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Job Purpose:
Change Manager required to join an International Bank on a Contract basis. The role holder will transform strategic ideas into change projects, amongst other tasks

Key Responsibilities:
Support the Head of Strategy in executing projects within the Overseas Services Operations Change Portfolio
Drive successful delivery of change projects and work with the organization and key stakeholders to scope and staff projects, establish governance and define target solutions
Create communication materials for multiple levels of stakeholders and actively manage day to day activities while ensuring delivery accountability is in place across the project
Provide programme and project support

Skills & Experience:
Proven Project Management experience in a change environment, gained in financial services
PMO experience would be advantageous
Excellent numerical & analytical skills
PRINCE2/PMP/CAPM qualification
Ability to engage with Senior Stakeholders and build strong business relationships


Hours & Benefits:
Full time hours, 6 month contract. Highly competitive salary based on experience, Douglas based

Job Purpose:
Change Management Coordinator required to join a global gaming and software development company, supporting the Change Managers in ensuring compliance of all changes, processes and systems used.

Key Responsibilities:
Ensuring standardisation and alignment between systems, offices and Business Units in terms of Change Management processes
Assisting in Implementing changes to Change processes or Policies
Maintain, review and ensure accuracy of all information assets related to the Change system
Regular Change Management Reporting
Daily and regular pro-active checks for non-compliances on CRQs and change management process
Assisting with the Quarterly Change Management Audit and/or other Certifications and Audits
Ensuring the Change and Scheduling Systems meet Business and Regulatory Requirement

Skills & Experience:
3+ Years in an IT environment
ITIL Foundation + (or equivalent)
Excellent communication, organisation and coordination skills
Proven time management skills
Detail-orientated with good analytical and problem solving skills
Ability to manage multiple deadlines and perform under pressure
Ability to present business and technical issues, ideas and recommendations clearly, in verbal, written and presentation formats

Hours & Benefits:
Competitive salary and comprehensive benefits.

Job Purpose:
A Technical Support Engineer is sought by an eGaming company, on a permanent basis. Based in central Douglas, the role holder will support a busy team of traders, providing and assisting with their IT needs and requirements.

Key Responsibilities:
Installing and configuring hardware operating systems and applications
Maintaining systems and networks
Responding to both internal staff and external client IT queries
Providing full on-site IT support

Skills & Experience:
Previous practical experience in a similar IT support position
Ideally holding a CCNA/MCP certification
Experience in the eGaming industry, or with an online sportsbook company, would be advantageous
Excellent communication skills, able to communicate with staff at all levels
A genuine interest and aptitude for IT

Hours & Benefits:
This role operates on a shift pattern basis - flexibility for evening, weekend, and public holiday work is essential; competitive salary and full company benefits package

Job Purpose:
Database Analyst required within a life organisation to put in place and aid in the enforcement of a strategy for developing and maintaining UWS databases and ensure the acceptable performance, stability, availability and governance of those databases.

Key Responsibilities:
Database performance - Play an influential role in monitoring and tuning of UWS databases to ensure performant and operational databases. Report and advise on performance bottlenecks and suggested solutions
Operations and Support - Resolve systems issues related to database malfunction Document issues and analyse usage in order to put in place preventative measures to reduce downtime
Methods and Procedures - Provide significant input into the development, improvement and implementation of effective methods and procedures relating to: Database design, maintenance and use, Data storage and backup strategy, Database recovery policy and DR procedures, Database access and user privileges and Data protection, encryption and disposal
Governance - Periodically review UWS procedures related to the storage, access, disposal and use of data

Skills & Experience:
At least 2 years' experience in a database administration role
General knowledge of all aspects of information technology infrastructure hardware and software and a good understanding of current developments in information systems
Experience with Oracle and SQL server would be advantageous
Knowledge of data warehouse solutions and development

Hours & Benefits:
Office hours and Competitive salary

  • Confidential
Job Purpose:
IT professional required to join a telecommunications company in a permanent capacity, on the Isle of Man as a Professional Services Solutions Engineer. Primary role is to install and test communications products and services on customer premises.

Key Responsibilities:
To install, test and develop communications products and services located primarily on customer premises.
Delivery of customer premises communication and application solution requirements.
Working closely with experienced solution consultants and assist in the service strategy, design, planning and execution of solutions.
Assist the Sales teams in the pre-sales and design duties of “Small and Medium Enterprise” customer and solutions.
To coordinate and liaise with manufacturers and suppliers associated with the deployment and ongoing support.

Skills & Experience:
A sound and solid understanding of telecommunications and application delivery methodologies.
Minimum requirement to maintain at least one of the following associate level qualification strategically in Cisco, Mitel, Microsoft or VMware.
Extensive product knowledge covering Cisco, Mitel, VM, Application and other industry standard solutions.
Passionate commitment to technology, quality and success.

Hours & Benefits:
Competitive salary and comprehensive benefits. Out of hours call out rota to be discussed during initial interview.

  • Experience Dependent
Job Purpose:
Experienced Printer Engineer required to join a leading and expanding Office Systems Provider on a permanent basis. The successful candidate will have at least 4 years experience working within this sector.

Key Responsibilities:
Work on own initiative, and as a team to successfully manage cases
Find various faults and overcome these efficiently
Liaise with clients ensuring a positive outcome from each visit
Deal with both electronic & mechanical issues

Skills & Experience:
Technically skills with good fault finding skills
Experience of Digital Production Print Devices
Strong electronic and mechanical background
Demonstrate good communication skills
Full, clean driving license

Hours & Benefits:
Salary Dependent upon experience, comprehensive benefits including a company vehicle and fuel allowance, Douglas based-, parking on site.

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