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Job Purpose:
A large Financial Services group based in central Douglas are seeking a bright, resourceful, and hardworking individual to join their expanding Customer Services Team. The successful applicant will liaise with clients, companies, and third parties and complete vital operational and administrative tasks.

Key Responsibilities:
Complete commission runs, standing orders, valuations, account closures
Update and maintain client data records from simple accounts to more complex Trust structures
Prepare and process outward payments
Monitor the queue to assist with a variety of client queries

Skills & Experience:
Previous investment administration experience
Strong IT skills
Detail orientated with high accuracy
General MS Office experience including CRM, Word, Excel, Outlook

Hours & Benefits:
Full time business hours (37.5 hour working week); 6 month contract, Highly competitive salary.


Job Purpose:
An international Life Assurance organisation based in Douglas are seeking a Senior Administrator to join their Commissions Team, in a permanent capacity. The role would suit a high performing person, with an understanding of intermediary terms of business applications and indemnity commission terms.

Key Responsibilities:
Process new terms of business applications for advisers
Undertake regular reviews of existing adviser relationships to ensure they continue to meet the Conduct of Business Code requirements
Regular communication by telephone and email with advisers and company Sales Team
Process suitable certifier applications
Carry out adviser amendments and process payments

Skills & Experience:
Previous Financial Services experience is essential
An awareness of intermediary terms of business applications and Indemnity commission terms would be advantageous
Experience of processing UK and international payments
An understanding of corporate legal structures would be beneficial

Hours & Benefits:
Full time business hours (35 hours p/w); Salary commensurate with relevant skills and experience; Full company benefits package

Job Purpose:
A leading Life Assurance provider based in Douglas is seeking a Customer Service Administrator to join their Contact Centre Team on an initial 6 month basis. The role requires the delivery of superior customer service to future and existing customers and brokers who contact the call centre.

Key Responsibilities:
Handling incoming and outgoing telephone calls
Act as the first point of contact, first touch resolution, dealing professionally and effectively with requests
Answer queries and take responsibility for processing each enquiry through to a satisfactory resolution
Provide customers and brokers with product and servicing information both verbally and written

Skills & Experience:
Excellent written and verbal communication skills
Proven customer service skills
Demonstrated ability to work well within a very bust team environment
Call centre experience would be highly advantageous

Hours & Benefits:
Full time business hours (35 hours p/w); Market rate salary; Full company benefits package

Job Purpose:
A leading Life Assurance provider based in Douglas is seeking a Customer Service Administrator to join their Contact Centre Team on a permanent basis. The role requires the delivery of superior customer service to future and existing customers and brokers who contact the call centre.

Key Responsibilities:
Handling incoming and outgoing telephone calls
Act as the first point of contact, first touch resolution, dealing professionally and effectively with requests
Answer queries and take responsibility for processing each enquiry through to a satisfactory resolution
Provide customers and brokers with product and servicing information both verbally and written

Skills & Experience:
Excellent written and verbal communication skills
Proven customer service skills
Demonstrated ability to work well within a very bust team environment
Call centre experience would be highly advantageous

Hours & Benefits:
Full time business hours (35 hours p/w); Market rate salary; Full company benefits package



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