediaries for both the IOM office and wider group. Proficiency in another language could also be advantageous.

Key Responsibilities:
Developing relationships with international new business introducers, including law and accountancy firms and other financial services and wealth management organisations
Working closely with intermediaries, client advisors and the trust and corporate administration teams to identify and fulfil client needs, using solutions offered within the Group, as appropriate
Ensuring compliance with all regulatory and legal obligations

Skills & Experience:
Professionally qualified (STEP, ICSA, ACA/ ACCA), with extensive understanding of offshore structures and wealth planning; recognised as a technical expert both internally and externally
A proven track record in business development within Trust, Fiduciary, Corporate and Fund Services
Excellent written and verbal communication skills, including oral and presentational skills
Strong leadership, analytical and organisational skills

Hours & Benefits:
Full time hours, highly competitive salary and benefits package

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