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Job Purpose:
Sales Administrator required to join a leading Estate Agency based in Douglas , the role holder will support the residential sales and lettings area of the business.

Key Responsibilities:
Meeting and greeting clients
Client Administration
Data Inputting
Touch Typing
Supporting the team and business across various departments

Skills & Experience:
A minimum of 2 years experience in Office Administration Excellent interpersonal skills with the ability to develop client relationships Organised with the ability to multi task and work under pressure

Hours and Benefits:
Permanent hours - Flexibility in working pattern Competitive rates of pay Allocated Car Parking.

Job Purpose:
Service manager required to join a telecommunications organisation, the role holder will ensure that all enterprise customer facing matters relating to the provision of new services, fault and problem management are` on boarded' or resolved satisfactorily

Key Responsibilities:
Meet with a portfolio of customers on an agreed meeting schedule and perform service management reviews with them
Work alongside Enterprise account directors and their clients in providing first class service to clients
Co-ordinate work with service delivery team on the progress of installations and equipment requests
Manage logged faults to ensure all faults are resolved and closed within the agreed service levels
Manage customer escalations for service delivery or faults or any issue raised by the customer

Skills & Experience:
Previous customer service experience with an appreciation of the telecommunications market
Ability to multitask and organise your own work load
Recognised Business Qualification (desirable)
Knowledge of Microsoft Office, in particular Microsoft Excel

Hours & Benefits:
Full Time permanent hours
Competitive salary and Benefits package

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